Local recruitment: LTE Water Regulation Intake Specialist and Permit Specialist (Madison)

Wisconsin Department of Natural Resources

Madison, WI, USA 🇺🇸

Job ID: 11702

Location: Dane County; Madison

Agency: Natural Resources

Full/Part Time: Full-Time

Regular/Temporary: Temporary

Introduction

We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations, DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities.

The Wisconsin DNR is hiring a dual LTE (Limited Term Employee) – Water Regulation Intake Specialist and Permit Specialist located at our central office in Madison, Wisconsin.

This dual LTE appointment is comprised of two 20-hour positions for an expected work schedule of 40 hours per week. The intention is to hire one candidate on both positions. See below for more information on the positions.

Position Summary

Water Regulation and Zoning Intake Specialist

This position will serve a key role in implementing the State’s wetland and waterway regulations through frequent communications addressing general inquiries regarding state rules and regulations, and through tracking concerns related to potential violations of state wetland and waterway laws. This position will be customer service based and will require frequent communication with the general public in the form of providing information and answering questions.

50% A1. Supporting Call Intake Services
A2. Serve as initial contact for customers that have questions about state wetland and waterway regulations by
responding to phone and email inquiries from the general public.
A3. Advise the general public on whether state permit approvals are needed to complete certain activities.
A4. Direct the general public to appropriate staff and relevant resources.

50% B1. Supporting Compliance Intake Service
B2 Tracking, prioritizing, and following up on complaints reported via compliant in-take associated with violations of
state waterway and wetland laws.
B3. Collecting information related to reported violations.

Water Regulation and Zoning Permit Specialist

This position will serve a key role in implementing the State’s wetland and waterway regulations through processing waterway and wetland permit applications, wetland identification service requests, assured wetland delineation requests, dam permits and other duties as assigned.  This position will be customer service based, and will require frequent communication with permit applicants regarding permit submittal requirements and troubleshooting of permit submittal issues.   

40%    A1. Review wetland and waterway related permit application information to ensure compliance with applicable statutes and codes. Using a variety of technical tools and resources, evaluate whether an application includes sufficient information to determine whether the project meets legal requirements (e.g. project summary, site photos including sensitive resources such as archeological and historical information, plant and animal species, etc.). Communicate with applicants, as well as return applications 
and/or send incompleteness letters where required application information is not adequate or provided.

20%    A2. Process permit application fees according to Standard Operating Procedures, including remittance, refunds, and error resolution. Maintain knowledge of all financial reporting and cash handling procedures and policies.

20%    A3. Assist customers to understand the need and requirements to complete the permit application process for wetland, waterway, and other water
related permit activities. Provide explanation of the permit process and timelines for the submittal process.

20%   A4. Maintain permit related program data in an Oracle database by making updates, changes, or corrections to existing data for use in regulatory decision making regarding permit approval.

A5. Assist prospective applicants in using the DNR online Water ePermitting System (external collaborative SharePoint site) in completing application forms. Provide explanation of the process and timelines. Explain technical information needed to demonstrate that an application meets legal requirements. 

Salary Information

These positions pay $19.46 per hour and are in pay schedule and range 15-04. For current and eligible former State employees, compensation will be set in accordance with the State Compensation Plan. 

Job Details

This is a Limited Term Employment (LTE) position. LTE positions do not automatically lead to permanent state employment or enjoy the same benefits as permanent employees; however, these positions do offer valuable work experience and an opportunity to learn more about career opportunities with the Department of Natural Resources and the State of Wisconsin.  

LTE employees are limited to working 1039 hours per position within a twelve-month period.

In order to be considered for this position, you must be a resident of the State of Wisconsin.

The Department of Natural Resources conducts criminal background checks on final applicants before they can be offered a position.  Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Applicants must be legally authorized to work in the United States at the time of hire. The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility I-9 form upon hire.

The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Qualifications

Required Qualifications:

  • Experience with data management, such as data entry, querying, generating reports, etc.
  • Experience with computer programs, such as Microsoft Office Suite (e.g., Excel, Word, Outlook) or similar.
  • Experience performing administrative tasks (e.g. answering phones, writing letters or reports, managing and maintaining records, ordering and shipping supplies, etc.)
  • Experience assisting customers and/or stakeholders with questions by utilizing a variety of communication methods (phone, email, fax, in person, etc.)

How To Apply

Click the “Apply for Job” button and follow the directions. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.

Please note that the Wiscjobs system will time you out after 30 minutes of activity, so be sure to save your work often to avoid having to re-start the application process.

For any position-related questions, please feel free to contact Thomas.Nedland@wisconsin.gov.

For technical questions and troubleshooting related to the Wisc.Jobs site, please visit Commonly Asked Questions.

Your resume and letter of qualifications are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here.

Deadline to Apply

Applications must be received by 11:59pm, Central Time, on September 27th, 2023 in order to be considered.


POSITION TYPE

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EXPERIENCE-LEVEL

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