Local recruitment: Advisor, Knowledge Management, Learning & Communications, PRO-WASH & SCALE (P3)

Job Category: Knowledge Management

Requisition Number: ADVIS007902

Job Details

Description

Save the Children

For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world’s hardest-to-reach places – over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you’re creating positive, irreversible change for children, and the future we all share.

The Role

As the Advisor, Knowledge Management, Learning, and Communications (KLC), you’ll be integral to our work in helping vulnerable children achieve a brighter future. You will lead knowledge management, learning, and communications efforts for PRO-WASH & SCALE, including working with technical staff to design and implement quality in-person and online training and learning events, webinars, and products.  The PRO-WASH & SCALE activity managed by the Department of State (DoS) aims to strengthen the implementation of food and nutrition security activities in emergency and resilience settings, such as WASH, integrated water resource management, agriculture, natural resource management, and livelihoods interventions.

NOTE – this role is contingent on award funding that is anticipated to end late February 2027.

Location

Hybrid – Washington DC, Fairfield, CT or Lexington, KY office locations

What You’ll Be Doing (Essential Duties)

Knowledge Management, Learning, Communication, and Documentation (75%)

• Implement a strategic knowledge management and communications approach to PRO-WASH & SCALE activities, tailoring knowledge sharing events/products and their socialization to specific audiences for maximum impact.
• Develop and update program materials—in collaboration with technical team members—that promote and increase understanding of PRO-WASH & SCALE’s work, including but not limited to:
  • Maintain and update the FSN Network website, working in collaboration with the designers and others as needed.
  • A monthly newsletter
  • Event materials, i.e., conferences, trainings, etc.
  • Social media channels, including LinkedIn and Youtube
• Develop learning products that reflect industry standards in adult learning, knowledge transfer and application, by working closely with technical team members and partners. This will include:
  • Recommend product formats that will facilitate the intended audience’s learning.
  • Develop, and adhere to, uniform standards, formats, and style guidance for publications, materials, and presentations
  • Copy-edit to ensure consistent tone, voice, flow, and structure.
  • Review and revise content according to style guide, and in collaboration with technical teams for accuracy.
  • Ensure content is 508 compliant.
  • Provide formatting and graphic design support, i.e. template/layout development, illustration suggestions, and working with graphic designers, as needed.
  • Identify and manage consultants and vendors working on special projects, e.g. instructional design, translations, interpretation, and copy-editing.
• Update and design socialization plans for key audiences:
  • Update audience mapping, as needed.
  • In collaboration with Technical Leads and Project Director, ensure that PWS products and activities address the learning needs of its audiences and work with internal teams, consortium partners, implementing partners, and donors
  • Proactively disseminate products, events, and materials to relevant websites
• Contribute intentionally to PRO-WASH & SCALE’s learning and continuous improvement culture, working closely with the team to:
  • Conduct after-action reviews.
  • Facilitate pause and reflect sessions.
  • Track the production and dissemination of
  • Collect and analyze performance indicator data, e.g. number of resource downloads from the website, number of newsletter opens/clicks, etc.
  • Update internal PRO-WASH & SCALE Monitoring and Evaluation (M&E) database based on KM/communications-related activities.

Event Management (25%)

• Lead the planning of PRO-WASH & SCALE’s online and in-person events ensuring well prepared and high-quality events.
• Ensure meetings and events are designed to be interactive, engaging, and participatory. Work with technical teams to apply adult learning and participative approaches.
• Engage and communicate with diverse audiences throughout the planning process, including donor representatives, partner organizations, presenters/speakers, vendors, and others.
• Manage events, in collaboration with the technical team. Lead on outreach and dissemination, and support logistics, including:
  • Online platform and registration management
  • Detailed implementation plans with clear roles and responsibilities for each team member
  • Production, review, and finalization of meeting materials, e.g. slide decks and handouts/downloads.
  • Participatory components, e.g. polls and/or breakout rooms
  • Facilitation guide preparation
  • Back-end technical support during the event
  • Day-of facilitation
  • Post-event tasks and capturing of lessons learned for continuous improvement.

Required qualifications for the role

• Minimum of a bachelor’s degree or equivalent experience, plus at least 5 years of relevant experience
• Demonstrated experience in the following:
  • designing, developing, and implementing KLC plans, activities, and products
  • strategic event planning, design, and implementation – both online and in-person
  • website management, social media, publication production, newsletters, including platforms such as Mailchimp, LinkedIn, and other channels.
  • working with graphic designers, interpreters, translators, and other vendors
  • using Adobe Creative Suite software, especially InDesign
  • applying participatory and engaging event facilitation techniques and structures that adhere to adult learning principles
  • running webinars, preferably using Zoom
• Professional proficiency in MS Office suite
• Professional proficiency in spoken and written English
• Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally
• Able and willing to travel internationally and domestically up to 10% of the time.

Preferred qualifications for the role

• Familiarity with United States Government-funded humanitarian and food security projects
• Experience ensuring specific graphic design/branding guidelines are followed.
• Familiarity with Section 508.
• Professional proficiency in French and/or Spanish and/or Arabic.
• Experience communicating on international development and humanitarian topics such as food security, nutrition, program design and implementation, and monitoring and evaluation.
• Experience working in a low-income country in international development or emergency programs.

Compensation

Save the Children is offering the following salary ranges for this position, dependent on candidate location:

• Geo 1 – NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $84,150 – $94,050 base salary 

• Geo 2 – Locations around the US National Labor Cost Average: Target Salary for this position is $76,500 – $85,500 base salary 
• Geo 3 – Locations significantly below the US National Labor Cost Average: Target Salary for this position is $68,850 – $76,950 base salary 

The salary ranges listed above are for US based candidates. For candidates located outside of the US, salary ranges will be based on the salary scales of the local employer of record. Actual base salary may vary based on, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location (more information on job structure is available here).

About Us

We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal:

• Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays, and hybrid working opportunities
• Health: Competitive health care, dental and vision coverage for you and your family
• Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits
• Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
• Retirement: A retirement savings plan with employer contributions (after one year)
• Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events
• Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services
• Learning & Growth: Access to internal and external learning & development opportunities and mentorships

Click here to learn more about how Save the Children US will invest in you.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.

If you require disability assistance with the application or recruitment process, please submit a request to applicantsupport@savechildren.org.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.