About the Company
SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.
We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.
Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.
As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.
We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.
About the role
The Stakeholder Engagement Adviser plays a crucial role in enhancing SA Water’s brand and reputation by providing professional and strategic support to leaders and key stakeholders. This position is focused on delivering high-quality stakeholder engagement and establishing strong, collaborative relationships that align with SA Water’s strategic goals.
About Customer, Community and Engagement
The Customer, Community and Engagement group drives customer outcomes by delivering exceptional experiences and tailored solutions that grow business, revenue, and the state economy, while actively engaging with communities, and collecting valuable feedback.
In addition, your responsibilities will include:
Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day.
You will:
- Lead strategic engagement with key external stakeholders through formal consultations and informal relationship-building, ensuring alignment with SA Water’s business delivery.
- Author high-quality responses and strategic engagement plans for regulators and senior leadership, ensuring accuracy and timeliness.
- Provide advice to senior leaders on complex stakeholder issues, supporting the development and strengthening of relationships with external stakeholders.
- Work effectively across departments to meet deadlines and support team objectives, contributing to a high-performing team environment.
Your success in this role will come from:
- Proven experience in building and influencing relationships with stakeholders.
- Strong understanding of regulatory processes and government engagement.
- Excellent written and verbal communication skills with the ability to establish effective working relationships.
- Ability to manage multiple deadlines under pressure.
- Tertiary qualifications in planning, project management, law, communications, or related fields.
Further information can be found in the attached PD – Position Description – Stakeholder Engagement Adviser.docx
To apply, click ‘Apply’. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tracy from the Talent Acquisition team tracy.rayan@sawater.com.au
Applications close 4pm, 16 October 2024.
A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.
Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au
Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.