Lebanese nationals: Water and Sanitation Assistant

Norwegian Refugee Council (NRC)

Bekaa, , LB


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs.

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Role and responsibilities:

The roving Water and Sanitation Assistant is responsible for assisting in the day to day implementation of the WASH program in Lebanon’s Bekaa Valley through carrying out water and sanitation activities for beneficiaries. The position is part of the roving team, consisting of Water & Sanitation and Hygiene Promotion staff, allowing NRC to respond quickly to humanitarian needs within informal settlements.

Generic responsibilities:

  • Carry out technical needs assessments for ITSs(Informal Tented Settlements), in line with NRC’s project criteria intervention.
  • Produce accurate reports, measurements (BoQs) and/or photographs as evidence of a technical assessmentMonitor and report on the Water and Sanitation activities and ensure compliance with plans and NRC standards
  • Ensure minimum WASH standards (based on SPHERE) are applied and maintained in ITSs
  • Mobilize communities and community leaders for the building materials, construction activities and maintenance of structures
  • Suggest new methods and approaches in order to improve the quality of the activities
  • Administrate payment requests for partners, contractors, suppliers, construction workers etc
  • Ensure that all protection related detected cases are referred to the concerned referral focal point and to the related Protection Coordinator
  • Carry out related mainstreaming of protection in programme daily implementation as per the set NRC’s Protection mainstreaming guidelines, and ensure reporting any breaches/concerns to the line manager for proper action.
  • Prepare and file relevant documents according to procedures

Specific responsibilities:

  • Monitor water and sanitation facilities acceptance and beneficiary satisfaction in accordance with the M&E work plan
  • Mentor WASH focal points in informal settlements, ensuring they are able and engaged in WatSan activities such as maintenance and plumbing
  • Conduct rapid and precise assessments, including phone calls
  • Perform transect walks together with focal points assuring quality control of the activities, services
  • Ensure registration and inclusion of new refugees, report referrals and ensure follow up and feedback to refugees and focal points involved.
  • Report activities using distribution lists, field reports, attendance lists and Kobo online activity reporting

Critical interfaces

  • Logistics: Under the supervision of the DBO or WSO, the WSA-roving has to check the quality of items received to the warehouse (water tanks, frames, latrines and other WASH facilities) and liaise with logistic as needed
  • Hygiene promotion team: Liaise with the hygiene promotion team, refer WASH related diseases and HP activities needed in the ITSs. Attend monthly/weekly meetings with the hygiene promotion team to share achievements, challenges and follow up on referrals.
  • CMC: ensure WASH focal points are (s)elected, trained and included in the CMC approach with referrals reported via the internal joint-online-reporting mechanism
  • Education: When necessary, provide WASH facilities and services to education tents to support the education program in the common WASH education working cadastral.
  • Shelter: coordinate on activities linked to shelter in settlements, and where applicable in SSU/SSB
  • ICLA: Be familiar with and able to deal with referral cases, follow up communication with beneficiaries
  • Wash Committee, refugees and communities: engage with WASH committees, refugees, and communities and be aware of the importance of good relationships with the communities inside and outside of informal settlements

Professional Competencies:

  • University Degree, emphasis in civil, mechanical engineer, public health or any related major
  • Experience in working with water and sanitation projects in a humanitarian context
  • Knowledge of plumbing, water networks and sanitation technologies at camp level
  • Mobile electronic data collection (Kobo Collect)
  • Proficiency in Arabic (written and spoken), knowledge of English (written and spoken)
  • Vocational training in plumbing, infrastructural works and site improvement work
  • Trained in WASH standards and WASH services monitoring in informal settlements

Behavioral competencies:

  • Managing resources and achieving results
  • Communicating with impact and respect
  • Working with people
  • Handling insecure environments
  • Coping with change