WASH Delegate

International Federation of Red Cross and Red Crescent Societies (IFRC)

Yangon, Myanmar (Burma)


The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with 190 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The Programme Services Division is in turn organised in three Departments, each of them led by a Director. The department of Health & Care consists of 3 teams, of which Water, Sanitation and Hygiene (WASH) is one. The WASH Delegate reports to the WASH coordinator, APRO as technical and direct line manager. The WASH Delegate is a member of the Global WASH Team and supports the IFRC’s programmatic vision for WASH and its translation into programmatic interventions, in close collaboration with NS’s, by providing technical advice, support and coordination to the Federation’s programmes in the areas of water, sanitation and hygiene promotion throughout the resilience continuum (in emergency, recovery and development contexts).

Job Purpose

The WASH Delegate will assist the Myanmar Red Cross Society through the Country delegation in Myanmar by providing technical support to strengthen their capacities, strategies and activity plans in development and emergency water, sanitation and hygiene promotion programs which are within the MRCS WASH framework. The WASH Delegate will work with other technical teams to include water and sanitation as well as Hygiene promotion components during response as well as preparedness, recovery and development so that Water Sanitation and Hygiene Promotion programs are appropriate, sustainable and accountable to the needs of the most vulnerable in line with a resilient approach. The WASH Delegate shall be based in Myanmar.

Job Duties and Responsibilities

Enable RCRC to be a global leading player in the WASH sector

• Contribute to and support the coordination of the work of RCRC at relevant regional and on occasion international fora, in publications, conferences and meetings and ensure that relevant advocacy themes are well presented to position RCRC as a global leader in all WASH aspects.

• Contribute to national societies input in the development of global policies, strategies, guidelines and tools as well as the integration of these standards into the work of RCRC to ensure sound and sustainable WASH programmes and effective public health outcomes.

• Contribute to and support community led WASH, both rural and urban health related Sustainable Development Goals (SDGs).

• Work closely, with other members of the WASH Team, at country level ( WASH projects being bilaterally supported by PNSs) and APRO, with the Communications and Partnerships Teams at APRO level contributing to ensuring appropriate visibility, resource mobilization and public awareness of the work of IFRC/RCRC.

• Support in ensuring that MRCS WASH program is well-coordinated internally among partners contributing to the directions stipulated in its Strategic Plan 2016 to 2020, thereby making it cost effective and better shared externally with other WASH players.

• The Regional WASH Coordinator will be the technical manager for the WASH Delegate.

Support National Society in order to improve its WASH performance

• Support the mapping of national WASH programming in Myanmar, progress and best practices and priority needs of MRCS especially in the context of developmental and emergency WASH and contribute to the provision of strategy and policy advice to the National Society.

• Contribute to the provision of leadership in the scaling up of WASH programmes, especially in developmental and urban WASH, by the National Society.

• Contribute to providing specific technical support to ensure MRCS is able to effectively incorporate WASH within each stage of the emergency cycle and along the resilience continuum: strengthening of WASH as part of prevention; WASH disaster preparedness; water quality monitoring as part of community disease detection and early warning; emergency WASH response including full spectrum of public health related WASH capacities and WASH during recovery aimed at ‘building back better’. Contribute to the four cross organizational WASH related work streams: WASH for development through expansion of GWSI; WASH in disasters; WASH during public health emergencies and WASH in Urban Settings.

Contribute to and backstop coordination of WASH during emergencies

• With other Global WASH team members actively engage with and provide support to the Global WASH activities.

• Contribute to and when required backstop the RCRC global WASH surge mechanisms and ensure that the right people with the right skills and equipment are able to be deployed to the right places at the right time to support National Society’s WASH needs.

• Work closely with emergency health team when backstopping any emergency so as to ensure WASH activities (including hygiene promotion) are directed at areas of highest needs and, particularly during infectious disease emergencies, WASH programs are supporting disease control and prevention of transmission in all relevant settings (clinical, home, environment etc.)

Contribute to Delivering quality in operations

• Ensure that tools, guidelines and projects are based on evidence, applicable international standards and follow a resilience based health approach.

• Ensure that operational questions and challenges are addressed by operational research in partnership with different research institutions and other partners in their region.

• Ensure that behavioural change components and training are following good standards and are aligned to department wide approaches.

• As part of quality enhancement programme, contribute to supporting the National Society to develop systems that allow a ‘seamless’ transition from health development to emergency response to recovery, build back better and accelerated development.

Contribute to an effective, high quality IFRC team:

• Be accountable to the Regional WASH Coordinator and the Global WASH Team Leader by providing regular progress reports on results against objectives and risk analysis.

• Be flexible in work definition according to needs and targets and improve efficiencies and effectiveness within available resources.

