Job Purpose
To manage the day-to-day operational functioning of Oxfam’s WASH and EFSL programs, ensuring that technical teams are organized, plans are realistic and tracked, budgets are monitored, donor reporting obligations are met, and field data is transformed into usable analysis. The coordinator reports directly to the Country Director, directly supervises 1–2 Program Officers, and serves as the primary operational interface between program teams and support functions.
Key Responsibilities
Operational Management and Team Coordination
• Ensure the smooth day-to-day functioning of WASH and EFSL program activities across the five camps and Rabouni base, anticipating bottlenecks and resolving operational issues before they escalate.
• Develop and maintain integrated workplans for both sectors, coordinating scheduling, procurement cycles, field visits, and distribution windows to avoid conflicts and overload.
• Facilitate regular joint planning and review meetings with WASH and EFSL Officers, documenting decisions and tracking follow-up.
• Serve as the primary operational link between program teams and support functions (Finance, Logistics, HR, MEAL), reducing friction and accelerating response times.
• Maintain updated tracking tools — activity progress, procurement plans, staffing calendars — accessible and reliable for all team members.
• Identify operational risks and gaps early, escalate to the Country Director with proposed solutions rather than problems alone.
Line Management of Program Officers
• Directly supervise 1–2 Program Officers (WASH and/or EFSL), providing structured day-to-day guidance, workload management, and performance support.
• Set clear and measurable objectives for each direct report at the start of each project cycle, aligned with donor deliverables and organizational priorities.
• Conduct regular one-to-one meetings, probation reviews, and annual performance appraisals in line with Oxfam’s HR framework.
• Identify capacity gaps in direct reports and design practical on-the-job development actions — not formal training as a default, but structured mentoring, progressive delegation, and learning by doing.
• Support staff’s wellbeing and motivation in a demanding and remote operating environment, maintaining a constructive team dynamic under pressure.
• Model the working standards, communication norms, and organizational values expected from all program staff.
Multi-Donor Budget Management
• Manage financial tracking across 3–4 simultaneously active donor contracts (WASH and EFSL), ensuring expenditure is on track, properly documented, and compliant with donor rules and Oxfam policies.
• Prepare monthly budget follow-up notes for the Country Director, flagging variances, underspend risks, and reallocation needs in advance — never as surprises.
• Coordinate with Finance to ensure accurate expenditure coding, timely payment processing, and updated cash flow projections.
• Support budget revision processes with operationally grounded justifications, ensuring any reallocations are defensible and well-documented.
• Ensure procurement plans are aligned with activity calendars and budget availability, avoiding end-of-project absorption crises.
Donor Reporting and Compliance
• Coordinate the production of narrative and financial reports for institutional donors (ECHO, UNHCR, AICS, and others), ensuring quality, accuracy, and timely submission across all active contracts.
• Gather, review, and consolidate technical contributions from WASH and EFSL Officers into coherent, well-structured reports meeting donor format and content requirements.
• Maintain a consolidated reporting calendar visible to the whole team, ensuring no deadline is missed and no report is produced under last-minute pressure.
• Manage partner reporting obligations where applicable, including contribution quality follow-up and contractual timeline compliance.
• Ensure all documentation (reports, annexes, supporting evidence) is archived systematically and is audit-ready at all times.
MEAL Data Analysis and Program Documentation
• Work closely with the MEAL team to consolidate, interpret, and communicate monitoring data from WASH and EFSL activities.
• Produce internal program documentation: activity updates, budget variance notes, operational snapshots, and learning summaries for the Program Manager and Country Director.
• Produce external program documentation when required: situation reports, donor briefings, case studies, and advocacy-ready evidence summaries — with quality varying by audience and purpose.
• The balance between internal and external outputs will shift across the program cycle: internal monitoring and reporting will dominate during implementation phases; external publications will be prioritized during review periods, donor dialogues, and advocacy moments.
• Support program evaluations, after-action reviews, and learning processes by providing structured data synthesis and accurate operational narrative.
