Title: Social Media and Content Officer
Reporting to: Communications Manager
Location: Melbourne CBD
Employment Details/Hours: 1 day per week
Closing Date: Friday 28 November
Introduction
WaterAid’s vision is of a world where everyone has access to safe water and sanitation. Our mission is to change lives by improving access to safe water, sanitation and hygiene (WASH). WaterAid works with partners to maximise its impacts for policy change/influence.
WaterAid works through supporting local organisations and government authorities to design and demonstrate appropriate and sustainable WASH programs. WaterAid also seeks to influence policy change through government and other key sector actors to secure and protect the right of poor people to safe, affordable water and sanitation services.
Everything we do is shaped by our six values:
- Integrity
- Respect
- Collaboration
- Courage
- Accountability
- Innovation
WaterAid is a child safe organisation. We recognise that we must meet community expectations and the trust placed in our personnel to maintain the highest standards of conduct with children. Therefore, all positions within WaterAid are required to comply with our Child Safeguarding Policy and Code of Conduct.
WaterAid is committed to protection from sexual exploitation and abuse in everything we do. The values and standards we uphold are highlighted in our Global Code of Conduct. All positions within WaterAid are required to comply with our Global Code of Conduct.
WaterAid passionately believes everyone in the organisation has a role to play in innovation. WaterAid encourages curiosity about the world and empowering everyone to take action.
WaterAid recognises that both big and small changes can have positive impacts on our roles, our team and our mission
Position Description
The Social Media and Content Officer will work across WaterAid’s social channels to increase brand awareness and engagement, build out the social content calendar and create engaging and conversation-starting posts, images, and videos for social platforms.
Key outcomes of this role are:
- Successful delivery of WaterAid Australia’s social media content and campaigns in a professional, innovative and timely manner resulting in an increased amount of public engagement and traffic
- Produce engaging social media content across the organisation’s channels
- Populate/forward plan the organisation’s social content calendar
- Support the growth of the social channels and engaged followers
Key Performance Areas/Accountabilities
The Social Media Intern reports to the Communications Manager and is a member of the Digital and Communications team in the Corporate and Community Engagement (CCE) department.
- Plan out and execute the social content calendar
- Develop creative new ideas for content on all platforms
- Film and edit content for all social platforms
- Write engaging social media copy tailored to different audiences
- Increase supporter engagement with WaterAid’s social media platforms
- Monitor messaging to ensure consistency of brand
- Interact with followers and potential supporters by communicating and answering questions through the social platforms
- Assist in implementing plans to increase followers on Instagram, Facebook, and TikTok, YouTube and LinkedIn
Qualification, Skills & Attributes (Key Capabilities/Selection Criteria)
Refer to position description
Physical Environment and Demands
Hybrid working environment involving work-from-home and office meetings. Ergonomic workstations within an open plan office and standing desks available, recreational area and flexible work environment.
Level of contact with children
Minimal
To apply
Please email a cover letter and resume outlining your experience for the role to Caity at caity.hall@wateraid.org.au
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