Job Details
Working Title: Water Regulation Permit Coordinator
Job Class: State Program Administrator, Intermediate
Agency: MN Department of Natural Resources
- Job ID: 92750
- Location: St. Paul
- Telework Eligible: Yes, up to 50% contingent on satisfactory completion of probation period
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 03/12/2026
- Closing Date: 04/01/2026
- Hiring Agency/Seniority Unit: Department of Natural Resources
- Division/Unit: Ecological and Water Resources
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday – Friday
- Travel Required: No
- Salary Range: $25.67 – $37.26 / hourly; $53,598 – $77,798 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 214 – MN Association of Professional Employees/MAPE
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
The work you’ll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
Are you passionate about customer service and protecting Minnesota’s water resources, with a strong attention to detail? The DNR’s Division of Ecological and Water Resources is seeking to hire one (1) full-time unlimited Water Regulation Permit Coordinator – State Program Administrator Intermediate. The purpose of this position is to ensure efficient and accurate administration of the annual water use fee and reporting for the Minnesota DNR Water Appropriation Program. Revenue from this annual process supports permitting activities that protect Minnesota waters in many ways. This position also serves as the subject matter expert for the MPARS permitting and reporting system and its use in water appropriation, public waters and aeration safety permitting programs.
Responsibilities include:
- Annual water-use reporting and fee collection: Administer, direct and coordinate staff needed to collect annual water use reports and fees.
- Ensure accuracy in revenue collection and water use reporting: Administer, direct and modify procedures and guidelines for water permit revenue fee reconciliation to ensure application and water use fees are collected accurately with payment or collection issues resolved.
- Advise and train staff: Ensure consistent use of administrative practices in file management related to permit processes and administration.
- Customer Service: Demonstrate and use exceptional customer service in all interactions with a wide variety of staff and external customers.
- MPARS subject matter expert: Coordinate staff and external customer assistance in use of online permitting system (MPARS).
- Lead worker for Office Assistance Specialist: Coach OAS staff and direct work for OAS staff to ensure consistency and professional completion of Water Regulation Unit tasks.
This position has a flexible work arrangement and may be eligible to telework on a part-time basis which is subject to change. If approved, the employee would be required to complete a telework agreement. This position may require reporting to the primary work location on a regular basis for meetings, training, and teamwork initiatives.
Qualifications
Minimum Qualifications
- Two (2) years of paraprofessional work experience in project management, fee collection, customer service, or similar fields related to this position.
- Communication skills sufficient to communicate permitting, MPARS, and payment information to a variety of audiences.
- Skills with Microsoft Office products sufficient to create presentations, articles, communications products, manipulate spreadsheets, and perform mail merges.
- Interpersonal skills sufficient to interact with contractors, vendors, and co-workers in a tactful, cooperative, and professional manner, and create and maintain a positive working environment.
- Knowledge of policies, procedures and regulations sufficient to ensure compliance through business practices.
- Administrative and budgetary skills sufficient to review, analyze and monitor a project budget in compliance with statute and departmental policy.
- Skills with developing and implementing procedures sufficient to increase efficiency and effectiveness of fiscal and office operations while maintaining strong internal controls.
- Human relations skills sufficient to work collaboratively with volunteers, the public, and internal and external customers.
Preferred Qualifications
- Bachelor’s degree from an accredited institution.
- Five (5) years of experience working with fee collection, customer service, as lead worker in regulatory office setting.
- Knowledge and understanding of differences in communication and learning styles.
- Lead worker experience sufficient to direct work, train and motivate staff, manage conflict, hold employees accountable, and support growth and development.
- Experience relaying instructions to others and coordinating and directing the work of staff and collaborators.
- Experience using online permitting and reporting systems such as MPARS.
Additional Requirements
No driving duties are required.
Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without sponsorship for employment visa status (e.g. H1B status).
It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:
- Conflict of Interest Review
- Criminal History Check
- Education Verification
- Employment Reference / Records Check
- License / Certification Verification
Application Details
How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Tom Hovey at tom.hovey@state.mn.us or 651-259-5654.
If you are an individual with a disability and need reasonable accommodation to assist with the application process, please contact the ADA Coordinator at ADA.DNR@state.mn.us. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Joshua Swanson at josh.t.swanson@state.mn.us.
Working together to improve the state we love.
What do Minnesota’s State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
Benefits
As an employee, you’ll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
- Training, classes, and professional development
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
