Description
Monitoring, Evaluation, Accountability and Learning Coordinator. (MEAL)
Contract type: 2 years Fixed‑term, Full‑time, 39.5 hours per week
Location: Tamale, Ghana
Salary: GHS 179,051 – GHS 225,346 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Sustainable Programmes Department (SPD) offers both strategic and technical guidance in executing the WaterAid Ghana Program Plans. Essential to this department’s role are program design, delivery, risk mitigation, project implementation and adaptive management. With a commitment to upholding WA Program Quality Standards, PMER Policy and Procedures, donor guidelines, and industry best practices. The department ensures that projects are designed and executed to deliver top-tier programs for the benefit of the underprivileged and vulnerable. SPD also ensures that WaterAid’s interventions and partnerships remain relevant and influence policy, practice and systems at various levels to ensure significant contribution towards the progressive attainment of the aims of the country programme strategy.
About the role
The role supports data collection, community feedback mechanisms, learning activities, and reporting processes that inform adaptive programming and ensure program participants are heard and respected. By supporting project teams and partners in applying MEAL tools and standards, the coordinator ensures that evidence and community voices shape decisions and contribute to lasting WASH impact.
In this role, you will:
MEAL System Design
- Lead the process to design and finalize MEAL systems for all projects, including the project’s Theory of Change, results framework, Proframe, MEAL narrative, and operating manual, in a timely manner.
- Serve as the primary in-country representative for the MEAL areas of project design processes.
Monitoring and Data Management
- Lead Project set up, management and reporting in WaterAid Programme Systems (WAPS) including Result frameworks, Risk Plans, Project/Program RAG Ratings, documents uploads.
- Manage mWater platforms for programs/ projects data collection, management and reporting
Evaluation and Learning
- Coordinate baseline, midline, endline assessments and documentating evaluation outcomes.
- Facilitate periodic learning reviews and after-action reflections with project and partner teams.
Accountability and Community Feedback
- Lead Community Output Verification process and data quality checks to ensure consistency and integrity of CP reporting.
- Establish and maintain community feedback and complaint mechanisms across all projects.
Capacity Strengthening and Support
- Train and mentor project staff and partners on MEAL tools, data collection, and accountability processes.
- Support the integration of MEAL into project work plans and proposal development efforts.
Reporting and Documentation
- Contribute to internal and donor reporting by compiling MEAL inputs (charts, analysis, narratives).
- Ensure that all reporting is timely, accurate, and aligned with results frameworks and logframes.
Requirements
To be successful, you will need:
- Bachelor’s degree in social sciences, Development Planning, Public Health, Statistics, Engineering or related field. Master’s degree is an advantage.
- At least 5 years’ progressive experience in MEAL, with strong knowledge of community-based accountability.
- Proficient in digital data collection tools (SPSS, mWater, PowerBI, GIS etc) and Excel or data visualization.
Although not essential, we’d prefer you to have:
- Experience working with donors such as USAID, GAC, UNICEF, or BMGF.
- Knowledge of adaptive programming and evidence-based decision making.
- Familiarity with WASH sector frameworks and indicators.
View the full job description here
Closing date: Applications close 12:00 PM UK time on 1st August 2025. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
