Social & Behavior Change Specialist (Ethiopia Climate Resilient WASH Project)

Global Communities

Ethiopia 🇪🇹


Location: Ethiopia

Please Note: This position is contingent upon award and USAID approval with an anticipated start date of late 2022/early 2023. 

Global Communities works at the intersection of humanitarian assistance, sustainable development, and financial inclusion to save lives, advance equity, and secure strong futures. We support communities at the forefront of their own development in more than 35 countries, partnering with local leaders, governments, civil society, and the private sector to achieve a shared vision of a more just, prosperous, and equitable global community. We work with government, non-government, private sector, and community stakeholders to promote transparency, foster accountability, and access the channels they need to make their voices heard, promote change, and realize their full potential.  


Global Communities seeks a Social & Behavioral Change Specialist for the anticipated USAID Ethiopia Climate Resilient WASH Project (CR-WASH). This five-year $30-40M program will accelerate the expansion and sustainability of climate-resilient water services and the adoption of key hygiene and sanitation practices in targeted pastoralist areas in Somali, Oromia, SNNPR, and Afar. The Activity will work to fulfill this purpose through four complementary intermediate results: 1) Professionalize and expand climate-resilient water services; 2) Increase adoption of key hygiene behaviors, including MHH, and ending open defecation; 3) Improve gender power dynamics; and 4) Strengthen the enabling environment for climate-resilient water and sanitation services. 

The Social & Behavioral Change Specialist (SBC) Specialist will provide leadership, strategic direction, and guidance in planning, implementation and evaluation of SBC strategies implemented by the CR-WASH project. S/he will provide technical assistance and guidance in designing and developing tailored and effective interventions and innovative behavior change solutions using participatory, evidence-based, human-centered design approaches. S/he will provide support in integration of SBC strategies and interventions within and across the project and will strengthen the capacity of the project teams on SBC to achieve overall goals and objectives. S/he should be well-versed and adaptable to variety of recent technologies, including mobile based and digital solutions and methodologies, and use those to ensure development of high-quality products and uptake of innovative dissemination practices.


Key Responsibilities:

  • Provide technical and programmatic guidance and oversight to all the SBC activities undertaken and planned by the project
  • Develop evidence-based SBC strategies using a variety of state-of-the-art methodologies, including human centered design, behavioral sciences, and digital technologies across different thematic areas
  • Collaborate with the Senior Management Team of the project to ensure quality of SBC approaches and methodologies
  • Guide the performance of formative research to determine comprehensive SBC messages and channels
  • Develop related onboarding, training and implementation support materials and tools, as required for capacity development, sensitization, and skill-development of implementing partners
  • Support the project’s implementation team in formulating locally appropriate SBC strategies and operationalizing those strategies effectively
  • Map and review already available formative research, SBC materials, awareness messages, and other information on current practices and dialogue with the community to identify facilitating factors and barriers to desired practices
  • Provide support in tracking implementation of SBC activities, identifying gaps, and augmenting the strategies for increased reach, effectiveness, and enhancement of communication content
  • Support the documentation of experiences and lessons learnt from the project, including production of learning briefs, white papers, and general documentation
  • Represent the project’s SBC work to external stakeholders via knowledge management processes as appropriate
  • Supervise the SBC team of the project
  • Other duties, as assigned


  • Master’s degree in a relevant field such as communication, behavior change, or social sciences
  • Minimum 10 years of experience in development sector with at least 7 years of experience in designing, planning, and implementing evidence-based SBC approaches as part of relevant community/social mobilization programming
  • Demonstrated experience in applying a range of SBC theories in the WASH sector
  • Very strong understanding and experience of using Human Centered Design approach
  • Strong background in formative/social science research, particularly social determinants of behavior investigation such as Doer/Non-Doer Analysis, Barrier Analysis, Positive Deviance Inquiry, Trials of Improved Practices, etc. and ideally in the WASH sector
  • Strong background in advocacy, interpersonal communication skills development, group facilitation, and SBC materials/tools development
  • Experience in the utilization of state-of-the-art SBC approaches, including use of social media, ICT (information and communication technology), digital media etc
  • Understanding and familiarity of development communication challenges and solutions
  • Strong understanding and perspective on gender
  • Strong understanding of working with marginalized and vulnerable segments like pastoralists, rural poor populations, women, and populations living in hard-to-reach areas
  • Excellent interpersonal communication and presentation skills
  • Demonstrated ability and experience to efficiently manage a team of professionals and work in a team
  • Excellent analytical and problem-solving skills
  • Fluency in English (along with very strong writing ability) is essential
  • Familiarity with or working knowledge of local dialects prevalent in the project geographies of Somalin, SNNP and Afar regions
  • Demonstrated learning agility, pro-activeness, and openness to embrace new technologies at work
  • Willingness to travel as per requirement
  • Ability to work with multiple stakeholders and implementation partners

Application Requirements:

In addition to your CV/resume, we are requesting that all applicants submit a cover letter with their application.

Global Communities positively welcomes and seeks applications from all sections of society.  We are committed to a work environment that respects the dignity and worth of everyone and offers equal opportunity.  All qualified applicants will receive consideration for employment.





IHE Delft MSc in Water and Sustainable Development