Number of jobs available: 1
Region: London, South East
City/Town: Canterbury , London, Sevenoaks , West Malling
Building/Site: DEFRA GRP EA ORCHARD HOUSE, ME19 5SH, DEFRA GRP EA RIVERS HOUSE CANTERBURY, CT2 0AA, DEFRA GRP EA RIVERS HOUSE CROSSNESS, SE2 9AN, DEFRA GRP EA TONBRIDGE OFFICE, TN11 9AS
Grade: Staff Grade 3
Post Type: Permanent
Role Type: Environment & Sustainability, Operational Delivery
Working Pattern: Full Time, Part Time, Part Time/Job Share, Part Time Term Time, Compressed Hours
Salary Minimu: £28,607
Closing Date: 14/09/2025, 23:55 hours
Job description attachment 1
Job Profile – 31760.pdf – 61KB
Candidate pack
Candidate Pack – 31760.docx – 2041KB
Converted File Candidate Pack – 31760.docx.pdf – 718KB
Security checks level: Basic Check
Job description
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role.
We work in partnership with government, local councils, businesses, and communities to manage the impacts of climate change, perhaps the most serious long-term threat to the environment, people, and wildlife that we face.
You will be organised and enthusiastic and keen to work in a role where you can help make a better place for people and wildlife.
This is a varied role with no two days being quite the same.
You will:
- Support Team Leaders and Senior Environment Officers within the Land and Water teams.
- Respond to enquiries, ensuring that responses are within statutory deadlines.
- Handle team mailboxes, adhering to records management requirements and retention schedules.
- Manage filing systems to ensure that information is accurate, up-to-date and available for use.
- Help to compile case files for enforcement
- Review and analyse data
- Assist the area with debt recovery work, collating information using internal systems to recover the costs of our regulatory and incident response work.
- Handle procurement requests to maintain equipment and supplies
- Process simple permit and planning applications
- Support and maintain the in-hours Incident Duty Roster and support the duty desk
We offer an extensive range of employee benefits and are fully invested in developing team member’s skills and careers
The team
You will work within our Land and Water teams who are responsible for water quality, water resources and agricultural regulation.
Our teams are friendly and highly motivated in achieving outcomes for the environment and the communities we serve. We would love to hear from you if you are someone with a willingness to get involved and learn about what we do.
Experience/skills required
- A great team worker who also works well independently with minimum supervision
- Positive attitude with a desire to contribute to a diverse and inclusive work culture
- Well-organised, able to prioritise effectively and have proven administrative experience
- Self-motivated and capable of problem solving
- Proficient written and verbal communication
- Thorough, with a keen eye for detail and accuracy when recording data and managing records
- Able to analyse data and present results in a suitable format
- Competent in use of Microsoft Office applications
A full UK driving licence is required
You will be supported to take up an appropriate incident management role.
We are an inclusive organisation committed to diversity, heath, safety and wellbeing
Contact and additional information
Responding to incidents is a central part of what we do, requiring you to have an incident role making yourself available to respond to incidents/provide business continuity support during an incident. This may attract an additional payment, full training and alternative working arrangements will be available to support you with your incident role.
The role will be based in Canterbury/Tonbridge/Abbeywood/Addington.
Interviews will be held towards the end of September.
For further details please contact Team Leaders Sian Kendall-Jones by email on sian.kendall-jones@environment-agency.gov.uk / Robin Morgan-Reece on robin.reece@environment-agency.gov.uk to arrange a call back.
You will work in a hybrid way, at home and from an office location. Travel to different offices across the area is required, occasionally to 3rd party sites, hire car system is available.
Competence 1: Communicates Effectively
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our “EA capability dictionary” You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.
Using an example, describe how you have used a range of communication methods to present a message to an audience in a convincing way.
Competence 2: Data and Information Management
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our “EA capability dictionary” You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.
Tell us about a time when you have had to analyse data and present the results to someone who had no prior knowledge of the subject.
Competence 3: Uses Initiative
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our “EA capability dictionary” You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.
Tell us about a time you have used your initiative to support the achievement of an outcome or goal.
Role specific license requirements: Full UK Driving Licence
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
