Ukraine nationals: Shelter/WASH Technical Officer

Norwegian Refugee Council (NRC)

Dnipro, Dnipropetrovsk Oblast, Ukraine 🇺🇦


All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

  1. Role and responsibilities

The Shelter/WaSH Technical Officer – specializes in technical support on essential services in urban and rural settings (construction, water supply, wastewater, energy systems) and he/she is responsible for assessing, planning, designing and supervising projects in those contexts.

The purpose of the Shelter/WaSH Technical Officer position is to ensure that repair and rehabilitation projects are implemented according to NRC standards and procedures and national regulations.

Generic responsibilities

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

  1. Ensure compliance with NRC policies, guidelines and standards.
  2. Ensure compliance with NRC Ukraine strategy, tools, handbooks, guidelines and standards.
  3. Ensure that all Shelter/WaSH projects (repair, rehabilitation and/or reconstruction) are implemented in a timely manner and according to strategy, proposals, budgets and plans, and in line with NRC policies and donor requirements.
  4. Specific technical responsibility for the quality control and monitoring of project activities.
  5. Specific technical responsibility for project documentation of technical activities of Shelter/WaSH project(s).
  6. Provide specific technical support and capacity building for project staff.
  7. Assess, promote and document ideas for technical improvement and further program development options.
  8. Contributes to Shelter/WaSH-specific protection risks and needs analyses.
  9. Ensure that the project is implemented in adherence to the requirements of the partnership agreement.
  10. Contributes to designing of protection response to identified risks and needs.

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. The line manager drafts the specific responsibilities and sends them to his/her line manager for approval.

  • Do structural assessments of buildings and WaSH facilities and propose technical solutions for materials/equipment/NFI assistance, repair, rehabilitation and/or reconstruction, and provide technical information for the development of work plans, technical specifications, bills of quantities (BoQs), cost estimates, structural drawings (CAD) and tender documents for procurement of construction services.
  • Review and analyze contract claims and variation orders, assess the completion of works, and prepare recommendations for payments, and interim and final payment certificates.
  • Provide technical support to contractors and beneficiaries, supervise construction works, and ensure that the quality of materials and workmanship is according to technical specifications.
  • Involve and inform communities and local authorities about the activities and ensure that all projects are in line with national guidelines and regulations.
  • Provide support, as required, to municipalities and other public bodies (particularly those lacking proper construction and procurement sections) on project design and engineering.
  • Coordination with humanitarian organizations and other relevant partners regarding project implementation.
  • Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist.
  • Ensure that the distribution of materials and equipment is done in a timely manner and according to procedures.
  • Ensure correct data tracking for all interventions and prepare periodic progress reports and other documents as required.
  • Assist and support the direct line manager in drafting reports of any kind.
  • Assist with any other duties assigned by the line manager as and when required.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Project Implementation: Area Programme Manager and other relevant stakeholders.
  • Area operations: Finance and logistics staff.
  • Staff capacity building:  HR team, PM, AM.
  1. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

  • Experience in technical expertise area in a humanitarian/ recovery context
  • Previous experience in complex and volatile contexts.
  • 2 years of experience working in the engineering field, knowledge of BoQ, norms and standards of construction works, including critical social infrastructures is desirable.
  • Technical degree and expertise in architecture or engineering: civil, structural, electro-mechanical, hydrogeology, environmental, energy or related fields.
  • Knowledge of computer programs: MS Word, MS Excel, AutoCAD.
  • Excellent time management skills and ability to perform under tight deadlines.
  • Excellent organizational skills, ability to prioritize a complex workload and to work autonomously as needed.

Context/specific skills, knowledge and experience:

  • Previous experience from working in complex and volatile contexts.
  • Fluency in Ukrainian is a must. Proficiency in English, both written and verbal desirable but not preferred.
  • Willingness to work in demanding, stressful situations with respect for basic security rules.

2. Behavioural competencies 

  • Planning and delivering results
  • Working with people
  • Communicating with impact and respect
  • Handling insecure environments

We offer:

Type of contract: till 31.12.2023, contingent upon availability
Salary/benefits: According to NRC salary scale, terms and conditions.

This position is for Ukrainian nationals only.

Closing date for this vacancy is 07/02/2023

Please note that we will contact only shortlisted candidates.

NRC retains the discretion to cancel the recruitment.

NRC might review applications before advert deadline, therefore interested candidates are encouraged to apply early.





IHE Delft MSc in Water and Sustainable Development