Number of jobs available: 1
Region: London, South East
City/Town: London, Welwyn Garden City
Building/Site: DEFRA GRP EA ALCHEMY, AL7 1HE, DEFRA GRP EA RIVERS HOUSE CROSSNESS, SE2 9AN
Grade: Staff Grade 3
Post Type: Permanent
Role Type: Operational Delivery
Working Pattern: Full Time, Part Time
Salary Minimum: £28,607
Closing Date: 21/07/2025, 23:55 hours
Job description attachment 1
Job Profile – 31321.docx – 58KB
Converted File Job Profile – 31321.docx.pdf – 86KB
Candidate pack
Candidate Pack – 31321.docx – 2041KB
Converted File Candidate Pack – 31321.docx.pdf – 718KB
Security checks level: Basic Check
Job description
Are you ready to make a real difference? Join our new water industry enforcement team in the South East of England and help to address serious and complex environmental issues within the water industry.
You’ll bring your enthusiasm and organisational skills to the role to provide crucial administrative and technical support, helping our teams achieve their business targets and secure positive outcomes for people, wildlife, and the environment.
Guided by your team leader, you will provide this support with tasks including:
- Managing information systems, carrying out routine interpretation of data, and preparing basic reports.
- Managing responses to internal and external queries.
- Technical regulatory administration tasks, e.g., arranging interviews and liaising with disclosure officers and lawyers.
- Supporting the team to respond to information requests and enquiries from customers.
- Maintaining and updating our filing systems to ensure information is accessible and accurate.
- Processing procurement requests for the team, including PPE and environmental incident response equipment (e.g., lifejacket maintenance).
- Providing administrative support to team leaders and senior officers as needed, for example taking minutes and recording actions during meetings.
A flexible approach is essential, and you will be expected to manage your own time, plan and prioritise your work, and effectively manage the expectations of the teams you support. While previous experience in a similar role would be beneficial, a positive attitude and enthusiasm are just as important.
We are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. We’ll provide comprehensive training and ensure you have the tools, equipment, and protective clothing needed to carry out your duties safely and effectively.
The team
Our water industry enforcement teams are dedicated to addressing serious and complex performance issues within the water industry, driving improvements in compliance and environmental standards. Based in our South East enforcement hub, your team will work closely with water companies to achieve these goals.
You can choose to be based from London Abbey Wood or Welwyn Garden City. You’ll mostly be office based but a willingness to travel is essential e.g. for team meetings/training.
Experience/skills required
Essential:
-GCSE Grade 4 / Grade C or above in a science related subject (or equivalent).
-Experience of working in a team.
-Full UK driving licence.
Desirable:
-Previous administrative or secretarial experience.
Ideally, you will have previous regulatory experience and/or a scientific background, but if this is your first role or a career change, we would expect you to draw upon previous scientific knowledge while going through relevant training.
The successful candidate should be able to demonstrate the ability to:
- organise and prioritise your own workload, with the ability to work on your own initiative.
- develop effective working relationships with others.
- understand the priorities of others and support them in achieving their goals.
- communicate effectively, both verbally and in writing.
- work confidently with common Microsoft Office applications, particularly MS Excel.
- understand the importance of handling sensitive information correctly.
Contact and additional information
We’d love to inspire you to apply! If you have any questions, please contact us at regulationresourcing@environment-agency.gov.uk.
Interviews are expected to take place during August via MS Teams.
You will be required to take on an incident role to help us respond effectively to incidents or support business continuity. These roles may attract additional pay, with full training and flexible working arrangements provided. We offer a range of incident roles and will work with you to find the best fit.
A reserve list will be maintained, and you may be offered similar roles in different locations that align closely with this position.
Competence 1: Achieves Results
Description
Description: Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.
When answering the following question, you may find using the STAR technique (Situation, Task, Action, Result) helpful in structuring your answer:
Please describe a time when you have had to work without any guidance, to achieve the right result.
Competence 2: Communicates Effectively
Description
Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
When answering the following question, you may find using the STAR technique (Situation, Task, Action, Result) helpful in structuring your answer:
What is your preferred method of communication at work?
Competence 3: Manages Self
Description
Description: Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency.
When answering the following question, you may find using the STAR technique (Situation, Task, Action, Result) helpful in structuring your answer:
Please can you describe one of the most challenging / demanding times you have had in your working life .
Role specific license requirements: Full UK driving licence
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