• Flag data quality issues or monitoring gaps to the MEAL team for correction, ensuring the evidence base is reliable before it is used for reporting or advocacy.
Job Requirements
Education
• University degree in a relevant field: development studies, humanitarian affairs, project management, social sciences, economics, public administration, or related disciplines.
• A postgraduate qualification or professional certification in project management (PMD Pro, PRINCE2, or equivalent) is a strong asset.
• No requirement for technical engineering or agronomy expertise. The role requires coordination and management competencies, not technical specialization.
Experience
• Minimum 3–5 years of progressive experience in humanitarian or development program coordination, with demonstrated responsibility for operational management.
• At least 1–2 years of direct line management experience — objective-setting, performance review, capacity development of national staff. This is an essential requirement, not a desirable one.
• Demonstrated experience managing multi-donor budgets and producing institutional donor reports (ECHO, UNHCR, AICS, or equivalent). Experience with 3 or more simultaneous contracts is a strong asset.
• Experience in protracted crisis or camp-based settings, ideally in arid/desert environments or North Africa/Sahel. Prior work in the Sahrawi camps or with Sahrawi communities is a significant advantage.
• Familiarity with WASH and/or food security and livelihoods programming is an asset but is not a prerequisite if the candidate demonstrates strong transferable management and analytical competencies.
• Previous experience with Oxfam or a comparable international NGO operating in complex political environments is an advantage.
Technical Skills
• Advanced proficiency in MS Office, particularly Excel for budget tracking and financial analysis, Word for reporting, and PowerPoint for presentations and donor briefs.
• Demonstrated experience with project management tools: log frames, workplans, indicator tracking frameworks, budget-vs-actual analysis.
• Ability to work with data collection and management tools (Kobo Toolbox, ODK, or equivalent) and to extract, organize, and present data in accessible formats.
• Strong analytical and writing skills in at least two of the required languages: ability to produce clear, precise, well-structured program documents for multiple audiences.
• Familiarity with data visualization tools (Power BI, Excel charts) to communicate monitoring results effectively to non-technical audiences is desirable.
Language Requirements
• Spanish: Full professional proficiency (C1–C2) – Either Spanish or Arabic required
• Arabic (MSA/ Hassaniya): Full professional proficiency (C1–C2) – Either Spanish or Arabic required
• French: Working proficiency (B2) – Either French or English required
• English: Working proficiency (B2) – Either French or English required
Personal Attributes and Working Style
• Highly organized: able to manage multiple concurrent workstreams, hold several donor timelines in parallel, and maintain structure under operational pressure.
• Analytically capable: reads data, identifies patterns, and communicates findings clearly — for internal management, donor reporting, and external advocacy as required.
• Patient and methodical: comfortable in an environment where processes are slow, contexts are politically delicate, and progress requires sustained effort rather than quick wins.
• A credible people manager: able to set expectations clearly, provide honest and constructive feedback, and develop junior staff in a demanding field environment.
• Proactive: identifies gaps and flags problems early, comes with solutions rather than questions, and does not need to be micromanaged.
• Collaborative: works effectively alongside technical specialists without needing to assert authority, while maintaining enough structure to keep planning and reporting on track.
• Resilient: able to operate effectively in a remote, resource-constrained, and politically complex environment over a sustained period — not just in short bursts.
• Committed to Oxfam’s values — accountability, gender equality, inclusion, safeguarding — as operational principles embedded in day-to-day management decisions.
Key Attributes
• Calm, structured and solution-oriented under pressure.
• Able to combine operational pragmatism with compliance discipline.
• Comfortable supervising multiple support functions while maintaining clarity of priorities and role boundaries.
• Collaborative and able to build trust with programme, finance, administration and external stakeholders.
• Committed to safeguarding, gender equality, diversity and inclusion in all aspects of work.
Organizational Values
• Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.
• Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.
• Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible difference.
How to apply
If you believe your qualifications meet the requirements, please send a CV and a covering letter explaining your suitability against the essential criteria in the job profile at obe.jobs@oxfam.org by the 12/04/2026
