The Regional M&E Manager will be responsible for providing technical M&E leadership within the Africa region while collaborating with M&E staff in Malawi, Rwanda, and Uganda country programs. They will be responsible for building capacity of staff in all M&E related work based on identified needs i.e., data collection methods, data analysis, data quality assurance, client responsiveness, gender analysis and result-based management. They will also ensure quality data is collected and entered in the appropriate data platform and that data analysis is completed by country teams.
They will play a key role in the process of reporting on the impact of the Water For People program to donors. They will lead the collection of data and analysis for donor driven M&E frameworks.
The Regional M&E Manager will conduct visits to Country Program offices to assess the quality of the data collection process, M&E work, ensure understanding and compliance with M&E procedures and provide guidance and coaching to staff. They will also coordinate efforts with national and local governments to build capacity and support for the development of national WASH monitoring frameworks.
ESSENTIAL JOB FUNCTIONS AND DUTIES:
Program Data & Country Support
• Ensure that all Water For People led M&E activities within the region have a robust monitoring plan in place, developing monitoring and evaluation guidelines, frameworks, and indicator trackers, in close collaboration with the country M&E teams and the Senior Manager of Monitoring and Evaluation
• Support Water For People Regional team members, country staff, and M&E staff in the region with the planning and implementation of Water For People’s Annual monitoring process and any additional donor specific monitoring systems, including baseline surveys, needs assessments, mid-term and end of project reviews/evaluations including preparation of Terms of References and designing and implementing appropriate evaluation methodologies
• Process annual program data collected during annual monitoring events through developing surveys, cleaning data, and using advanced excel formulas and features to validate, analyze, and modify data and data templates
• Coordinate with national and local governments on the creation of local and/or national WASH monitoring frameworks and lead capacity building to move M&E activities to key stakeholders
• Understand the Water, Sanitation, and hygiene monitoring systems within each country and help country programs align their annual monitoring systems with national monitoring frameworks
• Build capacity with local and national government partners and organizations to support the development of a national monitoring framework
• Organize and facilitate periodic meetings with team members on M&E progress, challenges, and ways forward
• Manage monitoring information system / databases to ensure efficient and effective collection, entry, and analysis of all project data (both quantitative and qualitative) and proper reporting of the outcomes of all projects
• Provide support to the program team in compiling reports, stressing the importance of data quality, indicator-based reporting and analysis of trends and the achievement of program objectives/outcomes
• Review reports to ensure accuracy and quality before submission to technical coordinators/managers
• Facilitate training of program staff and partners on monitoring and evaluation
• Participate in the development of the program strategy, operational plans, and other program planning tools
• Maintain and create relevant documentation and resources for M&E practices and procedures.
• Work with Regional Program Officers to identify opportunities to streamline data management activities outside of the annual monitoring events and provide Quality Control support to beneficiary tracking spreadsheets
• Promote and contribute to Water For People’s learning agenda as it relates to monitoring and sanitation
• Leading and/or supporting consulting project’s M&E requirements in collaboration with country program teams and Water For People headquarters
External Communications and Business Development Support
• Respond to data and information requests from other departments including Marketing and Business Development
• Understand and communicates organizational approach to water and sanitation to select audiences, including sector conferences, donors, national/local governments, and multi-lateral organizations
• Collaborate with Marketing and Business Development to improve our messaging of monitoring results and sanitation impact
• Represent Water For People at conferences and to donors when needed
BEHAVIORS AND COMPETENCIES:
• Connect to Mission – Embrace the Water For People mission and work to align tasks to support mission; align own behavior with the needs or priorities of the organization and demonstrate commitment to the mission; show respect and composure, publicly admit mistakes and commit to learn
• Manage through Ambiguity – Deal comfortably with uncertainty; effectively cope with change; can decide and act without having the total picture; balance thinking with action
• Demonstrate Cultural Awareness – Understand and value different perspectives while looking for the common ground; recognize and respect diversity through words and actions; effectively interact, work, and develop relationships with people of various cultural backgrounds
• Action-oriented – Set priorities and act; have an unwavering commitment to delivering quality work products; recognize needs or opportunities to act; maintain an attitude of open, curious and proactive learning, continually expanding own area of understanding and expertise.
• Sense of Team – Create partnerships and effective working teams; consciously use the informal structures, dynamics, and culture of an organization to get things done; actively share and seek input in decision-making from appropriate sources; show others how their objectives align with own, getting past individual bias; invest in building relationships with others
QUALIFICATIONS, KNOWLEDGE & SKILLS:
• Bachelor’s degree in International Development, Water, Sanitation, and Hygiene (WASH), Public Health, Statistics, Data Analysis or related field or equivalent work experience
• International professional experience in a low- or middle-income country, with experience in M&E
• Minimum of five years of experience managing M&E activities for an international organization including experience with USAID/DFID/Multi-laterals
• Experience in staff development and training
• Advanced computer proficiencies in MS Office 365 and specifically Microsoft Excel are required: MOS or MOS Expert certification preferred
• Experience with large scale data cleaning, processing, and review
• Experience facilitating training of M&E teams and local/regional government officials required
• Excellent written and verbal communication skills
• Ability to influence without authority
• Experience with data visualization software preferred, but not required
• Experience with smart phone applications and cloud-based data platforms preferred, but not required
• Experience managing databases preferred, but not required
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
• Ability to travel internationally up to 15% of the time and internationally occasionally to low-income and medium-income countries, where travel is rugged
• This position is preferably in one of Water For People’s country programs (Malawi, Rwanda, or Uganda, or remote from a similar time zone.)
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Information regarding Water For People’s monitoring framework and current level of data collection can be reviewed online at: https://www.waterforpeople.org/the-data/.
Contact and Further Information:
If you are both qualified and Water For People interests you, please apply with your CV and letter of interest to this position. Please no phone calls or in-person inquiries.
Deadline for submitting your application is 5 pm MDT, Friday, July 30th.
Only shortlisted candidates will be contacted.
Water For People is an equal opportunity employer who is committed to creating a culture of justice, equity, diversity and inclusion in our workplace and on our board. Water For People strives to create and maintain a level of diversity that reflects the communities we serve and live in. Achieving this—regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.
Our commitment ensures that we:
• Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world’s greatest challenges.
• Strive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation enabling us to feel welcome, comfortable, supported, and valued.
• Effectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities.
• Have diversity of thought, perspectives, backgrounds, identities, and talents that will ensure our mission to develop high-quality drinking water, sanitation and hygiene services are available to Everyone Forever.