Local recruitment: Waterways Administrator

Environment Agency

Huntingdon, UK 🇬🇧

Kettering, UK 🇬🇧

Lincoln, UK 🇬🇧

Number of jobs available: 1
Region: East Midlands, East of England
City/Town: Huntingdon , Kettering , Lincoln
Building/Site: DEFRA GRP CERES HOUSE, LN2 4DW, DEFRA GRP EA BRAMPTON OFFICE, PE28 4NE, DEFRA GRP EA NENE HOUSE, NN15 6JQ
Grade: Staff Grade 3
Post Type: Permanent
Role Type: Administration / Corporate Support, Environment & Sustainability
Working Pattern: Part Time
Salary Minimum: £28,607
Closing Date: 17/08/2025, 23:55 hours

Job description attachment 1
Job Profile – 31573.docx – 59KB
Converted File Job Profile – 31573.docx.pdf – 85KB
Candidate pack
Candidate Pack – 31573.docx – 2040KB
Converted File Candidate Pack – 31573.docx.pdf – 718KB
Security checks level: Basic Check

Job description

We have an exciting opportunity for a curious, determined, and positive individual to join the Award-winning Anglian Waterways team. The role will contribute to the successful management of waterways activities on the 568km of navigable rivers throughout Lincolnshire, Northamptonshire, Cambridgeshire, Bedfordshire, Norfolk, Suffolk, and Essex.

We have an exciting opportunity for an Administration Officer to join the Anglian Waterways Team. You will be organised, and someone that enjoys multi-tasking and prioritising tasks as well as helping the team with their public engagement.

Day-to-day work will vary but will focus on administrative and assurance duties that enable the Anglian Waterways team to work effectively and efficiently. Ranging from handling phone calls and enquiries, you will also help triage email traffic, whilst handling multiple priorities simultaneously to tight timescales.

The ability to build and maintain a working network of contacts is essential, along with excellent communication and influencing skills. Supporting the Anglain Waterways work with partner organisations.

We don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment. As an organisation we strive to reflect the communities we serve and continue to develop diversity throughout our workforce. We welcome applications from all backgrounds regardless of race, sexual orientation, or religion.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to support you with your incident role.

The team

The Waterways team is responsible for managing 568 km of navigable waterways—collectively known as the Anglian Waterways—spanning Lincolnshire, Northamptonshire, Cambridgeshire, Bedfordshire, West Norfolk, Essex, and Suffolk. These waterways support over 6,000 boats and play a vital role in the region’s recreational and environmental landscape.

The Environment Agency is committed to building a sustainable navigation business, as outlined in our corporate plan, ensuring that more people and wildlife benefit from healthier, better-connected waterways.

Experience/skills required

A positive people person, you will be highly literate in Microsoft Office packages, organised, adaptable, and resilient.
You will approach challenges with a “can do” attitude and be able to demonstrate experience of working collaboratively with other working, Developing contacts that allow us to share good practice, such as national groups or communities of practices
Proactivity – seeking out and embedding continuous improvement in what you do
Excellent communication skills for clear, consistent messaging both internally and externally.
Strong organisational skills with the ability to multitask, manage shifting priorities, and work effectively under pressure.
Proactive, approachable, and adaptable with a passion for continuous improvement, championing consistency, efficiency, and effectiveness.
Solid understanding of administration, business compliance, and commitment to promoting equality, diversity, and inclusion.
Willingness to undertake incident response duties, including business continuity support, with full training provided.
Proficient in Microsoft Office, particularly SharePoint, and comfortable with digital tools and platforms.
Contact and additional information
This is a part time role working approx 26 hours per week ideally Mon – Fri (however we can be flexible) based at either our Brampton Office, Kettering or Lincoln. There is an expectation to come into the office on regular basis. There will be a requirement to travel two or three times per month to other offices within the area covered by Anglian Waterways.

Interviews will be held Face to Face 8th or 9th September at either our Lincoln or Kettering Office.

Please contact our Waterways Manager, Katherine Briscombe, to discuss this role further by emailing: recruitment.lna@environment-agency.gov.uk

Competence 1: Manages Self
Description
It can often feel like there is more work than time. Please give us an example of how you focus on what you need to deliver and which approaches you use to ensure a positive outcome?

Competence 2: Communicates Effectively
Description
Tell me about a time when you have had to communicate effectively with a large number of stakeholders.

  • What was the issue?
  • What method of communication did you use?
  • How did you go about making sure that your message was understood by all stakeholders?
  • How did you check their understanding?
  • What was the result?

Competence 3: Focuses on Customers and Partners
Description
How do you balance the needs of all your customers to ensure that you provide them all with a timely service?

  • When has this system failed?
  • What remedial action did you take?
  • What did you learn from this situation?

Role specific license requirements: Full UK Driving Licence Essential

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

4 days remaining

Apply by 17 August, 2025

POSITION TYPE

ORGANIZATION TYPE

EXPERIENCE-LEVEL

IHE Delft - MSc in Water and Sustainable Development