WASH Sector Working Group Information Manager

Solidarités International

Amuda/Kobane, , SY

SI has been working in Syria since 2012 and currently has strong coverage for WASH and NFI programs across North West (NWS) and North East Syria (NES). The NES programs in Raqqa, Kobane and Deir Ez-Zor provide WASH, WASH in Health and NFI support to displaced populations and host communities affected by the conflict. NWS programs are remotely managed and provide WASH and NFI/Winterization support to affected populations in Azaz district. Since 2016, SI has been partnering with a local health partner, Bahar Organization (BO), to develop and strengthen a WASH-and-Health integrated approach. This partnership previously established in Afrin and Azaz, is now being expanded into NES focusing on emergency needs in Raqqa and Deir Ez-Zor in WASH, Health and NFI.

The mission currently has 21 expatriate staff and 120 national staff. With a Coordination in Amman (Jordan), and operational bases in Azaz (Aleppo governorate), Kobane, Ain Isa (Raqqa governorate) and Amuda (supporting Deir Ez-Zor Governorate response).

The current mission’s budget is approximately 8 million USD, with the French Centre de Crise, OFDA, ECHO and UNICEF as donors. SI has also submitted a proposal in Consortium with Un Ponte Per (UPP), Relief International (RI) et People in Need (PIN) to USAID/OFDA, and has other proposals ongoing with OFDA notably.


Descriptif du poste

About the job:

SI is looking for a WASH Sector Working Group (WSWG) Information Manager (IM). She/He will sit within SI office in Kobane or Amuda. The purpose of this role, under the supervision and direction of the WSWGC, is to manage the collection, analysis and sharing of information needed for the NES WSWG participants to make informed (evidence based) strategic decisions to address humanitarian needs and enable reporting.


Data Collection and Management:

  • Identify IM tools available with different stakeholders, as well as advise on current WASH sector information gaps at national and sub-national levels and propose ways to bridge those gaps
  • Gather information from WASH sector members and other organisations
  • Develop and maintain databases and analytical tools
  • Adapt existing in-country IM approaches for collecting, analyzing and reporting sector activities and resources, and identifying information gap
  • Establish and maintain information databases that consolidate, analyse and report/disseminate information critical to decision making.
  • Support the estimation of spatial and temporal gaps, overlaps and coverage of sector activities and projects
  • Manage flows of information and dissemination in an appropriate way, including website management
  • Work with the OCHA and inter-sectors IMs to develop appropriate supportive strategies
  • Manage an inventory of relevant documents on the humanitarian situation.

Monitoring and reporting:

  • Maintain information on all current and potential partners, their capacities and areas of work
  • Ensure the 4W matrix and AI database is up to date meets the needs of WASH partners
  • Provide IM leadership in assessments and monitoring, including joint assessments and training.
  • Support the development and analysis of needs assessment and monitoring programmes
  • Provide recommendations on level of achievement of humanitarian results as well as on tools and processes to continuously improve all aspects of IM
  • Maintain up to date inventory of baseline data, including population disaggregated by age and gender
  • Support the WASH sector with timely information on data/information for reporting (e.g. periodic report).
  • Collate data on humanitarian response, including feedback from the affected population

Dissemination and Access to Information :

  • Share information in an appropriate way using internet, e-mail groups, hard copies, verbal feedback
  • Provide input to prepare background materials for use in discussions and briefing sessions as and when required
  • Provide advice to WASH sector Coordinators on the most effective and efficient uses of available information.
  • Provide support to improve information and knowledge management systems in the WASH sector coordination by ensuring regular frequency of updates, access, standardization and sharing of information.
  • Ensure that there is effective communication, reporting, engagement and coordination between the sub national and national levels


  • Use GIS or online mapping platforms as available to produce or facilitate maps/infographics of WASH sector activities and needs as required

Ensuring IM standards and capacity for continuity:

  • Liaise with other sector working groups as well as NES working group forum to exchange and analyse relevant information and caseloads.
  • Bring any shortcoming in IM capacity to the attention of the WASH Sector Coordinator

Votre profil

Your profile:

  • Expertise in data storage and file management
  • Knowledge of MS Excel or MS Access (e.g. pivot tables and functions);
  • Proven technical expertise for managing data capture and storage, for analyzing diverse datasets, and presenting information in understandable tables, charts, graphs and reports for various individuals and groups;
  • Excellent written and oral presentation skills
  • Ability to process and analyse complex information.
  • Excellent knowledge and skills on conducting surveys, monitoring and evaluation
  • Knowledge of establishing and managing basic websites (e.g. UNOCHA’s Humanitarian Response platform);
  • Proven expertise in designing, adapting and using IM tools and proven skills in using GIS and map-making packages, and in web design and software development are an asset
  • Ability to work closely with the teams in a multi-cultural environment.
  • Strong negotiation and interpersonal skills
  • Arabic language skills desirable

Comment postuler

Application process:

Does this description fit you? Please send us your CV and Cover letter in English. CV only applications will not be considered. 

NB:  The vacancy may close before the deadline. Thank you for your comprehension 

Si vous offrira les conditions suivantes

Living conditions :

The WASH Working Group IM will be accommodated in SI guesthouses in Kobane/Ayn Issa and Amuda.

Living conditions in Amuda are good, with a stable security situation (currently no curfew for SI expatriate staff) and the presence of a few restaurants, cafes and bars. The presence of other INGOs in the area ensures good possibilities of socialization.

Security level is high in NES justifying specific arrangements for accommodation and displacements in the areas of intervention.

In Amman, where the role may travel occasionally, security levels are good and restrictions are very limited.

We offer:

Solidarités International will offer you:

A salaried post: according to experience from 2420 euros gross per month (including 10% annual leave allowance paid monthly) and a monthly per diem of 700 USD a month.

Vacation: during the assignment, a system of alternation between work and time off is implemented at the rate of one break every three months. For a one-year assignment, the expatriate will have a 10-day break during the 3rd and the 9th month (with 750 USD allocated by Solidarités). He or she will also be entitled to go back to his or her home country for a 14-day period after six months spent on the mission (Solidarités will cover travel costs).

Social and medical cover: Expatriates benefit from an insurance package which reimburses all healthcare expenses (including medical and surgical expenses, dental care and ophthalmological expenses, repatriation) and a welfare system including war risks. Essential vaccination and antimalarial treatment costs are refunded.

For further information about Solidarités International, please consult our website:  http://www.solidarites.org/en/


Florent Turc, Recruitment & Follow-Up Officer