Senior WASH Project Officer (PHE)


Zaatari Village, Jordan 🇯🇴

Mafraq, Jordan 🇯🇴

  • Location: Jordan – Za’atari
  • Hours: 40 hours per week
  • Salary: JOD 20,588 – 28,063
  • Region: MENA
  • Job Family: Programme
  • Division: International
  • Grade: National D1
  • Job Type: Fixed Term
  • Closing Date: 16 March 2023

Oxfam is a global movement of people working together to end the injustice of poverty.


DIVISION:                        Program    

TEAM:                              Climate Justice (Wash department)

LOCATION:                     Zaatari, Mafraq    

CONTRACT TYPE:          Fixed term

GRADE:                           D1        

JOB FAMILY:                  Programme

SALARY: FTE                  HOURS: 40

FLEXIBLE WORKING: We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

DIVISION PURPOSE: To reduce public health risks and contribute to a life with dignity for Syrian refugees in Jordan through the engineering aspects of water, sanitation, hygiene and solid waste management at Za’atari Refugee Camp.

JOB PURPOSE: To work in a team of innovative Public Health Engineers (PHE’s), ensuring that all contracted works are completed to the agreed specifications and within the agreed project timeframes. Ensure maintenance of infrastructure for the duration of the contract. Participate in further assessments as required and contribute to emergency water, sanitation and hygiene facilities, work on innovative ideas and new proposals.   

POST HOLDER REPORTS TO                 Solid Waste project manager
JOBS REPORTING TO THIS POST          1 Project officer 
BUDGET RESPONSIBILITY                      When delegated up to 1000 GBP



  • To lead on engineering aspects of Oxfam’s work in Za’atari camp on Water, Sanitation and Hygiene (WASH) and Solid Waste Management (SWM).
  • To lead the implementation of grey water systems inside Zaatari camp and Al-Mafraq.
  • To lead on the implementation of innovative pilot projects documenting the lessons learnt.
  • To assess and responds to emergency needs taking the broader perspective of Public Health into account.
  • Work closely with the Community Engagement team and Solid Waste Management team.
  • Train community volunteers in technical aspects of WASH (for example instillation of water saving devices and construction of grey water recycling systems)
  • Support the construction of the hydroponic systems.
  • Identify and supervise technical resources and tools needed to complete the assigned scope of work. Review work done, quality, and ensure the project stays within assigned schedule and cost targets.
  • Liaise with skilled workers & small enterprises and their selected suppliers, ensuring all items are designed, manufactured, assembled and commissioned in line with agreed project specifications and fit for purpose.
  • Produce monthly technical reviews of damages, losses and repairs report.
  • Create and constantly review work plans and progress against targets, estimating works completion dates and identifying project critical pathways.
  • Responsible for keeping a log of all ‘lessons learnt” during the project
  • Budget responsibility when required.
  • Any other task given to the staff by manager


  • The work will include management and administrative duties and co-ordination with other members of the project and with staff of other organisations
  • Ensure that all programmes take gender issues fully into account. This includes the introduction of mechanisms to enable women to participate in decision making around public health engineering issues (for example training of women on water filter installation).
  • Ensure that women, girls and people with disabilities are included in PHE work


  • Identify, train, deploy and assess community workers required to deliver activities such as household technical assessment, pipe repair & rehabilitation works monitoring.
  • With the support of the procurement team, identify, select and manage skilled workers and small enterprises.
  • Report regularly, verbally and in writing to the Public Health Engineering Team Leader and to represent Oxfam to other NGO’s, agencies and Government authorities where requested.
  • Ensure that health and safety monitoring is incorporated into all daily site supervision activities.
  • Develop and maintain a good relationship with WASH stakeholders in Za’atari Camp.
  • May be asked to perform the role of Project Manager in their absence


  • Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of gender justice and women’s rights (click here).
  • Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.

Most importantly, every individual at Oxfam GB needs to be able to:

  • Live our values of INCLUSION, ACCOUNTABILITY and EMPOWERMENT (read more about these here).
  • Ensure you commit to our ORGANISATIONAL ATTRIBUTES (including adhering to the Code of Conduct):
  1. Be committed to our feminist principles, and to applying them in your day-to-day behaviour and your work. Be ready to keep learning, with accountability to those who experience oppression as a result of their identities, such as their gender, race/ethnicity, disability or class.
  2. Be committed to undertaking Oxfam’s safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam are as safe as possible.

Experience, Knowledge & Competencies


For this role, you will need to model Oxfam’s feminist leadership approach so we have selected the most relevant feminist leadership practices which we will use for assessment purposes (which you can read more about here):


  • BA degree from a university in Engineering (Civil engineering, environmental engineering) or equivalent experience.


  • At least 4 years of practical experience.
  • At least 2 years in Water, Sanitation and Hygiene projects in an NGO or the humanitarian sector.
  • Experience in managing a budget and contributing to project proposal budgets
  • Experience in managing a team
  • Excellent working level of written and spoken English.
  • Working level of spoken Arabic.
  • Reporting skills
  • Proven experience in project designs and BOQs preparations.
  • Experience in working and using AutoCAD

Key Attributes:

  • At ease working with Syrian refugee communities and being based in Za’atari Refugee camp.
  • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
  • Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.
  • Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.
  • Previous experience in cash for work programs.

Organisational Values:

  • Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.
  • Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.
  • Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.

At interview, shortlisted candidates will also be assessed on our values and organisational attributes, as outlined above.



  • Post-graduate degree from a recognised university in Engineering or another subject related to the role.


  • Experience in community engagement and behaviour change
  • Experience in grey water systems.
  • Experience in writing Concept Notes for project proposals
  • Previous camp experience

Safer recruitment: All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). You can find out what this means here.


We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a partially home-based role or job share.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply 

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

  • We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
  • We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
  • We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.







IHE Delft MSc in Water and Sustainable Development