| Closing Date | 2025/11/14 |
| Reference Number | RAN251031-1 |
| Job Title | WATER QUALITY SPECIALIST – Customers – Re-Advertisement |
| Portfolio | Bulk Water Services – Operations |
| Job Type Classification | Permanent |
| Location – Country | South Africa |
| Location – Province | Gauteng |
| Location – Town / City | Rietvlei |
| Location – Site | Scientific Services |
| Job Advert Summary | The overall responsibility of the successful candidate will be the management of a team to conduct the following water quality assurance activities:• Managing relationships with customer municipalities • Educating consumers on being Water Wise • Participating in the development of the organisation Water Quality Management System and performing delegated tasks arising from it |
| Minimum Requirements | • Science or engineering, education – NQF8 • General management – NQF6 • 5 years of science or engineering experience in the water industry • 3 years experience managing science or engineering staff • Code 8 driver’s licence • Competent in WORD, EXCEL, PowerPoint, pro-ADOBE, Outlook, etc.OTHER DESIRABLE NEEDS • Science or engineering, education – NQF8/9 • General management – NQF7 • Education, marketing, or communications education – NQF6 • 8 years of science or engineering experience in the water industry • 5 years experience managing science, engineering, education, marketing, or communications staff • 2 years experience in consumer education, marketing, or communications • Blue Drop / Green Drop / No Drop experience • ISO9001 or ISO22000 experience • Risk management experience • Artificial intelligence experience |
| Primary Duties | Educating consumers on Water Wise: • Design Water Wise education/awareness processes targeted at the wise use of water • Implement Water Wise education/awareness processes targeted at the wise use of water • Assess the effectiveness and determine the value-added of Water Wise education/awareness processes implemented • Design and develop appropriate resources/tools for Water Wise education/awareness processes • Evaluate the effectiveness of resources/tools used in Water Wise education/awareness processes Managing relationships with customer municipalities: • Conduct water quality interface meetings with customer municipalities. • Formulate and negotiate water quality clauses for supply contracts with customer municipalities. • Formulate and participate in Rand Water initiatives to assess its water quality performance by customer municipalities. • Assist customer municipalities in monitoring water quality supplied to consumers. • Resolve consumer and media queries and complaints on water quality. Participating in the organisational Water Quality Management System: • Provide strategic direction to the organisation on water quality management • Develop the organisation Water Quality Management System from catchment to tap • Conduct tasks as delegated by the organisation’s Water Quality Management System • Ensure the organisation is compliant with legislation on water quality aspects. • Assess if the situation poses an unacceptable public health risk to consumers from available water quality and other data/information. • Lobby/influence internal and external stakeholders to change decision-making and behavior in the interest of consumer health protection. • Conduct activities in ancillary areas that could influence water quality. • Identify opportunities for digital Artificial Intelligence technology and implement solutions thereof. Management of Section: • Provide leadership to the section. • Plan, organise, and control section work. • Conduct project management activities. • Manage section human resources. • Manage section finance and procurement.Manage SHEQ aspects for section. |
| Knowledge | Sound knowledge and understanding of the following aspects as it pertains to Water Wise Education • Water science • Environmental issues • Knowledge of sustainable development goals and sustainability issues • School curriculum • Education methodologies Sound knowledge and understanding of the following Water Industry science and engineering aspects: • Water industry science or engineering technology • The total drinking water supply system catchment to tap • Water industry legislation • ISO9001 or ISO22000 • WHO/IWA Water Safety Planning • Water quality health impact risk assessment • Blue/Green Drop Regulation Knowledge and understanding of the following: • Health and Safety Act • Risk management framework • Artificial Intelligence basics |
| Skills | The following skills as it related to Water Wise Education: • Ability to conceptualise and education strategy (focus areas, target audience and methodology) • Ability to translate risks to Rand Water into education programmes that increase understanding / control of the risks • Ability to translate school curriculum requirements into education programmes • Ability to determine value-add of educational programmes The following skills relate to Water Industry science and engineering: • Ability to conceptualise strategy on service/product quality (water industry preferable) • Ability to conceptualise total service/product supply processes from raw material to delivery to end consumer (water industry preferable) • Quality management (assurance and control) processes (water industry preferable) • Ability to translate legislation into operational requirements (water industry preferable)• Ability to translate service/product quality information into consumer health impact risks (water industry preferable) The following management skills: • Leadership skills • Ability to plan, organise and control work • Ability to think unconstrained and independently • Proficient communication (verbal and written) skills in English • Ability to execute duties is a team leader, and a member of a team. • Strategic thinking ability • HR management skills • Budgeting, procurement and expenditure management skills • Project management skills • Lobbying/influencing skills The following other skills: • Ability to identify AI opportunities for the organisation and implement solutions thereof • Competent in WORD, EXCEL, PowerPoint, pro-ADOBE, Outlook etc. |
| Attitude | • Not averse to address non-routine work challenges. • Not averse to unplanned work • Not intimidated to work with unknown people. • Conscientious. • Not averse to non-office hours work. • Team needs (above, horizontal and below) are more important than individual needs. |
