About the Pay
Note: The salary range listed ($39.38 – 46.76 per hour) reflects the target hiring range only and does not represent the full employee pay range for this position.
About Central Arizona Project
Central Arizona Project (CAP) is a 336-mile system that supplies Colorado River water to central and southern Arizona. More than 6 million people rely on this supply. CAP employs nearly 500 people who enjoy a team-oriented and safety-focused work culture. The close community of a small company is driven to help fulfill our extremely valuable mission.
Compensation & Benefits Package includes:
- Competitive Salaries
- Arizona State Retirement System – Pension
- 401(k)
- Medical, Dental and Vision
- Life insurance, LTD, Short-term disability
- 4-10 (Mon-Thur) work schedule
- Option for part-time remote work after successful 3-month onboarding
- Paid training & tuition reimbursement
- 9 paid holidays
- Paid vacation & sick time
- Wellness programs
- No benefits waiting period
- Relocation benefits
- Significant training and development opportunities
- Public Student Loan Forgiveness eligible employer
- 12 weeks paid Parental Leave
About the Responsibilities
As a Water Services Specialist, you would design, develop, implement and administer a Central Arizona Project (CAP) program in a specialized area. Administers water programs, policies, procedures, contracts and schedules based on customer needs, policy guidelines, contract criteria, governmental regulations, administrative processes, operational constraints, and/or changes in availability of water and revenues in accordance with the water accounting and water services function in the water control department.
Some of the duties include:
1. Responsible for developing and administering the appropriate methods to manage water programs and customer accounts, to ensure optimum utilization of CAP water, and customer water orders, schedules, usage and billings comply with contract and water programs, policies and procedures. Develops methods to track scheduled and actual water deliveries to ensure accurate accounting and customer billing. Prepares monthly water reports for multiple and complex categories of water deliveries and scheduled use. Prepares monthly customer water use and account status reports. Performs monthly water delivery forecasting updates which are used to manage the aqueduct system and energy schedules. Performs annual reconciliation of customer water deliveries and associated revenues.
2. Serves as CAP’s primary water programs and customer relations liaison. Usually is the first point of contact for all water services and water delivery related questions and needs by the customers, stakeholders, public and private water utilities, attorneys and other related organizations, contractors, consultants and governmental agencies. Builds and maintains strong and effective relationships with all representatives. Coordinates customer meetings and orientations. Provides subject matter expertise in the areas of water deliveries, payment procedures, program criteria and eligibility, water availability, customer account status, water classification and allocation entitlements, and historical background data.
3. Coordinates execution of water contracts and water delivery schedules and modifications to both. Administers changes to water delivery schedules and reports. Facilitates water brokering agreements with customers, and/or other outside water agencies and stakeholders. Facilitates remarketing and payment arrangements between the buyers and sellers, and the water transactions have significant financial impacts to customers and CAP.
4. Provides assistance to the Water Control Department in the following manner:
• Performs routine and non-routine general office work for the department.
• Performs data entry and retrieval for word processing, spreadsheet and database and/or specialized software applications. Creates and maintains complex document and data files, information and operations records and report formats. Utilizes Livelink and other CAP applications.
About the Qualifications
- Three (3) years of experience in a related field or position.
- Bachelor’s Degree in Business, Accounting or a related field; OR Associate’s Degree in Business, Accounting or a related field plus an additional two (2) years of related job experience; OR a high school diploma / GED plus an additional four (4) years of related job experience.
- Demonstrated ability to perform assignments independently and to function as a team leader.
- Strong interpersonal and work relationship skills.
- Excellent professional written communication skills.
- Demonstrated ability to successfully work closely with customers and stakeholders.
- Excellent organizational skills.
- At least intermediate level skills with Microsoft Office Word and Excel.
Required Certifications or Licenses: Must have a valid driver’s license and maintain a good driving record.
PREFERRED QUALIFICATIONS:
- CAP experience in accordance with water accounting, contracts, customer coordination and general knowledge of the water delivery system.
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