- Location: Work from anywhere in the United States; option to work remote or in business office (Newton, MA); when remote, required to work from a private location over a secure network when handling personal or other sensitive information (public Wi-Fi and location not allowed when handling this type of information).
- Hours: Eight hours per day during Earthwatch’s public hours: 9:00 a.m. to 5:00 p.m., Monday–Friday, Eastern Time
- Position Type: Full-time, Exempt, Salaried
- Department: Program Delivery
- Direct Reports: none
- Salary Grade: B10 to B18; ($39,655–$45,835)
About Earthwatch
For more than 50 years, Earthwatch has connected people from around the planet with world-class scientists to help change environmental policies, achieve critical conservation goals, and produce groundbreaking findings. We support real objective scientific fieldwork while connecting people to the environment in a personal and often profound way. Our participants contribute directly to urgent global environmental issues and have the adventure of a lifetime in the process.
Our team genuinely believes in our mission. The work we do isn’t just a job; it’s about ensuring a brighter future for our planet. We are passionate, committed to excellence, and supportive of one another—and we love science! Plus, we occasionally get to go out into the field to collect data and be a part of cutting-edge hands-on field science.
Earthwatch is a remote first company with 80% of staff working fully remote.
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Position Summary
Earthwatch is seeking an organized and adaptable Program Coordinator responsible for supporting in the creation and delivery of citizen science programs. Coordinators are responsible for preparing participants and coordinating logistics for programs as well as stewarding scientists and partners. These programs range from 1-day domestic events up to 2-week expeditions in various countries around the world.
The successful candidate will possess exemplary customer service and communication skills. The role requires creativity and flexibility in an often fast-paced environment. They will work closely with a team of Program Managers, Coordinators, and international programmatic partners to deliver on the Earthwatch mission.
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Responsibilities
- Field incoming phone calls from general inquiries, potential and current participants during set business hours
- Collect and screen participant forms and other materials as appropriate
- Conduct outreach and run applications for grant-funded programs
- Coordinate events logistics (food, venue, transport arrangements, webinars etc.)
- Work across departments to resolve participant requests and questions
- Assist Program Managers with stewardship of scientists, funders, and partner organizations
- Collect and distribute materials to and from partners (research contracts, risk management documents etc.)
- Support the creation and dissemination of key program materials (project briefing, flyers, emails, website, etc.)
- Maintain program and participant data in CRM database
- Embrace other program delivery and performance roles, as needed.
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Requirements
- Bachelor’s degree or equivalent life experience; and at least one year of work experience preferably in the non-profit sector, environment, education, sustainability, field research or customer service or any combination of education or lived or related experiences
- Exceptional organizational skills, attention to detail and accountability
- Ability to create and maintain positive relationships with program participants, members of the public, and staff of varied cultural backgrounds
- Experience with balancing multiple priorities and working independently to meet deadlines
- Experience with facilitating and developing curriculum for experiential learning programs is a plus
- Spanish language proficiency is a plus
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Earthwatch, we are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
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Company Benefits
- 401k retirement plan with 4% employer match
- Health insurance with health reimbursement, dental, and vision insurance and flexible spending accounts
- 100% employer paid life, long term disability and accidental death & dismemberment insurance, employee assistance program, and short-term disability insurance
- 20 days paid time off to start; 13 paid holidays (pro-rated for part-time staff)
- Up to six months of parental leave, including 2–12 weeks paid leave based on tenure)
- Professional development opportunities include mentor program, internal and external training, professional development grant program, conferences and more
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To apply, please submit one document in the resume field below containing all of the following items.
- A cover letter illustrating your qualifications and why you are interested in this position
- A current resume, detailing relevant experience
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No phone calls please: Due to limited resources, we are only able to accept applicants who are already eligible to work in the United States.
Earthwatch is an equal opportunity employer. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of collaboration, inclusion, and change-making. Opportunities are provided to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital or parental status, national or regional origin, age, disability status, military or veteran status, or any other category protected by law.
Background checks: May be required for some roles, including but not limited to roles working with minors and/or with human resource, finance, or information technology responsibilities.
COVID vaccinations: Proof of full COVID-19 vaccination is required for: employees or interns to enter the physical office, conduct travel for Earthwatch, and/or meet in person with Earthwatch employees, interns, or other constituents.
