General
Description of assignment title
Information Monitoring and Coordination Support Associate (WASH Cluster)
Assignment country
Ukraine
Duty stations
Kyiv
Work location
On UN premises
Expected start date
01/08/2026
Duration
3 months
(with possibility of extension)Long-term benefits and allowances
Sustainable Development Goal
6. Clean water and sanitation
Host entity
UNICEF Ukraine
Modality
Onsite
Type
National
Volunteer category
Community UCoS from Apr2026
Work schedule
Full-time
Number of Assignments
1
Details
Mission and objectives
UNICEF is supporting health, nutrition, HIV prevention, education, access to safe drinking water, sanitation and protection for children and families caught in the conflict. UNICEF — the United Nations Children’s Fund, established in 1946 — is mandated to protect the rights of every child and operates in over 190 countries. In Ukraine, UNICEF has been present since 1997 and serves as the lead agency of the WASH Cluster, a humanitarian coordination mechanism that unites over 100 implementing partners active across 15 conflict-affected oblasts.
Context
This United Nations Volunteers (UNV) assignment is part of UNICEF Ukraine’s WASH programme, supporting the National WASH Cluster Technical Cell, which coordinates the water supply and district heating sector response across conflict-affected oblasts of Ukraine. UNICEF Ukraine’s WASH programme supports emergency response, service restoration, and systems strengthening across water, sanitation, hygiene, and district heating sectors. Now in the fourth year of full-scale armed conflict, Ukraine’s water supply and district heating infrastructure face a severe crisis. Over 800 heating facilities have been destroyed or damaged since February 2022, and an estimated USD 1 billion is needed for restoration. The WASH Cluster Technical Cell works directly with vodokanals and district heating companies to monitor needs, coordinate partner support, and manage data and knowledge across the sector. Key stakeholders include vodokanals, district heating companies, local authorities, NGO/CSO implementing partners, and international financial institutions. This assignment provides direct operational and analytical support to the Technical Cell, contributing to more efficient data collection, information monitoring, and coordination with utilities. Further information: www.unicef.org/ukraine.
Task description
Under the direct supervision of the WASH Cluster Technical Cell Lead, the UN Volunteer will: 1. Monitor open information sources (utility company websites, news portals, Telegram channels) for updates on the operational status of water supply and district heating systems, particularly during emergencies, and support timely information sharing with the cluster team; 2. Assist in the organisation and preparation of cluster meetings and coordination events, including sending invitations, supporting communication with water utilities and district heating companies, and making basic follow-up calls; 3. Assist in drafting meeting summaries and structured reports following cluster and partner meetings; 4. Search for and extract data from internal information platforms (aid.ukrvodokanal.in.ua and aid.dh.ukrvodokanal.in.ua), and collect, organise, and consolidate information received from utility companies into structured formats; 5. Work with spreadsheets (Excel/Google Sheets) to clean, structure, and organise incoming datasets; assist in preparing summary tables, basic overviews, and consolidated datasets for further analysis by the team; 6. Depending on workload and progress: support data entry and verification of surveys and questionnaires from utilities; prepare simple charts, summaries, and visual overviews; sort and organise project documents; assist in tracking communication status with partner organisations; support basic research tasks (e.g., water loss studies, infrastructure data collection); 7. Carry out any other relevant tasks as assigned by the supervisor.
Eligibility criteria
Age
18 – 80
Required experience
No experience required
Nationality
Candidate must be a national, legal resident or hold refugee status in the country of assignment.
Assignment requirements
Relevant experience
No experience required
Languages
English, Level: Working knowledge, Required Ukrainian, Level: Fluent, Required
Required education level
Secondary education
Competencies and values
• Accountability • Adaptability and flexibility • Creativity • Judgement and decision-making • Planning and organising • Professionalism • Self-management
Skills and experience
• Confident computer user (Excel, Google Sheets, internet tools); experience with basic data entry and management is an asset; • Attention to detail and structured thinking; ability to follow instructions and work methodically with data; • Basic oral and written communication skills; ability to draft simple summaries and structured notes; • Motivation to learn and develop in data and operational work; curiosity about humanitarian coordination and water/heating sector issues in Ukraine; • Good interpersonal and communication skills; ability to work collaboratively in a multicultural team environment; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid computer literacy, including proficiency in MS Office (Excel, Word) and Google Workspace tools; familiarity with data management tools is an asset; • Self-motivated, with the ability to work with a degree of autonomy and to meet deadlines; • Desirable: No field travel is required for this assignment; • Sound security awareness and compliance with UNICEF/UNDSS security protocols; • Have an interest in humanitarian coordination, WASH sector response, and Ukraine’s water and heating infrastructure resilience; motivated by volunteerism as a mechanism for positive change.
Area(s) of expertise
Community development, Emergency preparedness, crisis response, Engineering, construction
Driving license
–
Other information
Volunteerism is understood as a wide range of activities undertaken of free will, for the general public good, for which monetary reward is not the principal motivating factor.
Living conditions and remarks
As it is a national UN Volunteer’s assignment, the UN volunteer shall organize his/her accommodation by themselves. Entitlements of National UN Volunteer Community >> USD $687 The contract lasts for the period indicated in the vacancy with the possibility of extensions subject to availability of funding, operational necessity, and satisfactory performance. However, there is no expectation of renewal of the assignment. This is a full-time contract. Allowances: • Volunteer Living Allowance (VLA): A Volunteer Living Allowance (VLA) of USD $687 (equivalent in UAH) is provided monthly to cover housing, utilities, and normal cost of living expenses. This includes Well-Being Differentials for the period while the ICSC applies hardship classification to duty stations in Ukraine as “E”. Medical and life insurance: • Medical insurance: The UN Volunteer will receive UNV-provided medical insurance coverage. Coverage for UN Volunteers begins at the Commencement of Service and normally ceases on the last day of the UN Volunteer Contract. • Life Insurance: UN Volunteers are covered by life insurance for the duration of the UN Volunteer assignment. If a UN Volunteer dies during the UN Volunteer assignment, the eligible designated beneficiaries will be entitled to receive a life insurance lump sum. Leave entitlements: • Annual leave: UN Volunteers accrue an entitlement to 2.5 days of Annual Leave per completed month of the UN Volunteer assignment. Unused accrued Annual Leave up to a maximum of 30 days is carried over in case of a contract extension within the same UN Volunteer assignment. Unused accrued Annual Leave may not be carried over in case of reassignment or a new assignment. • Learning leave: Subject to supervisor approval and exigencies of service, UN Volunteers may request up to ten working days of Learning Leave per consecutive 12 months of the UN Volunteer assignment, starting with the Commencement of Service date, provided the Learning Leave is used within the contract period. • Certified Sick Leave: UN Volunteers are entitled to up to 30 days of certified sick leave based on a 12-month cycle. This amount is reset every 12-month cycle. • Uncertified Sick Leave: UN Volunteers receive seven days of uncertified sick leave working days in a calendar year. This amount will be reset at the established interval period.
Inclusivity statement
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
Reasonable accommodation
UNICEF offers reasonable accommodation for UN Volunteers with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the recruitment process and afterwards in your assignment.
Note on Covid-19 vaccination requirements
In addition to duty station-specific vaccine requirements, appointments are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the appointment. It does not apply to UN Volunteers who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their contracts.
Scam warning
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