STC - Support Hiring a Learning & Knowledge Management Specialist via LinkedIn

The World Bank

Washington, D.C., USA 🇺🇸

About the job

Application Closing Date: 2/8/2023

To Submit Your Application:

Interested candidates should send their CV and a letter of intent to

The subject line of the email should be “STC – Support Hiring a Learning & Knowledge Management Specialist”. Only successful candidates will be contacted.


Global environment and development challenges require an approach that helps reconcile production objectives with the need to conserve natural resources by better understanding trade-offs and complementarities across different interventions. Landscape approaches are recognized as a mechanism for achieving the Aichi targets of the UN Convention on Biological Diversity and are widely advocated in measures to achieve climate-smart landscapes that mitigate and adapt to climate change. Taking an integrated, watershed- or landscape-scale approach to targeting investments in infrastructure, agriculture, ecosystem conservation, and restoration, among other sectors, can help achieve balance amongst multiple goals over long time periods and to adapt to changing conditions.

The benefits of landscape approaches have been demonstrated in watershed management interventions. When planned and optimized at a basin level these investments can have several benefits such as regulating water flows, stabilizing soils, maintaining soil fertility, improving soil water holding capacity, regulating water quality in downstream rivers, mitigating shallow to medium depth landslides, reducing the risk of flooding, and sequestering carbon. There are also significant risks to not incorporating this larger perspective: a poorly constructed or sited road can negate the soil retention benefits from investments in forest and land restoration; poor grazing land management practices can increase sediment in the water and reduce the reservoir capacity of hydropower facilities, etc.

The Global Platform on Sustainability (GPS) in collaboration with PROGREEN began to address this need by delivering a tailored capacity building workshop in Zambia in FY22 covering natural capital assessment, ecosystem services modeling tools, and their use in policy making. The pilot training provided insights into challenges and barriers related to capacity that prevent countries from utilizing landscape assessments in their projects, investments, and planning processes.

Building on the lessons from the pilot, this consultancy would support the design and delivery of the full series Embedding Ecosystem Services in Policy Training Program, a planned activity under the Biodiversity, Ecosystem, and Landscape Assessment (BELA) Initiative, to deliver a capacity building event in FY23 to support country counterparts to move beyond the initial landscape and ecosystem assessment and translate biophysical analyses into financial and economic feasibility and trade off analyses to inform policy development.

There is, therefore, an important and timely need and opportunity to produce knowledge, tools, and to build capacity among technical staff and leaders in the World Bank, policy experts, and government counterparts, and to identify critical challenges and opportunities for integrated landscape-scale management to enhance the long-term sustainability and effectiveness of Bank investments in infrastructure, agriculture, environment and development and to enhance countries’ resilience to climate change. A Learning and Knowledge Specialist consultant (hereafter referred to as the STC) is required to support the implementation and evaluation of the Global Program for Sustainability Embedding Ecosystem Services in Policy Training Program (EESP Training Program) and contribute to the preparation of training materials for publication within the Open Learning Campus (OLC).

The STC will be responsible for supporting GPS staff and the EESP Training Program lead consultant in implementation of all aspects of a full schedule of upcoming learning programs, ranging from virtual, in-person and/or hybrid training sessions for one of the three countries engaged through the EESP Training Program in fiscal year 2023. The STC will also contribute to the stakeholder engagement, delivery and dissemination of knowledge products shared through the OLC.

Duties/ Accountabilities

  • Manages logistics related to learning programs, including support on registration, room set up, feedback forms, planning for online/hybrid engagement, and recording sessions, amongst other
  • Provides high quality, professional editing of materials to be used in learning programs (PPTs, handouts, agenda, etc.), ensuring for instance that PPT slides are not text heavy and are visually appealing
  • Drafts communications related to learning programs, including save the dates, confirmation messages, etc. that are visually appealing and to high quality grammatical and professional standards
  • Coordinates the scheduling, communications, and implementation of demand-based knowledge exchange activities for the Department and/or for internal and/or external clients
  • Ensures proceedings and final materials learning programs and knowledge exchange activities are catalogued centrally for future use in the OLC
  • Coordinate OLC clearance process for externally available content
  • Help implement marketing and outreach strategy for learning programs; targeting and engaging key audiences
  • Designs and delivers evaluation of training program and compiles learning program metrics to feed into a final lessons-learned report that will be prepared by GPS staff

Selection Criteria

Minimum Education/Experience:

  • Bachelor’s degree (Master’s preferred) and a minimum of 5 years of relevant experience in implementing learning programs and/or instructional design
  • Demonstrates excellence in implementing learning programs
  • Experience with hybrid learning environments
  • Comfort with and curiosity for the latest technologies related to learning programs
  • Strong client service orientation with an openness to feedback and new ideas
  • Superior attention to detail and follow up on tasks assigned
  • Excellent written and verbal communication skills
  • Demonstrated excellence in using SharePoint, Microsoft Office, Adobe PDF and other software packages
  • Demonstrated skills in basic graphic design
  • Experience with the World Bank processes and systems preferred
  • Demonstrated record as an innovative problem solver

The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.


Working closely with Country teams and technical expert consultants, the consultant will support the development of capacity-building events tailored to local needs through the following activities:

2.1 Preparation of training event and outreach to participants

The consultant will work closely with GPS staff, the training program lead consultant, and training facilitators to prepare for one event to take place before April 28th, 2022. This could include sending out reminders for the event, sharing resources for the event, tracking participation, coordinating press, etc.

2.2 Finalization of training materials for training event

The consultant will work closely with GPS staff, the training program lead consultant, and training facilitators to ensure that the training materials are uniformly designed and prepared prior to the training event date.

2.3 Design and delivery of event evaluation to be included in the final report of lessons learned

Before the training event, the consultant will develop an evaluation plan for the event. The plan will be approved by all involved parties to ensure that it tracks metrics that are valuable to all. Once the plan is agreed upon, the consultant will prepare the evaluation materials and support in their execution at the event. GPS staff will prepare a summary of the events and lessons learned will be brought into a stock-take report guiding both suppliers and users of the training materials on how to maximize the policy use and applications of ecosystem service modeling tools and approaches. The consultant will process the results of the evaluation for inclusion in this report.

2.4 Preparation of materials for publication

The STC will compile all materials, presentations and recordings from the three training events to prepare a library of customized training materials which can be posted online for internal and external use. This will be done in close collaboration with the training program lead consultant, workshop facilitators, and the OLC at the Bank. The STC will work with the OLC to determine what type of information and formatting is needed to prepare an OLC home site and upload individual training materials (i.e., recordings of delivered sessions, presentations, additional resources, etc.).

* 2.1, 2.2, and 2.4 will be done in close coordination with the ENB Knowledge Management team and the GPS Communications Lead to ensure alignment with the broader ENB Knowledge and Learning framework and GPS Branding standards.


Three deliverables are planned under this activity:

  1. Support logistics for one in-person training event (by April 28, 2022)
  2. Evaluation results compiled for inclusion in a brief report with lessons from training events, reflections on the application of these models, and how this can inform policy
  3. Initiate the OLC process for preparing a library of customized training materials, published through the OLC and on GPS and PROGREEN websites for external and internal dissemination, as appropriate





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