Global Learning Advisor

Center for Affordable Water and Sanitation Technology (CAWST)

Calgary, AB, CA

Do you want to support clients to provide effective training on water, sanitation, and hygiene? Are you looking for a new challenge and a novel way to apply your instructional design, training, and facilitation skills? We are looking for an exceptional individual with experience in training, instructional design, water, and sanitation, to build the capacity of our clients globally.

The Position: Global Learning Advisor.

Reports to: Directors of Training and Consulting.

Type: Full time, permanent.

Location: The position is based in Calgary, Alberta, Canada. International travel is typically four trips per year. Up to 50% of your time will be spent overseas.

Compensation: Salary will be discussed in the personal interview. Please include salary expectations in your cover letter.

Position start date: As soon as possible.

Application Due Date: We will review applications on March 26th, 2018. Applications will continue to be accepted until the position is filled. Only resumes of applicants who are legally permitted to work in Canada will be reviewed.

Position Summary

The Global Learning Advisor is part of CAWST’s Training and Consulting team. In this position, you will work directly with clients and staff to increase their capacity to effectively design, develop, deliver, and evaluate WASH training. You will support trainers to improve their skills through a competency development process and work with clients to co-develop training materials. You will feedback these experiences to our Research & Learning and our Virtual Services teams, to support them in the design of relevant and timely online and face-to-face training materials.

This is a demanding role that requires a creative, motivated, and enthusiastic individual who wants to contribute to building the capacity of WASH educators globally. The ideal candidate will have a proven track record of instructional design, with a focus on content for global audiences, as well as extensive experience developing and delivering workshops or courses for participants from low-income countries.

Specific Areas of Responsibility
  1. Training, Coaching, and Mentoring (40%)
  • Train partners, clients and staff using a variety of methods including workshops, mentoring, peer support, and apprenticeship to effectively:
    • deliver workshops on WASH
    • design workshops on WASH
    • adapt or customize content for a specific client context
  • Develop and maintain strong client relationships, building and sustaining credibility with your clients and potential clients.
  • Support CAWST staff to effectively deliver online and face-to-face training in WASH.
  • Contribute to the delivery of our semi-annual Learning Exchanges to support professional development, knowledge sharing, and feedback within CAWST and client networks.
  • Prepare and deliver webinars, online courses, and training workshops.
  1. Instructional Design (20%)
  • Support the design, development, evaluation, and improvement of CAWST’s education and training materials.
  • Develop competency frameworks for different roles in the WASH sector.
  • Develop online and face-to-face training programs for effective knowledge transfer that results in action leading to safe water and sanitation.
  • Develop digital learning tools suitable for clients in low-income countries.
  1. Developing Capacity of Local Partners (20%)
  • Work with local partner organizations to build their skills and capabilities so they can replicate CAWST’s capacity development services for client organizations.
  • Identify potential new local partner organizations within the region or countries of responsibility.
  • Work together with local partner organizations to develop strategy and plans, and seek funding for their development.
  • Act as project manager, as appropriate, and take responsibility for the capacity development process with the local partner.
  1. Business Development (15% of the time)
  • Research and prepare country and regional strategies.
  • Develop a strong understanding of country contexts, client organizations, and key water and sanitation issues.
  • Identify potential training, networking, and client support opportunities.
  • Seek funding to support your operations plan, working closely with the Fund Development team.
  • Contribute to funding proposals that include programs in your region or area of expertise.
  • Develop relationships with potential funders in your countries of responsibility.
  1. Operations Planning, Reporting (~5% of the time)
  • Develop and execute strategies and plans to develop leading, water, sanitation, and hygiene education and training programs.
  • Understand and contribute as appropriate to CAWST’s operations and business services cycle (e.g., department operations planning, monthly operations reports, budget reconciliations, timesheets, and trip reports).

Any other duties and responsibilities as may be required.

  • A bachelor’s or graduate degree in instructional design, education, adult education, or equivalent.
  • Preference given to those with a second degree, diploma, or equivalent training in engineering, science, or public health.
  • Certified Training and Development Practitioner (CTDP) designation is an asset.

Ideal candidates have the following experience:

  • International development and education (2-5 years) with focus on at least one of the following areas: capacity development, participatory training, instructional design, effective facilitation skills, mentoring, and coaching.
  • Designing, developing, delivering, and evaluating participatory adult learning workshops or courses.
  • Working in water, sanitation, and hygiene sector in low-income countries is an asset.
  • Experience designing and delivering online training is an asset.
Skills and Attributes

You are well suited for this role if you are:

  • Passionate about safe water and sanitation, and your values align with CAWST’s mission and vision.
  • Able to communicate complex ideas in simple and engaging ways.
  • Able to think creatively about challenges, resolve issues, and seek support when necessary.
  • Innovative, flexible, and open to change.
  • Able to balance and manage your own workload according to established business priorities and timelines.
  • Professional and diplomatic; work well independently, within teams, and across teams.
  • Able to quickly establish credibility with others.
  • Proficient in MS Office (e.g., Word, Excel, PowerPoint).
  • Excellent communications in English, written and verbal, with the ability to target a variety of cross-cultural audiences.
  • Fluent written and spoken Spanish and/or French is an asset.
To Apply

Please apply by sending your cover letter, resume, and completed questionnaire to [email protected]  Review of applications will begin on March 19th, 2018. Applications will continue to be accepted until the position is filled. Only resumes from candidates legally permitted to work in Canada will be reviewed; and only those applicants granted an interview will be contacted. No phone calls, please.


Please answer all questions to the best of your ability. Be as specific as possible and try to keep each answer under half a page.

  1. What has motivated you to consider working at CAWST?
  2. What excites you most about this particular role at CAWST?
  3. What is your philosophy on education and training? Please support your answer with an example you have of developing and delivering face-to-face training, preferably for an audience in a low-income country.
  4. What are your long-term career goals and aspirations? Where do you see yourself in five years?
Organizational Background

CAWST is a Canadian charity that focuses on the principle that safe water and basic sanitation are fundamentals necessary to empower the world’s poorest people and break the cycle of poverty. CAWST transfers knowledge and skills to organizations and individuals in low- and middle-income countries through education, training, and consulting services. Since 2001, CAWST’s global client network, including governments, community-based charitable organizations, local enterprises, international development agencies, and educational institutions, has helped 15.4 million people get better water or sanitation.

  • Our vision is a world where people have the opportunity to succeed because their basic water and sanitation needs have been met.
  • Our mission is to provide technical training and consulting, and to act as a centre of expertise in water and sanitation for the poor in developing countries.

CAWST values equitable opportunities, sustainable solutions, and collaborative and inclusive processes. We recognize and accept differences in cultural, religious and political processes.

The Financial Post newspaper named CAWST one of the Top 23 Charities in Canada in 2017. Read the article.