Knowledge Management Expert

United Nations Educational Scientific and Cultural Organization (UNESCO)

Kazakhstan 🇰🇿

Home-based/Remote

UNESCO Regional Office in Almaty is announcing a call for an Individual Consultant, namely Knowledge Management Expert.

In the framework of the GEF-UNDP-UNESCO project on “Strengthening the resilience of Central  Asian countries by enabling regional cooperation to assess glacio-nival systems to develop  integrated methods for sustainable development and adaptation to climate change”, under the  overall authority of the Director of the UNESCO Almaty Office and the direct supervision and  guidance of the Project Manager (PM), the Knowledge Management Expert will undertake the  following activities: 

  1. TASKS: 
  2. In an immediate collaboration with knowledge mapping expert, online Knowledge  Management Platform (KMP) platform developer, and Project Communications Assistant: 1.1 Develop a questionnaire for interviewing key project partners and stakeholders to  

gather insights on Central Asia’s cryosphere knowledge management, communication  and awareness raising needs as well as their visions for the future. 

1.2 Conduct interviews with key project partners and stakeholders to collect relevant  information. 

1.3 Draft the knowledge management, communication and awareness raising concept. 

1.4 Develop the draft prototypes of the subregional and national knowledge management  and awareness raising online platforms and products. 

1.5 Design the draft concept note for the dedicated session on the knowledge  management, communication and awareness raising at the 2nd Subregional Workshop  on DA development on November 3-4, 2024. 

1.6 Present draft knowledge management, communication and awareness raising  concept and draft prototypes at this session. Refine and finalize the final draft  knowledge management, communication and awareness raising concept and draft  prototypes along with the draft action plan to implement the knowledge management,  communication and awareness raising concept for the project. 

  1. Support the development of the stakeholder engagement strategy by collaborating with  Project Communications Assistant to foster stronger collaboration and ensure strategy  aligns with project’s communications and knowledge management goals and effectively  engages stakeholders at national and regional levels. 

2.1 Develop indicators to monitor and evaluate the effectiveness of knowledge  management, communication, and awareness-raising activities, and provide  recommendations for continuous improvement.

2.2 Provide recommendations for facilitating internal communication among national  project teams and project partners through online/mobile platforms. 

2.3 Design and conduct training sessions and workshops for project stakeholders on  knowledge management tools and techniques, ensuring they are equipped to  contribute effectively to the project. 

2.4 Establish mechanisms for regular knowledge sharing and collaboration among project  stakeholders, including online forums, newsletters, and webinars 

Deliverables:  

  1. Knowledge Management, Communication, and Awareness-Raising Concept  Document/Report: A comprehensive document outlining the finalized knowledge  management, communication, and awareness-raising strategy, including the draft  prototypes of the subregional and national online platforms and products, and a detailed  action plan for implementation. 
  2. Stakeholder Interview Report: A detailed report summarizing the findings from  interviews with key project partners and stakeholders, including insights on Central Asia’s  cryosphere knowledge management needs and recommendations for moving forward. 
  3. Draft Concept Note for Subregional Workshop Session: A well-structured concept  note for the dedicated session on knowledge management, communication, and  awareness-raising, prepared for the 2nd Subregional Workshop on DA Development  scheduled for November 3-4, 2024. 
  4. Training Materials and Workshop Report: Developed training materials and a report  summarizing the outcomes of any capacity-building sessions conducted for project  stakeholders on knowledge management tools and techniques. 
  5. Monitoring and Evaluation Framework: A framework that includes indicators and tools  for assessing the effectiveness of the knowledge management, communication, and  awareness-raising activities, prototypes and concepts of the online knowledge,  communication and awareness raising platforms and products along with  recommendations for ongoing improvements. 

REQUIRED QUALIFICATIONS 

EDUCATION 

Master’s degree in media, communications, environmental sciences, or related social  studies. 

WORK EXPERIENCE 

Around five years of experience in Knowledge Management, Communications and  awareness raising mainly based on online means and platforms. 

Experience in planning and managing multiple aspects of communications and knowledge  management within complex projects, including effective coordination with stakeholders. Proven experience in developing and implementing knowledge management strategies,  especially in international development or environmental projects. Familiarity with  managing knowledge systems at both regional and national levels is desirable.

Experience in supporting multi-country or regional projects, working with various national  teams, and understanding cross-country coordination dynamics. 

Expertise in designing and executing communication plans, including the dissemination of  project results, lessons learned, and case studies. 

Ability to provide strategic advice on knowledge management and communications,  particularly for project exit strategies, ensuring alignment with long-term goals and  sustainable outcomes. 

SKILLS/COMPETENCIES 

  • Demonstrated ability to support the development and implementation of knowledge  management strategies, including organizing and disseminating project information  effectively. 
  • Ability to develop clear and engaging training materials and resources tailored to different  learning styles and levels of expertise. 
  • Ability to analyze policy documents and make constructive policy suggestions.
  • Capacity building skills and flexibility depending on the public. 
  • Demonstration of commitment to the Project’s mission, vision and values.
  • Ability to work under pressure and stressful situations, and to meet tight deadlines. Proficient in drafting, presenting, and reporting skills. 
  • Culturally sensitive with friendly and effective communication skills, conducive to impactful  presentations, networking, and building trust necessary for task completion.
  • Ability to cultivate strong relationships with stakeholders, focusing on stakeholder impact  and results, and responding positively to feedback. 
  • Consensus oriented. 
  • Highly developed interpersonal, negotiation, and teamwork skills, with the ability to thrive  in a multicultural environment. 
  • Demonstrated excellence in communication and interpersonal skills. 
  • Excellent written and verbal communication skills in English. 

LANGUAGES 

Fluency in English (both oral and written) is mandatory, with strong written and  presentation skills. Proficiency in Russian is advantageous. 

DESIRABLE QUALIFICATIONS 

WORK EXPERIENCE 

Relevant experience in Central Asia would be an advantage. 

Previous experience in online and social media communication is advantageous. Experience working on communications and outreach related to sustainable development,  environmental, and/or water resources management issues is desired. 

Experience with UN and GEF projects is preferred. 

Experience with global or regional projects, particularly those funded by organizations like  the GEF and UNDP and familiarity with GEF branding requirements and UNDP writing  manuals, including publication quality assurance processes, is preferred.

 

Note to the applicants:  

Please send the following documents to apply: 

An up-to-date curriculum vitae. 

A statement indicating how the candidate’s qualifications and experience make him/her  suitable for the assignment. 

An indication of the approach the candidate would adopt to carry out the assignment,  including any inputs that may be required from UNESCO. 

The overall cost of the assignment should be expressed as an overall lump-sum. Any travel  and subsistence requirements should be indicated separately. 

 

The proposals and any supporting documents should be in English. The proposals should  be submitted by e-mail not later than 6 September 2024 to a.omarova@unesco.org. 

Should you be interested in this work assignment, please send us your written proposals  by indicated deadline. We would be also grateful for further sharing of this call with other  suitable candidates through your professional networks.

Access the Terms of Reference: https://bit.ly/4dxM3TA


POSITION TYPE

ORGANIZATION TYPE

EXPERIENCE-LEVEL

DEGREE REQUIRED

LANGUAGE REQUIRED

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