Description
RESEARCH, DOCUMENTATION AND KNOWLEDGE MANAGEMENT INTERN
Contract type: Fixed term – 40 hours per week
Location: Kigali, Rwanda
Salary: Monthly Stipend (RWF150,000)
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
WaterAid Rwanda (WARw) works through supporting local organizations and government to plan and implement inclusive and sustainable services of water, sanitation and hygiene (WASH). WARw also seeks to influence the policy change through government and other key WASH stakeholders to secure and protect the right of poor people to safe, affordable water and sanitation services. Occupying the position of Business development in WaterAid is an exciting opportunity to work with WaterAid and contribute to the achievement of the national and global goals towards realizing the WASH access for everyone everywhere.
About the role
The Research, Documentation and Knowledge Management Intern will support the Research and Knowledge Management function by transforming evidence and programme information into high-quality visual and written knowledge products. The intern will contribute to documenting programme achievements, strengthening knowledge sharing, maintaining the knowledge repository, and promoting organizational learning through effective graphic design and documentation towards impact scale up.
In this role, you will:
- Conduct process documentation to generate evidence that informs influencing efforts and supports impact scaling for broader systemic change.
- Produce and Design learning briefs, policy briefs, technical briefs, annual reports, research reports, evaluation reports, case studies, newsletters, and factsheets.
- Produce high-quality infographics that communicate research findings, project results, monitoring data, and programme achievements.
- Design presentations, banners, brochures, posters, roll-up banners, certificates, and other visibility materials for workshops, campaigns, conferences, and learning events.
- Create social media graphics and digital communication materials to promote organizational learning and programme visibility.
- Develop illustrations, icons, diagrams, and visual layouts that enhance understanding of technical information.
- Format publications to ensure consistency with WaterAid’s branding, accessibility, and publication standards.
- Prepare activity summaries and event reports.
- Capture lessons learned, good practices, and programme innovations.
- Organize photographs, videos, and other documentation materials from programme activities.
- Catalogue and archive reports, publications, presentations, photographs, videos, and communication materials.
- Assist in developing visual summaries of research findings and evaluation results.
- Support dissemination of knowledge products across internal and external platforms.
- Assist in packaging evidence into user-friendly formats for different audiences.
- Contribute to documenting lessons learned and best practices from projects.
- Participate in programme field visits when required.
- Support communication and visibility during national and international events.
- Perform any other documentation and knowledge management assignments delegated by the supervisor.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Bachelor’s degree in one of the following fields: Development Studies, Economics, Knowledge Management, WASH Engineering, Graphic Design, Visual Communication, Multimedia Design, Communication, Digital Media, or another discipline related to Knowledge Management.
- Strong academic background with demonstrated interest in documentation and knowledge management or Research.
- Proficiency in Microsoft Office tools (Word, Excel, PowerPoint), research tools, and strong digital literacy.
Although not essential, we’d prefer you to have:
- Experience designing publications, reports, and communication materials.
- Strong writing, editing, and formatting skills.
- Excellent graphic design skills with a strong creative portfolio.
- Proficiency in Adobe InDesign, Illustrator, Photoshop, Canva, or equivalent design software.
- Good understanding of layout design, typography, colour, and branding.
- Good knowledge of Microsoft Office applications.
View the full job description here
Closing date: Applications close 5:00 PM Rwandan time on 10 August 2026. Interviews are expected to take place week commencing 17 August 2026.
How to apply: Click Apply to complete the pre-screening questions and upload
- A cover letter explaining their interest in the internship.
- An updated Curriculum Vitae (CV).
- Copies of academic certificates or transcripts.
- Contact details of two academic or professional referees.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To be eligible for this internship, you must hold a bachelor’s degree and be residing and eligible to work in Kigali, Rwanda.
Benefits
Our benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here)
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
