Local recruitment: Water Resources Officer (Thames)

Environment Agency

Farnham, UK 🇬🇧

Reading, UK 🇬🇧

Wallingford, UK 🇬🇧

Number of jobs available: 2
Region: South East
City/Town: Farnham , Reading , Wallingford
Building/Site: Various
Grade: Staff Grade 4
Post Type: Permanent
Working Pattern: Full Time, Part Time
Role Type: Operational Delivery
Salary Minimum: £29,706

Job description

Water is essential for drinking, washing, recreation, industry and health. Our environment and economy depend on this precious resource.

The pressure on water resources from climate change and population growth means that managing water abstractions has never been more important.

We’re looking for an enthusiastic and motivated individual with good communication, and information management skills to support our role in managing Water Resources in Thames.

Supported by our Water Resource Specialist, you will help to protect and improve the quantity of water available for wildlife, people and future generations. You will do this by supporting workloads such as:

-Advising on water resource licence applications
-responding to requests for data and information
-supporting the Water Industry National Environment Programme (WINEP)
-contributing to drought planning and response
-supporting the technical requirements of the Water Framework Directive
-providing technical administrative support to other team members

Depending on your skills, interests, and team priorities, you may also can contribute to a wide variety of activities carried out within our team. Such as:

-water quality planning;
-river basin planning;
-catchment planning;
-managing and analysing data and evidence to inform business plans;

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents, or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

The team

Integrated Environment Planning (IEP) is predominantly a water planning team with specialists in water resources, water quality and river basin planning.

Working with area operational teams, national policy makers and other stakeholders such as water companies, we produce the environmental plans that drive Thames area priorities.

Our diverse and friendly team of advisors are at the heart of environmental decision making, facilitating integrated actions to solve complex problems.

Experience/skills required

Good organisational skills/discipline and the ability to plan, track, deliver and evaluate work.

Experience of translating guidance and instructions into local delivery.

Able to work under own initiative and as part of a larger, cross-functional/multidisciplinary team

Able to support working groups and organise/facilitate effective meetings.

Good research/analysis skills, supporting an ability to make proportionate, evidence-based inferences/proposals from information.

Experience of gathering, maintaining and quality-assuring data/information.

Sensitive to the needs of the internal and external customers and able to deliver outcomes through these.

Ability to convey information to technical and non-technical audiences alike.

Knowledge and experience in one or more of these subject areas would be highly desirable: hydrology, water resource management, Geographical Information Systems;

Contact and additional information

The Environment Agency are fully committed to having an inclusive workforce which reflects the communities we serve. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME), disabled, female and LGBT+ candidates, so that our team really does represent and understand the communities we work with. Our flexible working practices support a healthy work/life balance and offer numerous choices to help accommodate the demands that various personal commitments may present. Training and learning opportunities are available for those wanting to progress their career.

These are permanent posts working from either the Wallingford, Reading or the Oxford Osney Office and home working.

Please contact Sarah Dix by email: sarah.dix@environment-agency.gov.uk (Mon-Fri). Interviews for this role will take place by MS Teams or face-to-face, your personal preference.

Job description attachment 1  

Job Profile – 25241.docx – 58KB 
Converted File Job Profile – 25241.docx.pdf – 63KB 

Candidate pack  

Candidate Pack – 25241.docx – 1866KB 
Converted File Candidate Pack – 25241.docx.pdf – 512KB 

Closing Date:  06/03/2023, 23:55 hours

Level of security checks required:  Basic Check

Competence 1: Focuses on Customers and Partners
You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering this question.

Addresses the needs of internal and external customers, provides rapid and effective responses. 

Please tell us about a time when you had to deliver a difficult message to a customer.

  • What was the situation,
  • How did you tailor your communication
  • How did you ensure your customer understood and agreed with your message?

Competence 2: Communicates Effectively
You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering this question.


Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. 

In your current or previous role, describe how you collated and used data from multiple sources to report key information so that management decisions could be made.

  • How did you determine which information was most relevant?
  • How do you ensure that all data is accurate and up to date?
  • How do you manage large amounts of data?

Competence 3: Data and Information Management
You may find researching the STAR technique (Situation, Task, Action, Result) useful when answering this question.


Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

Describe a time when you have made an important work decision with incomplete information, or within a short timeframe.

  • What factors did you consider?
  • What problems did you encounter?
  • What was the outcome?

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.




IHE Delft MSc in Water and Sustainable Development