WASH Coordinator

Norwegian Refugee Council (NRC)

Palestine 🇵🇸

JOB DESCRIPTION

  1. Role and responsibilities

The purpose of the WASH Coordinator position is technical development, strategic direction and quality assurance of NRC Gaza, Palestine WASH activities and programme, as well as relevant staff mentoring and capacity development. WASH Coordinator is expected to follow NRC’s routines and guidelines for project governance applicable for the particular project. The WASH Coordinator is responsible for the overall planning and coordination of the WASH projects across the country.

The following is a brief description of the role.

Generic responsibilities

  1. Assess WASH PM to Develop Gaza level WASH strategy, technical guidance and Macro-Log-Frames
  2. Compliance with and adherence to NRC policies, guidance and procedures
  3. Contribute with WASH PM on fundraising, develop and revise funding proposal, budgets and donor reports 
  4. Identify trends, technical standards and donor priorities 
  5. Coordinate and manage WASH project implementation (activities, design, budget and project documentation) in line with proposals, strategies and donor requirements
  6. Provide technical direction and project implementation support to all areas 
  7. Ensure that key learnings are extracted from CC implementation, and incorporate them in WASH programme and staff development processes
  8. Provide systematic training and build capacity of technical WASH staff 
  9. Collect and provide regular progress reports to WASH PM and WASH Specialist 
  10. Represent NRC in relevant forums/clusters, including with national authorities and donors
  11. Promote the rights of IDPs/returnees in line with the advocacy strategy and ensure safe and inclusive WASH programming. 

Specific responsibilities 

Under the supervision of the WASH PM, the WASH Coordinator will be responsible to support the overall WASH project in Gaza strip. This includes:

  • Supporting the WASH PM in the establishment, strengthening and monitoring of effective and transparent WASH response within the Gaza strip.
  • Delivery of emergency WASH lifesaving activities and restoration of pivotal WASH services during early recovery and stabilization phase as per NRC WASH guidance and strategy. 
  • Supervise and guide WASH team at the ground including WASH officers, WASH assistants and contingent workers, ensure that planned WASH and HP activities are implemented in a timely and effective manner. 
  • Plan the WASH team’s work and ensure that logistics and security procedures are followed to allow for delivery of the work plan. 
  • When gaps in service provision are identified, reach out to service providers and relevant stakeholders as delegated by the WASH PM to ensure timely intervention and response. 
  • Regularly reporting to PM including support on donors reporting, WASH progress and bottlenecks reports, other relevant reporting based on the needs. 
  • Close collaboration with support departments including logistics, finance, MEL, HR, others
  • Under the guidance of the PM, oversee the implementation of and follow up on community-led projects i.e. solid waste management, others, at the targeted sites
  • Keeping strong collaboration with other NRC CC’s to ensure integrated responses and complementarity between WASH and other CC’s. 
  • Support to WASH PM on the prioritization of WASH responses based on the field reality. Ensure that participatory approaches are adequately utilized for the identification and prioritization of needs. 
  • Contribute to prepare/develop narrative and budgets for proposals in conjunction with Finance, Logistic and WASH specialist
  • Lead in the process of WASH assessments (in collaboration with WASH cluster and NRC site management) and data collection, ensure up to date WASH database and dissemination of information to relevant stakeholders. 
  • Under the delegation of the WASH PM represents NRC in external meetings, including the WASH cluster, WASH technical Working Group and other coordination structures.
  • Remain flexible and execute other unforeseen tasks linked to evolving WASH and security situation 
  • Ensure that WASH related constructions are in accordance with norms, design and standards. 

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: 

  • Strategy, project planning, proposal development: WASH PM, WASH Specialist
  • Implementation: WASH PM, WASH Officers, WASH assistants, WASH contingent workers 
  • Capacity development: Project staff, stakeholders 
  • Support team: Finance, admin, logistics 
  • Others: Municipalities, suppliers, contractors, community focal points, markets
  1. Competencies 

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following categories:

1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies for this position:

  • Minimum 3 years of experience within technical expertise area of humanitarian WASH
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile 
  • Fluency in English, both written and verbal 

Education field

  • Holding valid university degree on Civil Engineering/construction or relevant field   

Context/specific skills, knowledge and experience:

  • Goal oriented and visionary.
  • Ability to work under pressure, independently and with limited supervision.
  • Ability and willingness to work and live under difficult circumstances.
  • Flexible, creative and sense of humour.
  • Knowledge of national languages both Dari and Pashto, ability to travel

2. Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, the following are essential for this position:

  • Handling insecure environments
  • Strategic thinking
  • Empowering and building trust
  • Influencing
  • Initiate action and change
  • Managing resources to optimize results
  • Managing performance and development
  • Empowering and building trust
  • Handling insecure environments
  1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: 

  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework

Additional Information:

Contract duration: Open End.

Working hours: 40 hours/week, Sun-Thu (5 days per week)

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Gaza (open to Gaza strip residents only)

Start Date: ASAP

What we Offer? 

You will be working in an international and diverse organization with a dynamic atmosphere.

You will receive support and opportunities to expand your skills and enhance your expertise. 

You will be working in our Office in Gaza, 

This position is Grade (07) Step (01). Salary & Benefits are based on Gaza Duty Station.

Reports to: WASH Project manager 

Recruiter: Dina Saleh 

Contract Duration: Open End

Recruitment is being done on a rolling basis so please send in your application at the soonest opportunity, the recruitment will be closed once filled.

Internal candidates: to apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.

We receive many applications for each vacant position, so only shortlisted candidates will be contacted.

Only applications received through the system will be considered. If you face any issues, please send an email to recruitment.gaza@nrc.no   with a screenshot of the problem.

Unsolicited applications not related to this job advertisement will not be considered.

Responsibilities for Internal Candidates         

For more information about NRC’s work in Palestine, please check:https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

ABOUT US

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. 

Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. 

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. 

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to: 

• treat everyone with respect and dignity 

• contribute to building a safe environment for all 

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) 

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH


POSITION TYPE

ORGANIZATION TYPE

EXPERIENCE-LEVEL

DEGREE REQUIRED

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