Programme Coordinator (Quality Assurance, Monitoring and Evaluation) via DevNetJobsIndia

Job Description

Context

Jal Seva Charitable Foundation (JSCF) is registered in India as a not for profit company under Chapter 8 of the Companies Act, 2013. JSCF, is an associate member of WaterAid International and uses the brand name ‘WaterAid’ in India.

WaterAid India seeks to improve access to clean water, decent toilets and good hygiene for everyone, everywhere.

We started in 1986 because no non-profit like us existed. We are determined to make clean water, decent toilets and good hygiene normal for everyone, everywhere within a generation. Only by tackling these three essentials, in ways that last, can people change their lives for good.

WaterAid works with communities in rural and urban areas in India. Thanks to our amazing supporters, we have reached millions of people with these three essentials – clean water, decent toilets, and good hygiene – enabling communities to unlock their potential to break free from the cycle of poverty and to change lives for good.

We will not stop. Not until clean water, decent toilets and good hygiene are a normal part of everyday life for everyone, everywhere.

WaterAid India’s (WAI) country office is based in New Delhi with State Offices in Bhopal, Raipur, Bhubaneswar, Bengaluru, Hyderabad, Patna and Lucknow. We currently work in 11+ states across the country.

WAI’s programme focus in the next five years is on ensuring that communities – especially vulnerable and low-income families – have assured access to safe drinking water at the household level; safely managed sanitation and institutions such as anganwadis, schools and health care facilities have both adequate and appropriate WASH infrastructure. We seek to do this through demonstration and the provision of technical and knowledge support to governments at all levels who can facilitate this adoption on scale.

Overview:

The Programme Monitoring, Evaluation and Learning (PMEL) unit in WAI provides assurance with regard to the quality of outputs and outcomes and is the custodian of the institutional memory of WAI. The PMEL team supports the collection, management, maintenance, usage, monitoring and evaluation of all programme level data and information. PMEL comprises of three verticals:

• Programme Management Information Systems (PMIS)
• Reporting, Documentation and Learning (RDL)
• Quality Assurance, Monitoring and Evaluation (QME)

This position is for the QME vertical. This vertical is responsible for in-house assessment of programmatic interventions to help WAI programme teams deliver high quality programmes on time and within cost.

Broad expectations:

Reporting to the Head of Programme Monitoring, Evaluation and Learning (PMEL), the Programme Coordinator will provide key support to all operational delivery teams to strengthen processes, help ensure that programme standards and protocols are followed and to build staff capacities.

Roles and responsibilities:

• Responsible for comprehensive monitoring of programmes

1. Preparation of annual monitoring plan jointly with the finance assurance team.
2. Undertake monitoring visits as per plan and submit reports as per Standard Operating Procedure. Flag key issues and recommendations after discussions with programme teams
3. Track the Programme Monitoring Visit (PMV) observations through proper follow up with state team and share the status reports on periodic basis.

• Support internal and external audits and programme evaluation

1. Desk review of all the programmes including the programme related data, budget etc.
2. Support in audits – internal, external and statutory

• Ensure adherence to Quality Programme Standards

1.  Support in adoption of standards and guidelines.
2. Support the localization or development of standards, guidelines etc., if required.
3. Review the existing WASH indicators and process of measurement of outcomes and support in simplification and standardization
4. Build capacities of programme teams on WAI guidelines and standards.

• Support in annual programmeme planning and plan review process

1. Support in annual planning exercise during beginning of the year
2. Review and consolidate the plan and budget sheets of various programmatic states and at the national level.

• Lead post implementation monitoring surveys (PIMS)
• Annual inventory update of all hardware as desired by the line manager
• Support in endline, baseline or in conducting any assessment or research
• Common Work, shared with other members of PMEL team

1. Maintain knowledge repository of all internal document, external documents, reports and datasets
2. Capacity building of project teams and WAI staff (online/offline) on organization standards andprotocols etc.
3. Provide ad- hoc support as and when required

• Support any other function as assigned by the Head – PMEL.

Eligibilities and Qualifications:

a) Qualification/Experience:

• Post-Graduation (or equivalent) qualification in any field.
• 7-10 years of work experience in the development sector with experience in progamme implementation or planning.
• WASH sector experience is essential.

b) Skills, Aptitude and Attitude:

• Excellent communication and presentation skills in English – both written and verbal.
• Fluency in one or more Indian languages especially in Hindi, Bengali, Kannada, Telugu and Odia will be preferred.
• Ability to travel to remote locations independently.
• Proven ability to produce high quality M&E reports.
• Ability to analyze information and data gaps as reported by field level programme teams.
• Participatory assessment skills
• Ability to work empathetically with highly skilled programme teams located remotely.
• Ability to work under limited guidance and with competing deadlines.

WAI, is an Equal Opportunity Employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Women and the differently abled are encouraged to apply.

Please find below the Email id to address the application: waindiahr@wateraid.org