Intern for Water and Sanitation Services

International Water Association (IWA)

The Hague, Netherlands 🇳🇱

About IWA:
IWA is a worldwide network for water professionals and companies, with a membership comprising leading companies in the fields of water services, infrastructure engineering and consulting as well as more than 10,000 individuals. The IWA network is structured to promote multi-level collaboration among its diverse membership groups, and to share the benefit of knowledge on water science, technology and management worldwide. Each year IWA organises and sponsors over 40 specialised conferences and seminars on a wide variety of topics in water management in locations worldwide. IWA publishes 12 scientific journals and 40+ books per year on water management. IWA develops leading edge innovations and synthesises these through the work of the 52 IWA Specialist Groups and a set of global programmes focused on for example Cities of the Future, Water & Sanitation Services and Basins of the Future. IWA has a worldwide staff of approximately 40, with headquarters in London and offices in The Hague), Beijing, Nanjing and Nairobi.

About IWA Internships:
IWA provides opportunities for young professionals to gain practical experience through providing internship and trainee positions. Interns are normally completing or have recently completed a relevant graduate course, who intends to study further or pursue a career within a field related to IWA’s activities. Internships are part of a young professional’s professional development and provide ample opportunities to develop skills and knowledge.
Under the general supervision of the Programmes Officer, the intern will work with different IWA staff members with the responsibility to: (1) support to AquaRating project; (2) support creation of water utilities database; (3) support to the Water and Sanitation Programme (WSS). The intern will carry out the following tasks:

1. Support to AquaRating project
a) Support projects planning and assessment to water and sanitation utilities;
b) Set up and attend conference calls between water and sanitation utilities, IWA consultants and other relevant stakeholders;
c) Support the generation of other relevant content for AquaRating, such as certificates and presentations;
d) Support the response of queries from water and sanitation utilities or other utility stakeholders;
e) Support other relevant daily task from AquaRating projects and the programme;
f) Review and edit AquaRating documents as required, e.g. reports from consultants;
g) Generation of AquaRating reports according to IWA standards.

2. Support creation of water utilities database
a) Coordinate the definition of the most relevant parameters to be uploaded to the database (e.g. company website, address, contact person, water sources, etc.);
b) Collect contacts, company details, areas of activity and other parameters from different sources at IWA secretariat;
c) Define the most appropriated format for the database (e.g. Microsoft Excel, Microsoft Access, others);
d) Track activities and marketing campaigns promoted to the database contacts, prepare templates & mass emails for marketing;
e) Other tasks related to this activity will be assigned later.

3. Support to the Water and Sanitation Programme (WSS)
a) Support the definition of priorities for the Water and Sanitation Programme;
b) Support the organization of events, as webinars, workshops or others;
c) Support communications related to the WSS Programme, as on the IWA website, IWA Connect, newsletters to IWA Network;
d) Other relevant tasks related to the well-functioning of the Programme.

4. Administration and Management Support
a) Carry out administrative duties required to function within IWA;
b) Develop and use work plans to guide work and deliver results in IWA;
c) Support the IWA Management in establishing a well-functioning organisation;
d) Contribute to the team spirit and excellent ambiance in the IWA Secretariat and in working with partners.

The above terms of reference contains the main duties and responsibilities for this internship. The intern may be asked to undertake other tasks that are reasonably allocated to them but which are not part of their regular terms of reference. This will be in consultation with the intern, and line manager(s) in IWA.

Essential skills and experience:
1. Education in a relevant discipline (e.g. international communications, international studies, engineering, data management, others);
2. Demonstrated skills of proactivity, problem-solving and self-learning;
3. Ability to undertake research and synthesize information into summary reports and for database entry;
4. Ability to manage competing priorities;
5. Ability to use of MS Office, particularly Excel, Word and PowerPoint;
6. Ability to communicate and write effectively in English;
7. Affiliation with water sector is a plus;
8. Applicant must be eligible to reside and work in the Netherlands.

Some benefits for the intern:
1. International and multicultural working experience at the IWA headquarters with a team from more than 20 countries;
2. Interaction with water professionals from different countries and technical backgrounds;
3. Participate in different international projects in the water sector;
4. Improve data management skills;
5. Improve communication skills;
6. Learn or expand knowledge in the water sector while communicating with different players;
7. Carry out different assignments with increasing responsibility and working directly with different IWA team members;
8. Improve organisational and time management skills;

Duration: 6 months
Duty station: IWA Global Operations, The Hague, Netherlands
Reporting to: Programmes Officer
Expected start date: Mid-July 2018

IWA would like the intern to deliver a final presentation report about the work experience opportunity in a form of a brief report or presentation to the IWA staff. We provide a unique opportunity to start your career in the global online digital community management world. IWA places a lot of emphasis on ensuring that internships deliver personal and professional development for individual interns. We hope that this better prepares people for future roles within the water sector, while at the same time provides interns with opportunities to network and build up relationships with potential employers.
All IWA internships are non-paid. IWA offers a stipend of EUR 400 per month, to contribute towards the costs of housing, transportation, and food over the course of the internship. The allowance does not cover all the costs of living in The Hague. Therefore to further support living expenses, we encourage the international candidates to seek additional funds.

In order to participate in the Internship Programme at IWA, the candidate must have Residence and Work Permit in The Netherlands by the start date of the internship.
IWA expects that the candidate is already informed of the process and all visa requirements applicable to their own personal situation.
The selection of a candidate will be pending on submission of legal documents stating whether he/she eligible a visa.

How to apply:
Candidates are asked to submit their CV in English and a supporting letter of motivation (compulsory). Among others, the letter of motivation may explain: (1) your motivation to apply in relation to your previous education/work experience, (2) motivation to apply in relation to your future aspirations/ preferred working field, (3) main benefits you expect to achieve during this internship, (4) main contributions you could make to IWA.
Applications should be submitted by e-mail before June 24th, 2018: IWA Human Resources Management – Mrs. Thais Gonçalves: [email protected]

Please note that if you have a sponsor, grant or scholarship to support this internship, please inform us in the supporting letter of motivation.
IWA is an equal opportunity employer.