Local recruitment: Learning Design and Asset Management - 12 Month Internship

• 6020 2 St SE, Calgary, AB T2H 2L8, Canada
• Full-time

Company Description

CAWST is a Canadian charity and licensed engineering firm. We address the global need for safe drinking water and sanitation by building local knowledge and skills on household solutions people can implement themselves.

At the heart of everything we do is our belief that when people have their basic water and sanitation needs met, they have the opportunity to succeed. This is what drives our dedicated team to work with a global network of more than 1,500 clients and partners. Together, we have reached over 34 million people since our inception in 2001.

Collectively, we are making a difference at a scale beyond what any of us could do individually. But our job isn’t done yet and we need you to help us expand our reach.

Job Description

Do you dream of your work making a difference in the world? CAWST is an international development organization focusing on Sustainable Development Goal 6 – water and sanitation for all – and we’re looking for an organized, reliable, and passionate self-starter to support our learning and development team.

Join CAWST in a dynamic role where your passion and creativity drive the design, delivery, and evaluation of online, blended, and face-to-face learning materials. As a vital team member, you’ll actively develop, adapt and curate compelling capacity development resources. This position offers a diverse scope, allowing you to explore water, sanitation, hygiene, behaviour change, and instructional design subjects.

At CAWST, we need learning assets to be documented and easily and quickly accessible by our staff and clients. That means creating conditions for knowledge to flow between people and tools, identifying and capturing important information, and creating systems everyone can use with minimal time and effort to access and share.

Location: CAWST is based in Calgary, Alberta. 

• This position requires you to be located in Calgary. 
• Position Type: Full-time, Fixed-term Contract (12 months)
• Compensation: Hourly, CAD 20.00 per hour (40 hours per week)
• Start Date: April 29, 2024.
• Applicants must be available to work from our Calgary office for at least four days per week (Monday to Thursday), with the flexibility to work from home on Fridays. Some evening or weekend hours may be required for events in Calgary.
• Our office is conveniently located close to public transportation.

Responsibilities

Instructional design:

• Support the planning, design, and execution of multiple projects concurrently.
• Collaborate with subject matter experts to assess learner needs, establish learning objectives, curate content, and craft training strategies and materials that spark behaviour change.
• Execute all phases of documentation processes, including planning, research, writing, reviewing, editing and publishing across various formats. 
• Develop diverse learning aids, such as presentations, graphics, diagrams, videos and interactive e-learning.
• Explore and propose innovative learning tools and technologies for cutting-edge design solutions.
• Use TalentLMS, Articulate, communications platforms (such as WhatsApp), and other technologies and approaches to develop and manage engaging resources accessible to diverse internet connectivity levels.
• Adapt and tailor products to the cultural and educational contexts of a broad range of adult learners.
• Explore and experiment with leveraging AI tools in our work.
• Manage the instructional design of new resources and update and adapt existing resources.
• Create and set up automated communications that support our clients’ learning journeys.
• Provide support for institutional analytics and reporting by tracking new and updated resources, online courses, registration and completion rates, and evaluations.

Asset management:

• Organize, track and troubleshoot the catalogue of online resources (washresources.cawst.org), including identifying and incorporating missing translations, repairing broken hyperlinks and establishing version control. 
• Capture and catalogue metadata.
• Support in the organization and storage of design files and documentation.
• Leverage digital tools to enhance content management.
• Support the organization and maintenance of event creation and registration.
• Other tasks as required to support the management of learning assets.

We are looking for someone who is ready to dive in, learn, and get things done! We won’t ask you to be an expert in all of the above, but we will expect you to be curious and proactive, ask questions, seek clarification, and apply critical thinking to solve problems.

Qualifications

Education and Qualifications

• This position is open to all education levels and areas of study. Preference may be given to those with specialization or experience in instructional design, knowledge management, or education.
• Ability to conduct self-directed learning on learning management, digital asset management and design technology is key to success.
• Experience with the following tools is an asset:
  • Talent LMS
  • Articulate 360 (Rise and Storyline)
  • Canto
  • Canva
  • Microsoft D365 
• French or Spanish fluency is an asset but not a requirement.

Qualities we are looking for

• Passionate and committed to CAWST and our cause
• Relentless researcher, able to find and clearly communicate information, formulate options and recommendations
• Organized and motivated professional, driven to achieve goals, with superior time management and organizational skills
• Accountable team player, you take your commitments seriously and keep your team informed
• Detail-oriented, you take pride in making sure nothing gets missed
• Self-starter with demonstrated ability to take initiative and seek consultation

Additional Information

Benefits of working at CAWST:

• A meaningful role, making a difference every day for people living without basic water and sanitation
• A workplace culture where collaboration and innovation are fostered
• Rich on-the-job experiences and professional development opportunities
• Strong promotion of work-life balance and flexible work environment

When applying, please include:

• A cover letter that gives an overview of your experience as it applies to this role, and explains why you are excited about joining our team
• Your resume

CAWST values equitable opportunities, sustainable solutions, and collaborative and inclusive processes. CAWST recognizes and accepts differences in cultural, religious, and political processes and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.