Field Support Team WASH Cluster Co-ordinator, Strategy, Preparedness and Transition


Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have proven practical experience in humanitarian responses in appropriate water
supplies, sanitation and hygiene promotion? 

Do you have experience working with the Global Wash Cluster and understand accountability mechanisms?

If the answer is yes, then we would like to hear from you.

The Role

The Field Support Team (FST) is a surge support mechanism for National Cluster Coordination Platforms (NCP) and non-cluster coordination mechanisms in locations with humanitarian WASH crises. The FST operates under the strategic aegis of the Global WASH Cluster (GWC) and to facilitate GWC member participation is implemented as a consortium, currently led by Action Contre la Faim (ACF), with membership from Oxfam, iMMAP and IMPACT. The purpose of the FST is to provide reliable and predictable support to NCP for effective and efficient coordination of the WASH response. The FST is composed of a surge team of cluster coordinators and information managers and an assessment specialist. Support is delivered through physical or virtual deployments, in which the FST staff are dedicated to an NCP for a given period, or via remote support that is delivered bilaterally to a specified NCP on a specified task or via a support service delivered to multiple NCP through online events, guidance, tools and capacity strengthening.

The FST postholder will provide surge support to National Cluster Platform (NCP) under the direction of Global WASH Cluster (GWC) and FST Manager through deployment and/or remote support. During a deployment the FST may assume a national or sub-national, leadership or supporting, role for the NCP, a specific Terms of Reference will be developed for each deployment including in-country line management. Key FST surge support responsibilities are in line with GWC guidance relating to the IASC Reference Modules (2015) for Cluster Coordination and the Humanitarian Program Cycle.

What will you doing as FST WASH Cluster Coordinator

The WASH Cluster Coordinator – Collective Outcomes, Emergency Preparedness and Transition position’s purpose is to provide surge support for NCPs as necessary and in line with NCP requests. In remote support the position will take a lead role for the FST in supporting Collective  Outcomes, Emergency Preparedness/Anticipatory Action and Transition planning, guidance and tools.

What we are looking for


  • Master degree, or relevant combination of qualifications and experience, in public health in emergencies, water, social sciences, institutional development, water or sanitation engineering or related field.

Working experience:

  • Minimum height years field management experience in WASH emergency humanitarian contexts.
  • Strong experience in coordination or occupied a wider leadership role.
  • Experience in developing transition strategies, exit strategies, expertise in phase out/handover of project to National stakeholders such as Government institutions etc. 
  • Experience in developing sustainable multi-stakeholders Emergency and Preparedness Response Plan, in humanitarian settings.
  • Experience of developing and implementing WASH strategies. 
  • A good understanding of the humanitarian policy environment including current knowledge of the latest WASH policies, research, international standards and developments in the field, Nexus, Transformative Agenda and Localization.
  • Proven ability to conceptualize, develop, plan monitor and evaluate programs, as well as to teach skills and build team capacity
  • Experience of applying humanitarian accountability standards and practices.

Knowledge and skills:

  • Proactive problem solving and operational decision making.
  • Highest-level technical, analytical, negotiation, communication and advocacy skills.
  • Strong skills in presentation and facilitation.
  • Personal and professional integrity.
  • Ability to encourage and contribute to a climate of team-working and collaboration in a multi-cultural environment.
  • Excellent training, coaching and mentoring skills.
  • Willingness to travel, resilience, stress tolerance and work under difficult conditions.


  • Fluently spoken and written English.
  • Fluently spoken and written French.
  • Good command of another language (especially Arabic, Spanish, Portuguese) – desirable

We offer

This role will give you an opportunity to make a difference in Humanitarian responses, act as a key contributor to the Gender team, work with a group of passionate people that are specialists in their different fields.  On this role, Oxfam offers a fair pay and competitive benefits package which include a Net GBP pay whereby Oxfam covers the tax obligation for the employee; an attractive pension package; 33 leave days; a 100% medical cover for all reimbursables and a 75% cover on optical and dental expenses.


HSPs are globally roving and work away from their home base continuously. Typically, they are deployed to a particular location from a few weeks up to six months’ duration per assignment. HSPs could expect to be deployed to country programmes up to nine months a year (pro-rata for part-time posts). Our current emergency programmes are in Africa, the Middle East and Asia.   

When not deployed (or on annual leave) HSPs may be assigned project / proactive work. It may be possible to undertake such work from home or an Oxfam office, depending on circumstances.


We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a partially home-based role or job share.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply  

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.  

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

  • We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
  • We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
  • We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.







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