Number of jobs available: 1
Region: National
City/Town: All
Grade: Staff Grade 7
Post Type: Fixed Term
Role Type: Senior Leadership
Working Pattern: Full Time, Part Time, Part Time/Job Share
Salary Minimum: £66,301 Pro-rata
Closing Date: 05/01/2025, 23:55 hours
Job description attachment 1
Job Profile – 30037.docx – 53KB
Converted File Job Profile – 30037.docx.pdf – 91KB
Job description attachment 2
E&B Additional Information Pack.pdf – 1853KB
Candidate pack
Candidate Pack – 30037.docx – 2042KB
Converted File Candidate Pack – 30037.docx.pdf – 716KB
Security checks level: Basic Check
Job description
At the Environment Agency, we are committed to fostering an inclusive workforce where diversity thrives. We embrace equal opportunities and flexible working arrangements, ensuring that everyone can contribute meaningfully and achieve their potential.
This is your chance to help influence and improve the environmental performance of the water companies through their activities and investment. We are looking for somebody with an excellent understanding of our organisational processes and practices to design and deliver a programme of improvement and evolution in our account management service. The service is at the centre of our relationship with water companies and holds the ‘whole company view’ in the context of the wider sector.
It is vital that we have strategic alignment, consistency of approach and decision making across this important customer group. You will work closely with the functional planning and programme teams in Operations Catchment Services and wider Water Directorate along with other internal stakeholders to develop the common operating system, services and products to embed a transformational approach to our work with the companies.
Collaborating across the business, you will quickly build relationships and develop a thorough understanding of governance and operations within the water industry regulatory framework.
The ideal candidate will possess strong leadership, programme management and engagement skills to drive innovative approaches through to implementation in our teams. Experience of our regulatory and planning interactions with the water industry would be an advantage and as part of our leadership team, you’ll provide insight and strategic direction to influence and shape thinking on water regulation.
You will have an ability to deliver change.
The team
Operations Catchment Services is a national-once department providing environmental planning, account management and evidence delivery expertise. Offering high quality services we’re at the home of technical excellence for the water resources and water quality planning professions.
You’ll join the accounts management service. Our job is to work across operations, supporting directors and their staff to influence water companies to improve performance, reduce environmental impact and enhance and improve the environment through their activities and investment.
Experience/skills required
We are looking for candidates with either a degree in an environmental discipline, or equivalent relevant experience.
You will draw on several skills to deliver this role and you will need to demonstrate your ability in the following areas:
- Leading and influencing across the whole business
- Develop, lead and deliver a programme of continuous improvement, process and product development.
- Effective communication and negotiation skills in dealing with business colleagues at all levels
- Analytical thinking and problem solving so that you can not only review a situation to identify potential issues but also identify value added solutions
- Building respectful working relationships with emotional intelligence
- Manage and present data and information effectively
- A flexible work style and ability to work with pace and agility are essential
- Knowledge and practical experience of water company regulation and an understanding of the environmental pressures facing the industry.
Contact and additional information
You’ll have an incident management objective in your development plan. We’ll support you to find an incident role to suit your needs and circumstances. Appropriate training will be given.
You’ll have an EA Office base location, as a national role the working location is flexible.
We use smart tools to stay connected and reduce travel, some travel and overnights may be required.
Please see Candidate / Additional Information Pack for more information. Any queries, contact OCSAdmin@environment-agency.gov.uk
Applications are “blind” assessed using your answers to the competency questions.
Interviews will be held on MS Teams in January 2025.
If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post.
Length of contract
Up to 31 December 2025
Competence 1: Leads People
Description
Provides leadership that inspires and motivates others to achieve their personal goals and the goals of the Environment Agency
Tell us about a time when you have demonstrated strong leadership to deliver an outcome
Competence 2: Delivers Results Through Others
Description
Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.
Please give an example of how you deliver outcomes through others
Competence 3: Influences and Persuades Others
Description
Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.
Please can you describe an occasion where you had to influence and persuade others to change their views in order to deliver an outcome.
Competence 4: Business knowledge and communication environment
Description
In the context of water industry regulation demonstrates an understanding of the Environment Agency’s business processes and how to maximise the use of resources in an efficient and effective way.
What is the most challenging situation you have faced in terms of making the best use of the resources available to you? Demonstrate your understanding of water industry regulation.
Competence 5: Programme and Project Management
Description
Selects, plans, and manages contractors, programmes or events to achieve a set of Environment Agency objectives cost-effectively
Please give an example of where you have undertaken project or programme management to deliver an objective.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
