Program Support and Communications Intern

United Nations Human Settlements Programme (UN-Habitat)

Barcelona, Spain 🇪🇸

Org. Setting and Reporting

The United Nations Human Settlements Programme, UN-Habitat, is the agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all.

The Global Water Operators’ Partnerships Alliance (GWOPA) Communications internship is for 3 months with a possibility for extension depending on the needs of the Organization.

The Internship is UNPAID and full-time.

Interns work five days per week (35- 40 hours) under the supervision of a staff member in the department or office to which they are assigned.


Daily responsibilities will depend on the individual’s background; the intern’s assigned office as well as the internship period.

Under the supporting supervision of the Knowledge Management Programme Officer of the Global Water Operators’ Partnerships Alliance (GWOPA), the intern will:

  • Assist in the conceptualization, design and launch of graphic and audio-visual materials, animations and static contents to be used in media campaigns, website, brochures, booklets and/or social medias channels of the Programme;
  • Assist in gathering content from experts, specialists and consultants (external and internal) and, where necessary, coordinate translation through volunteers and in-house capacity;
  • Support the maintenance of the social media channels and the website of the Programme;
  • Support database management by ensuring quality and completion of the website’s database content, including the content of Operators, Supporting Partners, WOPs and Resources databases. This will involve review and update for completeness, reliability, accuracy, relevance and analysis. This may involve reaching out to GWOPA members for data collection;
  • Identify and propose innovations to the site and related outreach activities to maximize its potential as an outreach, learning, monitoring and sharing platform;
  • Provide logistical support to upcoming events of the Programme; 
  • Undertake any other tasks for the Programme, which are in line with the experience of the intern.


Core Competencies:

  • Speaks and writes clearly and effectively
  • Listens to others, correctly interprets messages from others and responds appropriately
  • Asks questions to clarify, and exhibits interest in having two-way communication
  • Tailors language, tone, style and format to match the audience
  • Demonstrates openness in sharing information and keeping people informed


  • Works collaboratively with colleagues to achieve organizational goals
  • Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
  • Places team agenda before personal agenda
  • Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
  • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Client Orientation:

  • Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect
  • Identifies clients’ needs and matches them to appropriate solutions
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
  • Keeps clients informed of progress or setbacks in projects
  • Meets timeline for delivery of products or services to client


Applicants must at the time of application meet one of the following requirements:

  • Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
  • Be enrolled in the final academic year of a first university degree program (minimum Bachelor’s level or equivalent); or
  • Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.

Be computer literate in standard software applications.

Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; 

Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Preferred area of study: A completed or ongoing university degree in Journalism, Graphic Design, Multimedia Arts and Communications, Communication Sciences or any related field. Knowledge of the Adobe Creative Suite (InDesign, Illustrator and Photoshop) would be an asset along with video/audio editing skills. Previous experience in social media strategies, journalism, blogging, writing, photography or website management will be advantageous.

Work Experience

Applicants are not required to have professional work experience for participation in the programme.


English and French are the working languages of the United Nations Secretariat. For this internship, fluency in oral and written English is required. Knowledge of Spanish is desirable.