Programme Coordinator

Oxford, United Kingdom 🇬🇧

POSITION SUMMARY:


Earthwatch is recruiting for a Programme Coordinator to support the delivery of our corporate partnerships.


RESPONSIBILITIES:


Role purpose:

To provide administrative support to ensure the effective delivery of corporate programmes

Key deliverables:

  • Keep the CRM database up to date to ensure we have a first class relationship management system
  • Support the development and tracking of project timelines for assigned programmes
  • Prepare participants to take part in Earthwatch teams across assigned programmes; screen participant forms; deliver high quality customer service & participant stewardship
  • Ensure that a comprehensive filing and information management system is in place and maintained for the teams, to enable collaborative working and efficient information sharing
  • Develop, update and format communications and learning materials using standard programme templates
  • Maintain excellent communications with assigned contacts in partner organisations
  • Schedule external appointments, internal (Earthwatch) meetings and teleconferences – coordinating and communicating diaries and events with relevant staff
  • Manage papers and agendas for meetings, take notes and minutes and support the development of PowerPoint presentations / reports
  • Prepare invoices and support financial management of the programmes
  • Support the arrangement of domestic and international travel plans & expense claims
  • Document processes and prepare training materials to ensure global consistency
  • Support the implementation and testing of an online participant management system
  • Support the effective relationship management of key contractors and suppliers to ensure required documentation (e.g. standard contracts) is in place for programme delivery
  • Ensure evaluation processes are followed consistently for all programmes and that impact tracking documents are updated
  • Support the preparation of in-field resource packs (stationary, print-outs etc) and logistics
  • Provide support to the wider organisation as required

REQUIREMENTS:


Personal Specification:

  • Excellent planning and organisation skills –able to multi task, work well under pressure, and do not need to be asked to do something twice
  • A pro-active self-starter who works on their own initiative: able to resolve issues and provide solutions and judge where issues need referring
  • Committed to customer care and responsiveness
  • Excellent written and verbal communication‚ perfect grammar and attention to detail
  • Intermediate/advanced IT skills: Outlook, Word, Excel and PowerPoint
  • Proven ability to deliver to agreed deadlines
  • Previous work experience in administrative positions or other work experience within an office environment
  • Commitment to the mission and values of Earthwatch

Desirable

  • Experience of developing communications for a corporate audience
  • Experience of working in an NGO and/or corporate environment

The above list of job deliverables is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post


POSITION TYPE

ORGANIZATION TYPE

EXPERIENCE-LEVEL