Water, Sanitation, Hygiene Program Manager

Acción Contra El Hambre

Palestine 🇵🇸

Duration : 12
Start date : ASAP

You’ll contribute to ending world hunger by …

Action Against Hunger (AAH) is a humanitarian, non-governmental, non-political, non-denominational and non-profit making organization working in the Palestinian Territory since 2002.

 Action Against Hunger is recruiting for its office in Gaza a 

                                          Water, Sanitation, Hygiene Program Manager   

GENERAL OBJECTIVES: 

  • The Program Manager will be responsible for designing and leading programing from creation until closure. 
  • The Program Manager has the primary responsibility for the fulfillment of the contractual obligations of Action Against Hunger towards its donors and obtaining the activities, outputs, results and impact of the projects. 
  • The WASH Program Manager oversees building the capacity of the WASH team in the base. 
Key activities in your role will include

Objective 1: Contribute to the development, implementation and supervision of program strategy in the geographical areas of intervention.   

  • Collect and analyze primary and secondary data related to the community planning and development related sectors in Gaza; this is undertaken in close coordination with other local and international organizations. 
  • Identify the needs of the most vulnerable populations through regular visits and literature review, and per internal or external assessment or studies. 
  • Proactive participation in the implementation and revision of Action Against Hunger programing strategy and contingency planning ensuring coherence with Action Against Hunger technical policies, position papers, modules and protocols.   
  • Propose cost-effective and high-impact responses to identified needs. 
  • Ensure the integration of cross-cutting issues (gender, environment and protection topics) into the strategy and the programming. 
  • Develop methodology, tools and guidelines to integrate in the strategy and programming for an integrated approach between “community planning and development” and “socioeconomic empowerment”.   

Objective 2: Project identification, implementation, follow-up, monitoring and capitalization as defined in the Project Cycle Management approach.  

  • Provide necessary technical and methodological supports for need assessment. 
  • Develop project concept notes, proposals and programs in coordination with WASH, administration and logistics departments. 
  • Define program implementation approaches, techniques, modalities and methodologies (including, but not limited to technical specifications, identification and registration of beneficiaries, distribution and sensitization). 
  • Organize, supervise and coordinate the effective implementation of Action Against Hunger programs activities ensuring that its implementation is based on Action Against Hunger principles, approaches, policies, guides…and donor requirement, including cross-cutting issues (gender, environment, protection). 
  • Analyze the appropriateness, adequacy and potential impact of all interventions based on an ongoing analysis of the context in the areas of operations and beneficiary needs.   
  • Identify program constraints and problems during implementation (planning, timeframe, expected achievements), propose solutions and implement after validation by line managers. 
  • Develop an adequate monitoring and evaluation plan in coordination with “GIS, Database and M&E Manager”; linked with the relevant program/ project objectives and indicators and ensure that all information and experience in the field and during the implementation of the program is documented and stored appropriately, and methods for the sharing of such knowledge are utilized. 
  • Monitor projects expenditures against the approved budgets with the WASH team, Admin and Logistics departments in order to justify or revise significant variances.   
  • Provide regular internal reporting according to Action Against Hunger internal reporting structure (APR, etc.), and ensure that all donor reporting requirements are produced in a timely and accurate manner. 
  • Participate in the development of all technical tools and documents related to projects (ToRs for consultants and evaluators in coordination with “GIS, Database and M&E Manager”; ad hoc reports, capitalization reports, etc…). 
  • Disseminate Action Against Hunger monitoring and evaluation documents locally to partners, beneficiaries and other stakeholders. 

Objective 3: Liaise with local authorities, partners, UN agencies, cooperatives, research institutes, organizations, NGOs, government bodies and clusters at base level 

  • Develop and supervise a partnerships strategy implementation. 
  • Support field staff in establishing appropriate partnerships for each project or activity within the sector and define clear roles and responsibilities for each party involved. 
  • Support field staff in establishing appropriate partnerships for each project or activity within the sector and define clear roles and responsibilities for each party involved. 
  • Support and ensure project staff by engaging them in regular consultation with all stakeholders (including participating communities, government ministries and departments, consultants. 
  • Establish appropriate information-sharing relationships with staff in similar positions within other NGOs, government agencies, academic institutions, partners, cooperatives or beneficiaries in Gaza. 
  • Participate in external workshops, working groups and other meetings relevant to sector activities. 
  • Contribute to advocacy and policy-development activities in the relevant sector at all levels. 

