See job eligibility requirements: Graduate Development Programme 2023 (Policy)

Ofwat (Water Services Regulation Authority)

Birmingham, UK 🇬🇧

London, UK 🇬🇧

Reference number



£29,000 – £29,000

Job grade

Executive Officer


Contract type

Fixed Term

Length of employment

2 years

Type of role


Working pattern


Number of jobs available



Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working

About the job

Job summary

Join us as an Ofwat graduate and step into a world where you are empowered and encouraged to help us solve problems in the water industry from the very start. Our graduate programme offers a truly versatile role, great insights into how a regulator works and excellent training, enabling you to create a solid foundation for your career.

With the opportunity to support work in a range of areas, you’ll develop a broad skillset including analytical, communication, drafting, presentation, policy development and stakeholder engagement skills. Your work will be varied, and include drawing insight from data and information, developing policy ideas and proposals, providing advice to help make decisions, and engaging with a wide range of internal and external stakeholders. The work we do is complex and has direct implications for customers and the environment. You’ll be given the opportunity to demonstrate your potential from the outset and your passion for policy will see you relish the opportunity!

As part of the programme, you will have the opportunity to work on PR24, our price review for 2024. PR24 will set price controls for water and sewerage companies for 2025 to 2030 to drive up performance, incentivise companies to improve customer service and to deliver benefits to the environment and wider society. 

We offer rotational and static opportunities, which both provide the same learning, development and support.

Job description

Ofwat (the Water Services Regulation Authority) is the economic regulator of the water and wastewater sectors in England and Wales.  Safe, reliable and sustainable water and wastewater services are essential for our day-to-day lives, our wellbeing, and our natural world.  

Our vision is to improve life through water. We plan to deliver this through 

  • ensuring that the sector delivers everyday excellence in providing water and wastewater services to customers, responding to their changing demand 
  • ensuring that companies take long-term stewardship of the environment, their assets, and their customer relations 
  • ensuring that the industry adds value, whether through value for money for customers or adding to the quality of life or the state of the environment  

Our strategy, Time to act, together, focuses on bringing our vision to life. 

Our dynamic and packed 2-year programme will enable you to use the tools developed in your degree to help us solve problems in the water industry. Our graduate programme will offer a truly versatile role, a huge amount of insight into how a regulator works with excellent training enabling you to create a solid foundation for your career.  

We are forward-thinking, creative, innovative and ambitious. We constantly push the boundaries and embrace new ways of working. We actively encourage autonomy, collaboration and innovation and there’s a real adult culture fostered by trust, flexibility and respect. As a learning organisation we actively embrace new ways of working and provide the freedom to our people to work smarter achieving a work life balance.

Person specification


  • You will have (or be on target to achieve) at least a 2:2 degree in a numerical, analytical, research, environmental or business-related discipline, such as (but not limited to) economics, politics, business management, law, accounting and finance, history, environmental engineering or geography. As this is a graduate programme, you must have graduated already, or be due to graduate in 2023, and have no more than three years’ work experience following your graduation.

Skills, experience and knowledge

  • An understanding of economic policy and how it is used by regulators
  • An interest in qualitative analysis and values

Attributes and behaviours

Throughout the selection process, we will be looking for evidence of our SAILOR values. We will also assess you on the following attributes and behaviours that are essential for success on the programme. These are defined more fully in our Framework for Success.

Committed Learner – “I’m flexible, curious and adaptable, committed to my own growth and development.”

Makes Relationships Count – “I contribute to a supportive team environment, showing empathy and building effective relationships to achieve progress.”

Creates clarity – “I’m adept at communicating clearly, simplifying complexity, considering the needs of my audience, and tailoring my written and verbal communications to meet their needs.”

Adaptable thinker – “I identify problems and seek out information to find solutions.  I do this in a way that considers the needs of others, and I’m flexible to adapt my approach as parameters or goals change.”

Delivers outcomes – “I achieve my objectives in a timely manner, keeping people updated, and taking accountability and responsibility for outputs and outcomes.  I link my work to the bigger picture and ask for clarification when it’s needed, striving always to improve my delivery to customers (whether internal or external).”


As a Graduate Associate on our programme, you’ll be employed on a 2-year fixed term contract with a starting salary of £29,000.  You’ll be entitled to take 25 days holiday plus 10 ½ bank holiday and privilege leave days each year. In addition, you will receive an excellent benefits package which includes exclusive discounts on a range of good and services (retail, theatre, gym membership etc), professional development opportunities, health and wellbeing initiatives and an excellent civil service pension. 

We have offices in Birmingham and London (you’ll be able to express a preference for which you’d prefer) and employees have the opportunity for hybrid working so you will have the chance to work both at home and in the office. Ofwat is an inclusive employer and agile working is an important part of our culture with all the IT/infrastructure (including a Surface Pro and iPhone) to enable you to work efficiently where and when needed. We know that agile working empowers you to manage your own time, fostering a healthy work-life balance and boosting health and wellbeing while maintaining productivity.

Here at Ofwat we believe that spending regular time together in person is important to support collaboration and development, build and sustain relationships with others and support the delivery of Ofwat’s business outcomes. It also can provide additional opportunities for development, gaining colleague support, face-to-face interaction, connection and networking. We’ve made space provision for an average of two days in the office spread across the week for all colleagues, though many of our graduates choose to spend more time collaborating in the office together. Each of our teams have developed a Team Charter which agrees how they will work in a hybrid environment.  You will agree the balance of home/office-based working that works best for you and your team with your People Leader.

Things you need to know

Selection process details

Sound good? We’re looking to appoint this year with an assessment centre to take place w/c 27 March/3 April and a start date in September 2023. The closing date for applications is 23.55 on Sunday 12 March 2023 so don’t miss out!  

The selection process includes;

  • A candidate application form, assessing the qualification, skills, experience and knowledge requirements as outlined above. The application form also assesses some of our attributes and behaviours outlined in the table below.
  • Video interview assessing SAILOR values and the attributes and behaviours set out in the table below.
  • Successful candidates will then be invited to a virtual assessment centre, weeks commencing 27 March 20223 and 03 April 2023. The virtual assessment centre will assess all of the requirements for the role.

The assessment centre includes;

  • A written exercise
  • A group exercise
  • An interview, which includes a short candidate presentation (topic to be shared in advance)

To see further detail on which of the criteria will be assessed at which stage, please refer to the attached candidate information pack.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name
  • Email
  • Telephone :0121 713 6951

Recruitment team :

  • Email

Further information

For full details of the complaints process, please refer to the attached candidate information pack.


Graduate Development Programme 2023 – Regulatory Policy Opens in new window(pdf, 648kB)





IHE Delft MSc in Water and Sustainable Development