Social Media Analyst

Water Supply and Sanitation Collaborative Council (WSSCC)

Geneva, Switzerland 🇨🇭

Functional Responsibilities
  • Under the guidance of the Communications Manager and with inputs from partnership, membership and programme teams, propose and implement a social media strategy and work plan.
  • Initial development and effective implementation of global and local social media campaigns for special events and topics, especially around WSSCC’s contribution to SDG 6.2.
  • Expand WSSCC’s global online platform, oversee online accounts and corporate platforms, including active engagement with all audiences including national counterparts, donors, membership and organizational partners creating a dialogue that realizes WSSCCs local-to-global and global-to-local principle.
  • Coordinate social media around corporate events, including drafting of an outreach plan, live tweeting and online engagement with participants.
  • In collaboration with membership and outreach teams, support their efforts to build new audiences that can raise awareness of WSSCC’s work and mobilize funds.
  • Collect and analyze social media metrics to gauge reach, engagement and other performance measures for social media posts, accounts and campaigns, helping to inform Communications Officer prepare communication strategy.
  • Under the guidance of the communicatgions Officer and other subject matter owners, curate content for specific, targeted hard copy publications in support of the overall communications strategy; collaborate with external media contractors for quality, design and production of materials. 
  • Monitor corporate platforms including Twitter, Facebook, Instagram and LinkedIn.
  • Provide technical guidance and train WSSCC staff worldwide on best practices around using social media for outreach and advocacy, including photo gathering and editing, graphic creation and presentation.
  • Develop and maintain close working relationships with regional programme teams and national counterparts to ensure relevance of content.
  • Develop peer relationships with social media specialists in other UN and development agencies to leverage and partner with collaborator online communications to expand WSSCCs presence.
  • Master’s degree in Communications, International Relations/Public Affairs, Journalism, Media Arts, Marketing, Political Science or other related disciplines is required.
  • A bachelor’s degree and two additional years relevant experience may be considered in lieu of the Master’s degree.
  • Two years with Master’s degree or four years with Bachelor’s degree of relevant experience in the area of Social Media Management or Communications or related fields is required.
  • Experience with WordPress is an advantage.

Oral and written fluency in English and French are required.