Local recruitment: Field technician

JOB DESCRIPTION OF FIELD INSTALLATION AND SERVICE TECHNICIAN

Project Maji is a Safe Water Enterprise (SWE) that seeks to make safe water accessible to hard-to-reach areas in sub-Saharan Africa and beyond. We develop and deploy fit-for-purpose solar-powered water solutions in the world’s most remote rural communities. Since 2015, Project Maji has empowered more than 300,000 people across Kenya, Ghana, and Uganda & served millions of liters of safe water via our 310+ solar-powered water access points. Project Maji’s operation in Ghana is mostly located in Ahafo, Central. Eastern and Volta regions and it’s currently expanding its operations. Project Maji therefore seeks a Field Installation and Service Technician in its Ghana office to strengthen our technical team.

RESPONSIBILITIES 

Installation

• Install equipment and water systems at site locations according to specifications and organization standards.
• Ensure all installations are completed on time and meet quality requirements.
• Test installed equipment to ensure proper functionality and performance.

Maintenance and Repair

• Perform routine maintenance on installed equipment to ensure optimal performance.
• Diagnose and repair issues on-site, ensuring minimal downtime of sites.
• Provide technical support and guidance to caretakers and users regarding equipment use and maintenance.

Customer Service

• Communicate effectively with users and caretakers to understand their needs and address any concerns.
• Provide training on the proper use and maintenance of installed equipment.
• Maintain a professional and positive relationship with caretakers and users, ensuring high levels of satisfaction.

Documentation

• Maintain accurate step-by step records of installations, maintenance, and repairs.
• Complete service reports and documentation for each job, ensuring detailed and clear records.
• Keep inventory of parts and tools and report any shortages or needs for replenishment.

Continuous Improvement

• Stay updated on the latest industry trends, technologies, and best practices.
• Participate in training and development programs to enhance technical skills and knowledge.
• Identify opportunities for process improvements and provide feedback to management through supervisors and managers.

EXPERIENCE AND SKILLS 

• Certificate in technical certification in Electrical and plumbing works
• 2 years’ experience in solar industry, pump installations

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication abilities.
• Ability to work both independently and as part of a team.

• Strong technical and mechanical aptitude.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and manage time effectively.
• Community engagement skills

WORKING CONDITIONS 

• Work on mechanical assembly, solar pump installation, plumbing work (Training will be provided)
• Ability to work in various environments, including remote sites, outdoor locations, and confined spaces.
• Physical ability to lift and carry equipment and tools
• Willingness to work flexible hours, including weekends and holidays, as needed. (will be compensated as per organization standard)
• Willingness and ability to travel and work in remote villages (using local transportation if need arises)

Location: Accra

APPLICATION FORMAT

• Please apply by sending a current detailed CV and cover letter to amol@projectmaji.org and lydia@projectmaji.org not later than 30^th April, 2026.

Project Maji is an equal opportunity entity and does not discriminate based on gender, race or religion. For more information on Project Maji, kindly visit www.projectmaji.org.