Objective 4: – Team management   

  • Contribute to the definition of the WASH department in Gaza according to the strategy approved. 
  • Provide technical and conceptual leadership to the team and ensure that a high quality of implementation is maintained. 
  • Participate in the recruitment and training of field officers, social workers and new members of department. 
  • Plan and coordinate team members’ activities through weekly and monthly work schedules. 
  • Identify the team’s training needs.   
  • Evaluate each team member’s performance once per year, in collaboration with the Admin/HR department and Head of Base. 
  • Coordinate with HR department to prepare mission training plan (MTP) and identify relevant trainings. 
  • Prepare coaching sessions for team members regarding required competencies or technical capacity building.   

Objective 5: Coordination, Security and other tasks 

  • Ensure that all projects and activities within the relevant sector are consistent with the geographical and oPt strategy. 
  • Participate in cross-functional assessments and appraisal activities, general evaluations. 
  • Participate in regular coordination meetings (weekly base, oPt mission meetings….). 
  • Work with the support Team (Admin / Log) and other Program Managers to ensure the provision of relevant administrative and logistical information for the sector. 
  • Provide support to other sectors where appropriate upon request. 
  • Duties that are inherent to the position and requested according to missions’ needs and context. 
  • Review, update and edit documents produced by the team. 
  • Undertake translation of meeting procedures and documents as required. 
  • Ability to monitor work implemented out of office hours in coordination with project staff and Head of Base. 
  • Driving within Gaza base and field sites. 
Do you meet the profile required criteria?
  • University degree in civil engineering or related field.   
  • Relevant post-graduate level qualification and knowledge of WASH programming is desirable. 
  • Knowledge in WASH, rehabilitation and construction of infrastructure, Project Cycle Management.  
  • Two years of relevant professional experience in programming in international organizations or national NGOs.  
  • Demonstrable experience in Project Cycle Management including budget preparation. 
  • Familiarity with international donors’ procedures and reporting is a plus. 
  • Experience of humanitarian or emergency programming.  
  • Experience of Monitoring and Evaluation of programs/ activities is a plus. 
  • Ability to write donor reports and proposals in English. 
  • Motivation and commitment to humanitarian work and values. 
  • Training and capacity building experience. 
  • Strong analytical skills. 
  • Able to propose innovative solutions. 
  • Diplomatic and tactful, positive and solution oriented, professional and transparent. 
  • Team spirit and excellent communication skills. 
  • Organized and self-motivating. 
  • Experience in team management and conflict resolution. 
  • Able to understand and work in a complex political context. 
  • Excellent in reading, writing and speaking both Arabic and English   
  • MS Word, Excel, PowerPoint, and email/internet software. 
  • Ability to travel in Gaza and stay overnight. 
  • Valuable prior experience in issues related to the promotion of gender equality or personal commitment to gender equality. 
Our remuneration package:

We offer immediate Incorporation into a multicultural, professional and innovative organization with the possibility of participating in projects with high social impact. 

  • Contract Length: 5 months  
  • Based: in Gaza 
  • Salary according to Action Against Hunger salary scale and according to candidate’s previous experience.
  • Life, accident, health and repatriation insurance for the expatriate.  
  • Emotional care service at the service of the employee and family. 
  • Housing or similar accommodation. 
  • Help with transfer or change of mission (depending on the duration of the contract). 
  • Breaks: Displacements to the reference area, Per Diem of the break of 215 euros and travel allowance of 400 USD covered by the organization (depending on the number / year of breaks determined by the mission). 
  • Refund of all costs related to departure on assignment: (visas, vaccinations,) 
  • 25 days of paid vacation per year. 

Action against Hunger is committed to preventing any type of unwanted behaviour at work such as but not limited to sexual harassment, sexual exploitation and abuse, lack of integrity and/or financial misconduct; We expects all staff and volunteers to share this commitment through endorsing our code of conduct and other related policies and only those who share our values and code of conduct will be recruited to work for us.


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