Local recruitment: Operations Supervisor, Water and Wastewater

• Job ID: 230274
• Posting status: Open
• Organization: Ontario Clean Water Agency
• Division: Operations, Georgian Highlands Region
• City: North York
• Position(s) language: English
• Job term: 1 Permanent
• Job code: 95505 – Operational (BU) OST 16
• Salary: $1,316.68 – $1,636.27 Per week* (plus pay for water/wastewater certification)
  *Indicates the salary listed as per the OPSEU Collective Agreement.

The Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People. As a trusted partner to municipalities, First Nations communities, businesses, governments and institutions across Ontario, we provide our clients with total solutions in water and wastewater. We are dedicated to working closely with our clients to help them build healthy sustainable communities and organizations and provide safe and reliable drinking water to thousands of Ontarians each day.

Join our team as a water/wastewater professional with OCWA!

About the job

In this role, you will lead and administer the provision of competitive and safe water and wastewater treatment services of a large cluster of plants within the Georgian Highlands Region. You will provide guidance to operations and maintenance staff, oversee and support the operation, maintenance and management of a group of facilities within the cluster, ensuring compliance with legislative requirement, OCWA Policy and Procedure and contractual obligations, client service principles and contractual obligations. The incumbent will also act as Overall Responsible Operator (ORO) or Operator in Charge (OIC).

What you bring to the team

Mandatory requirements

• A valid Class 1 water, wastewater, distribution and collection certificate with a willingness and ability to obtain certification at the highest level of the facilities; at least a minimum Class 1 Certification specific to the facility and in accordance with O. Reg. 128/04 of the Safe Drinking Water Act and/or O. Reg. 129/04 of the Ontario Water Resources Act.
• Must be able to oversee construction projects for development or major repairs of facilities and plants.
• Valid Class G driver’s license and required to travel within the Region.
• Be available for overtime and ability to be on-call after regular working hours as part of a rotation, with the ability to respond to on-call within a reasonable period.
• Must be able to work on shift structure including periods of 12-hour shifts, as part of 24 hour/7 day rotation
• Must be willing to travel in Ontario for training and development
• Please note that the facility is unclassified, and as part of employee’s learning and development plan, operating hours toward licensure and certification may be completed in other classified facilities on a rotational basis, and it is not anticipated that an employee will obtain a license upgrade (for example, from Level 1 to Level 2, within one year)
• Act as the Overall Responsible Operator (ORO) or Operator in Charge (OIC).
• Must be able to schedule, coordinate and assign projects; identify opportunities for improving effectiveness and efficiency of facilities and make recommendations and proposals.
• Must complete a health assessment upon hire by Sanofi Pasteur Limited’s Occupational Health Centre (OHC), including but not limited to immunization status, potential work-related exposures to infectious materials and toxins, immunocompetency, antibody titre levels, and any other potential health hazards (e.g. noise exposure, potential allergens).

Knowledge

• Knowledge, experience and training of water and wastewater treatment processes in order to operate the facilities, including current knowledge of relevant legislation, regulations, Acts related to water/wastewater operations, health and safety.
• A strong understanding of complex mechanical equipment and electronic controls used in industrial processes in order to optimize asset management programs and develop written procedures for asset care and protection.
• Good knowledge of various codes, standards and policies related to administration, finance and knowledge of procurement policies and directives.
• An understanding of inventory and records management techniques to fulfill contractual obligations.
• Working knowledge of asset management principles, methodologies, and technologies in water and wastewater applications.
• Demonstrated experience with supervising staff to train, direct and assign work activities.
• Ensure optimization of resources, staffing and financial, to effectively maintain the continuity of operations and maintenance services programs, as well assessing potential environmental impacts or health and safety concerns.
• Actively participate OCWA’s health and safety policies and philosophies, ensuring the safety and well-being of your coworkers.
• Ability to address regulatory issues that require action, and assess and respond to operational problems and emergencies; assess and determine the completion of work on construction projects and approve contractor invoices, respond to requests for information and/or complaints.

SKILLS

• Good verbal and written communication skills to provide technical information, presentations and on-the-job assistance to other staff.
• Ability to take managers direction to implement, monitor, assess and improve to meet goals and objectives including team leadership and coordinating skills to motivate staff to meet goals and objectives.
• Excellent project management skills and abilities, work planning and scheduling skills to optimize the staff time based on operational needs and to ensure effective coordination of plant operations.
• Analytical and evaluating skills to assess costs, technical needs, and options to solve problems in order to resolve problems and to develop recommendations.
• Influencing and advisory skills to make effective and persuasive recommendations to management on the improvement to the effectiveness and efficiency of facilities.

Interpersonal and communication skills:

• Good communication and interpersonal skills to deal effectively with operations staff, clients, various levels of government, prepare reports and recommendations to management, and address and resolve issues and complaints from external sources.

Other Essential Skills:

• Good planning, financial and analytical skills to manage and plan multiple projects & assess project priorities.
• Ability to optimize and implement changes to processes to improve facilities operations.
• Ability to complete documentation that ensures adherence to the applicable acts and regulations.
• Requires strong proficiency in the office and operational computerized systems.

Ontario Clean Water Agency is an inclusive employer.

We will accommodate your needs under the Ontario Human Rights Code

The Ontario Clean Water Agency is an agency of the Province of Ontario, reporting to the Ministry of the Environment, Conservation and Parks. In 2023, OCWA staff treat water and wastewater, and provide other technical services for 318 clients in the province including 169 municipalities, 16 First Nations, 108 commercial and industrial clients and 25 government and institutional clients. Municipal clients range in size from populations as large as 1.5 million in the Region of Peel to as small as 2,400 in Moose Factory. This broad scope of experience ensures OCWA has the expertise to solve any issues that may arise, in any size or type of treatment process in the province. Our Agency has grown its municipal client base every year over the past 30 years is proof of this value. We continue to focus on our people and strategies to attract and retain competent staff.

Note: Thank you for your interest, we will contact you only if we choose you for further screening or an interview.

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario’s Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

• Flexible learning and development opportunities.
• Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.
• You will be eligible for additional pay for certification, should you be successful in completing and maintaining facility water/wastewater operator’s licenses.
• Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
• Work with an organization committed to innovation and advanced technology.
• A defined benefit pension plan; Comprehensive Health Plan; Life and Disability Insurance.
• Maternity and parental leave top-up benefits including for adoptive parents.

Additional information:

Apply by:

Monday, June 2, 2025 11:59 pm EDT

Position details:

• 1 English Permanent, 1755 Steeles Avenue W., North York, Toronto Region

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3

Category:

Environment

Posted on:

Friday, May 16, 2025

Note:

• T-AQ-230274/25

How to apply:

1. You must submit your application using only one of the methods identified below.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Be sure to quote the Job ID number for this position.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Send application to: 
resume with covering letter (PDF format preferred) saved as JOB ID 230274 – First Last Name to:
Hiring Manager: Rawle Roopchand Attention: Human Resources
HRGeorgianhighlands@ocwa.com

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the “position(s) language” section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d’emploi externes de la fonction publique de l’Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d’emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d’affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee’s exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.

Strengthening Ontario, together