Indonesia nationals: WASH Officer

United Nations Volunteers (UNV)

Jakarta, Indonesia 🇮🇩


Description of assignment title: WASH Officer

Assignment country: Indonesia

Expected start date: 15/10/2023

Sustainable Development Goal: 6. Clean water and sanitation

Volunteer category: National UN Volunteer Specialist

Host entity: UNICEF Indonesia

Type: Onsite

Duration: 12 months (with possibility of extension)

Number of assignments: 1

Duty stations: Jakarta


Mission and objectives
UNICEF works to help the children of Indonesia reach their full potential. We assist our partners to monitor and measure progress against these rights via the child-focused Sustainable Development Goals, with an emphasis on the most vulnerable children. Our programme interventions are rights-based, cut across different sectors, respond to the specific needs of girls and boys and address the vulnerabilities and strengths of children in their first and second decades of life.

UNICEF has a strong on-the-ground presence in Indonesia, with seven regional and sub-regional offices. These are primarily in areas with the greatest disparities and service gaps. They complement our high-level policy and programme advice with practical support for planning, financing and service delivery, especially to advocate for quality, equity and sustainability.

Indonesia has the world’s fourth largest child population. UNICEF’s presence in the country means we have the potential to impact more than 80 million children. We take this responsibility seriously and are committed to ensuring that children and adolescents – the building blocks of Indonesia’s future – have an equal chance in life.

The UNICEF WASH program in Indonesia plays a pivotal role in accelerating the Government’s Water, Sanitation, and Hygiene (WASH) initiative. The program focuses on facilitating access to safe and clean water and sanitation facilities in households, schools, and health centers. This collaboration is designed to aid the Government in achieving its objectives and aligning with the Sustainable Development Goals (SDGs), with a specific emphasis on universal WASH access.

Acknowledging the substantial contributions of diverse stakeholders, especially the private sector, in achieving the 2030 SDGs, the WASH challenge offers an avenue to effectively engage the private sector. By harnessing the WASH challenge, efforts can be directed toward enhancing private sector participation. This strategic approach aims to bolster the Indonesian Government’s efforts to make impactful strides towards the 2030 Sustainable Development Goals agenda.

Task description

As a UNV WASH Officer within UNICEF, operating under the guidance of the Chief-WASH/ WASH Specialist, the role involves collaborating with experts to enhance universal access to Water, Sanitation, and Hygiene (WASH) through the following key responsibilities:

WASH4Work Initiative: Support the WASH Specialist in driving the WASH4Work initiative by engaging with a wide range of private sector entities and stakeholders aligned with UNICEF internal due diligence policies and in line with national goals and priorities. Support to the projects geared towards private sector involvement, including those addressing Climate, Water Scarcity, and PPP-STBM (Private sector participation in Sanitasi Total Berbasis Masyarakat). Assist in creating work plans, facilitating discussions, and tracking outcomes during coordination meetings to ensure effective private sector engagement.

Networks and Partnerships: Support in establishing connections with businesses to build networks and partnerships towards tapping opportunities to influence their CSR agenda and ESG objectives. Engage with ministries to enhance water management strategies. Contribute to supporting the preparations of the World Water Forum 2024.

Market Shaping: Provide insights from the UNICEF supported safe sanitation and hand hygiene market assessments to galvanize private sector engagement in shaping market strategies, market entry and development of affordable and innovative solutions to remote/unserved areas.

Business community resilience: Using WASH4Work as an entry point find opportunities to engage businesses on community resilience programs and help develop a suite of potential community resilience projects businesses could support.

Communication and Awareness: Support to disseminate the Hand Hygiene Roadmap at the provincial level. Raise awareness during significant events such as Global Handwashing Day and World Toilet Day. Promote initiatives related to Menstrual Hygiene Management and other pertinent activities.

Evidence-Driven Advocacy: Support in advocating for private sector participation in WASH using evidence-based strategies. Support in the review, draft, and compile UNICEF WASH initiatives, incorporating studies and best practices regarding private sector involvement. Collaborate with WASH field officers to create compelling human-interest stories and impactful awareness campaigns.

Additional Duties: Undertake any other tasks as assigned by the supervisor that are related to the role’s responsibilities.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

  • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day).
  • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.
  • Provide annual and end of assignment self-reports on UN Volunteer actions, results, and opportunities.
  • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.
  • Assist with the UNV Buddy Programme for newly arrived UN Volunteers.
  • Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Eligibility criteria

Age: 27 – 80

Nationality: Candidate must be a national or legal resident of the country of assignment.


Required experience
7 years of experience in • At least seven years of professional work experience in international development or private sector and national government and some exposure to field work experience.
*University degree in one of the disciplines relevant to the following areas: Public Health, Marketing, Business development, environment sanitation or a field relevant to WASH related development assistance. Master or higher qualification is preferable

  • Knowledge and experience in the following areas will be preferred: Hygiene Promotion, Business Management, multistakeholder partnership building, Private Sector and Corporate Social Responsibility (CSR).
  • Excellent interpersonal skills with strong workshop facilitation and presentation skills and ability to work with all partners to act as an effective catalyst.
  • Strong data analysis and IT skills; familiarity with online facilitation tools
  • Excellent oral and written English and Bahasa is essential

Area(s) of expertise: Development programmes

Driving license: .

Languages: English, Level: Fluent, Desirable

Required education level
Bachelor degree or equivalent in Public Health, Marketing, Business development, environment sanitation or a field relevant to WASH related development assistance.

Competencies and values

  • Professionalism: demonstrated understanding of operations relevant to UNICEF; technical capabilities or knowledge relevant or transferrable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented;
  • Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority.
  • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;
  • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
  • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;
  • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;
  • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary.
  • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance, and commitment towards UNICEF’s mission and vision, as well as to the UN Core Values.

Other information

Living conditions and remarks
Indonesia is the fourth largest population in the world, with over 266 million people dispersed across 3000+ inhabited islands. Jakarta is the capital and largest city of Indonesia, located on the northwest of the island of Java.

The security level is Low (classified as ‘A’ duty station) in most of the provinces in Indonesia. Crime in Indonesia is relatively low compared to many other countries in the region. However. Criminal activity is mostly of an opportunist nature, including petty street theft, confidence tricksters, theft of mobile phones.

Different types of long-term accommodation are available in across the provinces: standalone houses, or houses in gated compounds, apartment. These could be furnished and/or fully serviced, or unfurnished. Advertisements of rental opportunities are available through the Indonesia country office and list of available real estate brokers will be provided for housing assistance. Local newspapers and word of mouth are the main sources of information.

There are a couple of International Schools (but not in all provinces including West Papua) and several private schools available, but the quality is low compare to Jakarta Schools. Foreigners community in the provinces is mostly coming from professional workers who work in foreign companies, international or multinational organisations and consulates/embassies.

Work opportunities for spouses/partners are limited. However, if hired by any organisation, a work permit must be applied for through the same hiring organisation.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. National UN Volunteers are part of the malicious insurance plan.

Inclusivity statement
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Reasonable accommodation
UNICEF offers reasonable accommodation for UN Volunteers with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the recruitment process and afterwards in your assignment.

Note on Covid-19 vaccination requirements
In addition to duty station-specific vaccine requirements, appointments are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the appointment. It does not apply to UN Volunteers who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their contracts.






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