• Be a pro-active team member fostering a customer service-oriented culture that values proactivity, continuous improvement, innovation, high performance and cost effectiveness.

• Foster a co-creative environment with colleagues in the Region and with National Societies including actors in the relevant external environment.

• Manage the Operational WASH Budget while strengthening financial standards. Ensure regular reports on use of funds are provided, budget needs are met and reported upon in a timely and efficient manner.


University degree or diploma in engineering, WASH, Public Health or equivalent professional experience

Relevant post graduate degree in public health is preferred


At least 7 years working experience in the humanitarian or development sector, with a focus on WASH

Demonstrated professional credibility in the sector and experience working in an international or cross-cultural environment.

5 years management and supervisory experience in a multicultural environment, with developing countries and/or with an international organisation at management level

Experience working in a RC/RC National Society and/or Federation/ICRC is preferred

Knowledge, skills and languages

Knowledge of WASH and public health and experience in practically applying this knowledge into policy, programmes and positioning

Programme and project management

Results oriented and demand driven individual, entrepreneurial, ability to lead in unprecedented and/or ambiguous situations.

Demonstrated leadership and management skills, including the ability to lead within a matrix management structure and utilise talent and experience of team members in a productive way.

Outstanding networking, representational, communication and negotiation skills. An ability to be proactive and persuasive.

Demonstrated track record in innovating, contributing to a learning culture, sharing knowledge and new approaches to engaging partners.

Professional credibility, able to work effectively at all levels across the organisation

Proven good judgment and ability to work with complete integrity and confidentiality

High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels.

Ability to work within a multi-cultural, multilingual, multidisciplinary environment.

Fluently spoken and written English

Competencies and values

Values :

RESPECT FOR DIVERSITY Treats all individuals and groups fairly and shows respect for all persons equally, without any distinction on the basis of nationality, race, religious beliefs, class, political opinions, or any other grounds.

INTEGRITY Works in accordance with the Red Cross and Red Crescent Movement’s Fundamental Principles and Values, in a transparent and accountable manner.

PROFESS IONALISM Shows pride in work and in achievements; demonstrates knowledge, professional competence, and technical mastery of relevant subjects. Displays self-control, perseverance and resilience in the face of pressure or adversity.

ACCOUNTABILITY Honours commitments, and takes responsibility for delivering high quality outcomes.

Core Competencies :

COMMUNICATION Speaks and writes clearly and effectively; demonstrates ability and willingness to adapt language, tone and style to different audiences;
ensures messages are understood; is attentive to others and encourages open, two-way communication. Advocates on behalf of the Federation.

COLLABORATION and TEAMWORK Promotes cooperation, supporting others and sharing the credit for achievements; accepts consensus views. Establishes strong interpersonal relationships and works effectively with colleagues and partners from different backgrounds, cultures and functions, to achieve organisational goals and optimize results.

JUDGEMENT and DECISION MAKING Demonstrates a capacity to gather relevant
information systematically and make objective judgements. Shows an ability to reach sound and balanced decisions and take into account their positive and negative impacts. Brings clarity and direction to ambiguous, complex or difficult situations.

NATIONAL SOCIETY and CUSTOMER RELATIONS Identifies, understands and meets internal and external customer needs (*National Societies, colleagues, stakeholders); builds productive customer relationships; ensures that services provided are of high quality; takes responsibility for ensuring customer satisfaction and loyalty.

CREATIVITY and INNOVATION Leads or substantially contributes to the development of new or better processes, methods, systems and practices to improve organizational performance by means of innovative ideas and creative thinking.

BUILDING TRUST Establishes open, candid, trusting relationships; treats all individuals fairly and with respect; behaves in accordance with IFRC values and stated commitments; maintains high standards of integrity.

Managerial Competencies :

Managing staff performance Promotes a culture of high quality performance and continuous improvement; manages staff performance in accordance with IFRC’s Performance Review System; encourages two-way feedback at all times.

Managing staff development Creates a learning environment by establishing development goals and identifying relevant staff development activities.

Functional Competencies :

Strategic orientation Understands the broader IFRC picture; develops and communicates a clear strategic direction; aligns programmes, plans and policies with the IFRC Strategy.

Building alliances Establishes, maintains and utilizes a broad network of contacts. Builds relationships, partnerships and alliances with key stakeholders which are relevant to the strategic direction of the IFRC.

Leadership Demonstrates ability to implement IFRC’s vision; makes sound and timely decisions; exercises and delegates decision-making authority appropriately, to build motivated teams that achieve planned results.

Empowering others Creates an environment that fosters personal investment where all can contribute their best. Gives people opportunities and latitude
to develop and achieve.


The Federation is an equal opportunity employer.