Job no: N4YJ9
Category: Customer and Stakeholder Engagement
- Lead the design, development, and evaluation of high-quality community education programs
- Parramatta location – near train station
- Hybrid working available in line with our Flexible Working
Senior Advisor Water Literacy & Education
At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities.
About the role
This role has influence and accountability for the team responsible for the design and delivery of strategically aligned education programs and demonstrating improvements in water literacy across Sydney Water’s various customer and stakeholder segments.
The team is also supported by Education Officers and at times, project-based and casual resources. This role will be responsible for managing resources to ensure the effective operation and delivery of key education programs and facilities.
Accountabilities & Deliverables
- Develop and deliver the annual Water Literacy and Education plan aligned with the Sydney Water Strategy and associated strategic and operational business plans.
- Research and map key education and community audiences and their development requirements. For school-based audiences, ensure programs stay up-to date with relevant course curriculum requirements.
- Lead regular reviews of the Community Education program, its objectives and outcomes. Realign priorities, channels and target sectors to meet strategy and business needs.
- Research and develop continuous improvement plans for education programs and initiatives.
- Manage the rollout of community education initiatives across key audience segments including the building and management of external partnerships and project-specific resources to drive engagement and improve water literacy throughout the broader community.
- Work with the employee communications team to build water literacy awareness and capacity across Sydney Water.
- Work with colleagues on corporate social responsibility initiatives as required.
About you
- Degree qualification in education, teaching, environmental science, science or related discipline.
Experience & Skills:
- Minimum five-years’ experience in leading community education programs for a corporation or government
- Highly-developed written and verbal communication skills and the ability to clearly convey complex information to any audience
- Exceptional emotional intelligence, including strong team development, coaching, diplomacy and conflict management skills
- Strong planning, influencing, negotiation, facilitation and issues management skills
- Excellent relationship and interpersonal skills – proven ability to develop rapport and credibility with business partners and colleagues
- Understanding of the school education sector, including curriculum frameworks and how to apply adult and child learning principles
Desirable
- Strong commercial acumen including the ability to develop strategic plans, measure return on investment and prepare business cases
- International Associate for Public Participation Certificate
- Proven ability to effectively design and manage complex and controversial communication streams involving multiple stakeholders including government, media and community
Closing date: Thursday 28th November 2024
Please see the position description for the role’s full accountabilities
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact recruitment@sydneywater.com.au
Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process.
Please advise if you require any adjustments to actively participate in the application and recruitment process.
We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application