Number of jobs available: 2
Region: North West
City/Town: Warrington
Building/Site: DEFRA GRP EA RICHARD FAIRCLOUGH HOUSE, WA4 1HT
Grade: Staff Grade 3
Post Type: Permanent
Role Type: Operational Delivery
Working Pattern: Full Time
Salary Minimum: £29,751
Closing Date: 22/03/2026, 23:55 hours
Job description attachment 1
PC03 Partnerships & Customers, Grade 3
Candidate pack
Candidate Pack – 32843.docx – 2043KB
Converted File Candidate Pack – 32843.docx.pdf – 719KB
Security checks level: Basic Check
Job description
Flooding is one of the most pressing environmental challenges of our time and its urgency is growing as climate change accelerates. If you’re passionate about protecting communities, influencing sustainable development, and making a real difference, this is your chance to be part of the solution. As a Flood and Coastal Erosion Risk Management (FCERM) Team Member in the Partnership and Strategic Overview (PSO) Team, you’ll be working at the very heart of the team that delivers the strategy for FCERM in Greater Manchester, Merseyside and Cheshire (GMMC).
You’ll contribute to the delivery of our statutory and regulatory duties in planning, permitting, and flood risk data management. You’ll also support the delivery of our Investment Programme, help fulfil our strategic overview responsibilities with other Risk Management Authorities and support engagement work with our communities.
Your responsibilities will include:
Responding to Freedom of Information requests, sharing vital flood risk data with customers and partners
Providing administrative support to meetings and project boards, helping drive collaboration and progress
Managing shared inboxes and directing queries to the right teams
Develop a good understanding of flood risk issues in your area and use this information to communicate and influence internal and external customers and partners
You may also be asked to support other areas of the team’s work, giving you the opportunity to broaden your experience.
Responding to incidents is a central part of what we do. You’re required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training is given. We’ll work with you to find a role that suits your interests and circumstances.
We’re fully committed to having a diverse and inclusive workforce to reflect the communities we serve.
The team
In GMMC PSO Team we’re not just managing flood and coastal risk, we’re reimagining how communities can thrive in the face of climate uncertainty.
Together with local communities and our partners, we’re building a safer, more resilient future. If you’re ready to be part of something bigger and to use your skills to make a lasting impact, this is where your journey begins.
Experience/skills required
Through your experience to date you will ideally be able to demonstrate most of the following:
Ability to understand and analyse technical information
Ability to organise and prioritise your workload
Excellent communication skills, both written and verbal
Ability to work on your own initiative and as part of a team
An excellent customer focus with the ability to understand customer needs and manage customer expectations
Making decisions and solving problems to achieve positive outcomes
Ability to deal with sensitive and confidential information appropriately
Knowledge of Flood Risk Management
GIS skills to utilise and manipulate spatial information
Deal with sensitive and confidential information appropriately
Full UK driving licence
Contact and additional information
Our hybrid working model combines home and office working, however you will be required to attend the office as per the Team Charter which is currently a minimum of one day a week but also additional days as per our Activity Based Working guidance.
For further information about the role please contact Martin Sibbit: martin.sibbit@environment-agency.gov.uk
Interviews are expected to take place week commencing 20th April and will be held in person in Warrington. Please note that we are unable to offer virtual interviews for this position. The interview will also include a technical exercise.
Competence 1:Communicates Effectively
Description
Description of capability: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately, and persuasively through speech and writing.
Question: In this role you will be communicating with customers and partners with various levels of understanding on flood risk matters.
Please describe a time you have had to explain something complex to someone either in a work or educational setting. How did you prepare and how did you ensure you were understood?
Competence 2: Takes Decisions and Solves Problems
Description
Description of capability: Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
Question: In our teams we often need to find solutions to difficult flood risk issues.
Please tell me about a time when you had to make an important decision in a short amount of time. Why was it important and what problems did you encounter?
Competence 3: Data and Information Management
Description
Description of capability: Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.
Question: As part of this role, you will be responsible for providing flood risk data to customers and partners.
Please provide an example of a time you were responsible for gathering, analysing, and interpreting complex data and presenting it in a useable format. How did you ensure the quality of the data?
Role specific license requirements: Full UK Driving Licence
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
