Local recruitment: Digital Product Officer


London, UK 🇬🇧

Contract type: Permanent, full-time
Salary:£34,299 – £36,098 depending on experience with excellent benefits
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Closing date: Applications will close at 23:59 on Monday 6th February. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

About WaterAid:

Want to use your digital skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as our Digital Product Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2020 Great Place to Work® award-winning organisation.

About the Team:

The WaterAid Digital Marketing and Product team’s vision is to create the best possible digital experience globally, to inspire and motivate people to support us financially and non-financially. We work closely with our colleagues across WaterAid and key external suppliers to achieve this.

About the Role:

As our diligent and tech-savvy Digital Product Officer you will provide first-line support for WaterAid’s global web platform and work with developers to deliver the maintenance and support continuous delivery programme.

In this role, you will ensure that WaterAid’s digital products are continually developed and maintained to an optimal level globally across the international federation and that teams are supported to build experiences and products that provide value to the business and our supporters.

You’ll also:
* Act as the super user of the website content management system and work with third parties to continually develop and maintain the website.
* Support teams to get the most of WaterAid’s digital products and platforms, enabling them to deliver our new Global Strategy through a range of digital activities such as fundraising, advocacy and mass participation.
* Be responsible for delivering the maintenance and support programme of the website and managing other platforms including microsites, SaaS solutions and third-party integrations.

About You:

We are looking for a conscientious and analytical thinker, with technical digital knowledge and an ability to communicate complex ideas simply. You will be confident using these skills to identify, test and resolve issues, and to support colleagues to use websites and other digital platforms.

To be successful, you’ll need:

* To be highly organised and self-sufficient with meticulous attention to detail.
* An understanding of web applications and content management systems.
* A working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Our Benefits:
* 36 days’ holiday (including 8 Bank Holidays)
* Option to buy an extra 5 days annual leave
* We offer a generous pension plan with employer contribution of up to 10%
* Wide range of flexible and agile-working arrangement
* Season Ticket Loan
* Free annual eye tests
* Pay as You Give charitable giving scheme
* Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
* Sabbaticals
* Volunteer Day

Our Commitment

An inclusive workplace:
We are committed to being an organisation where everyone is included, respected, and empowered to be their best. We represent and celebrate our staff, partners and everyone we work with, and create a culture where everyone can reach their full potential.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.




IHE Delft MSc in Water and Sustainable Development