Senior WASH Program Manager

, , UG

Lifewater is a Christian water development organization dedicated to effectively serving vulnerable children and families by partnering with underserved communities to overcome water poverty. Motivated by our faith in Jesus Christ, we serve the least and last as a demonstration of God’s unconditional love for all people. Lifewater serves all people, regardless of religion, race, ethnicity, or gender.

Essential Job Duties/Scope of Work:

JOB SUMMARY

The Senior WASH Program Manager manages all aspects of the implementation and development of the program and support functions to facilitate the implementation of the country strategy. Providing leadership, strategic direction, management and evaluation of all aspects of the Lifewater programs in Uganda, the Senior Programs Manager also plays a key role in external representation, legal compliance grant management, program coordination and team leadership.

The Senior WASH Programs Manager shall lead the Program team with passion and conviction, and is organized, data-driven, and outcome-oriented. S/he shall disciple the Lifewater Way with Program Staff and ensure that they are discipling the staff whom they directly oversee.

PURPOSE

The purpose of this position is to ensure the highest quality of WASH programing in the operational area. You will do this by regular visits to the field for planning, monitoring, evaluating, and coaching of staff.

ESSENTIAL RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential function:

  1. Ensure Effective Program Management
  • Assist the Country Director in the overall management of Lifewater International Uganda program activities to ensure the effective and efficient use of financial and material resources within the policies and procedures of Lifewater International – Uganda.
  • Oversee programme implementation in consultation with the relevant program managers and in accordance with the project proposals to ensure objectives are met within the required time frames and budgets. Where necessary, ensure preventative and corrective action is taken.
  • Develop and implement standardized processes, systems and procedures in order to ensure the efficient functioning of operations across all field sites.
  • Provide policy guidance and training to all field staff.
  • Represent the organization and liaise with local and national authorities and donor agencies to facilitate successful coordination of activities and ensure transparency in the community.
  • Prepare and submit weekly 15/5 reports and monthly operations reports to the Country Director as well as quarterly and semi-annual reports according to donor requirements and internal procedures.
  • Provide technical inputs and assistance to programs staff with particular reference to financial management and reporting systems.
  • Work with the APMs to conduct budget analysis and provide feedback to Country Director.
  • Prepare annual work plan and budget that identify key objectives, responsible staff, deliverables and potential roadblocks.
  • Ensure appropriate security procedures, and monitoring, analysis, and reporting systems are functioning in all field sites. 
  1. Provide Technical Leadership
  • Lead in applying appropriate technologies including designing best water scheme components appropriate to the locality, water treatment technology coordinating the program and spearheading learning, documentation and experience sharing among staff and government bodies.
  • Work closely with WASH Technicians to conduct research and designing appropriate sanitation technologies for schools and communities.
  • Facilitate detailed participatory implementation plan for Lifewater’s Vision of a Healthy Village program in targeted communities, including software and hardware elements.
  • Organize technical feasibility study and lead the overall process to produce a quality study and design document that will inform design options alternatives with costs and other recommendations (for borehole drillings, on-spot springs, hand dug wells, gravity-fed systems, school latrines, and other WASH scheme components).
  • Develop and deploy a standardized and robust water quality management program for all hardware constructed or rehabilitated by Lifewater. Integration of such information into AKVO will be of primary importance.
  • Weekly review AKVO Flow data to monitor program activities and ensure compliance with construction standards.
  • Provide capacity building in the areas of design of water schemes, sanitation and hygiene with a particular focus on multiple uses of water, water quality, ecological sanitation and community planning with participatory learning including; CLTS, Sanitation as a Business (SaaB) Sanitation Marketing (SanMark), PHAST, CHAST, Water Quality Test and AKVO tools.
  • Ensure operation and maintenance, environment and sustainability issues are considered and factored into program design; ensuring that it is evidence based and well linked to other sector activities
  • Be a member of the Senior Management Team (SMT) and support Country Director on organizing SMT meetings and working closely with members on implementation of the Action Areas. 
  1. Proactive Compliance
  • Develop and implement an Internal Control System to ensure compliance with internal policies and procedures, donor regulations and local laws.
  • Monitor, evaluate and report on all program activities to Country Director.
  • Ensure that staffs, vehicles, motorcycles, and other LI properties are timely and appropriately insured.
  1. Strategic Planning, Budgeting, Reporting and Management
  • Lead teams in project design, budgeting, developing concept notes, proposal writing and management, ensuring that projects meet government, and donor planning, programming, monitoring, reporting and financial requirements, including program quality standards. 
  • Assist Country Director in developing and implementing a strategic plan and designing an appropriate organizational structure
  • Lead the preparation of multi-year and annual budgets for the organization
  • Conduct weekly 30 minute meetings with Country Director to ensure that week planning and priorities are optimal.
  1. Human Resources
  • Oversee the recruitment and selection of qualified field staff, recommend promotions, disciplinary action and termination of staff in consultation with supervisors.
  • Collaborate with CD and program managers to maintain security of staff.
  • Ensure that appropriate care, training and support are being provided to all staff in the organization.
  • Develop and implement tools for sustainable HR management, including HR strategy and procedures, and recruitment and career development.
  • Support APMs on regularly updating Staff Leave Master tracker.
  • Plan for and implement reflective practice and learning events by program staffs and LI country office for ongoing improvements in program delivery.
  • Conduct reviews with program staffs quarterly to evaluate performance and quarterly goal.
  1. Training/ Capacity Building
  • Determine training and capacity needs for field staff.
  • Train program managers to increase their responsibilities in order to build capacity and ensure sustainability of programs.
  • Conduct ongoing professional capacity building and coaching of staff, particularly WASH Technicians and other technical staff.
  • Conduct staff capacity needs assessment and make recommendations to SMT.
  • Make necessary arrangements for trainings to be conducted by LI HQ in Uganda.
  1. Representation
  • Stand in for Country Director in his absence.
  • Attend and represent the organization at coordination meetings which are relevant to country operations activities, including government and sector meetings such as UWASNET regional meetings and DWSCC platforms).
  • Network and liaise with other NGOs, government, other donors to learn and share information on design construction of water, sanitation and hygiene scheme components.
  • Interface with national government and relevant agencies to ensure mutual understanding of operations.
  • Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors.
  1. Future Program Developments
  • Support Country Director in conducting feasibility study of third district for Lifewater program in Eastern Uganda, in support of field office launch in early 2018.
  • Support Country Director in the development on maintenance and suitability strategy for phased out communities.
  • Interface with national government and relevant agencies to ensure mutual understanding of operations.
  • Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors.

 

TRAVEL REQUIREMENTS

This position will require giving bi-weekly support to each of the program offices in Eastern Uganda

Qualifications:

  • 8-10 yrs of progressively responsible operations management experience, in a WASH National/International NGO setting, including Senior, Country-level positions and with experience with SMTs
  • Significant experience in managing WASH programs, or related, in rural Uganda
  • Significant technical WASH experience related to oversight and construction of rural WASH systems
  • Experience in developing and managing procurement and logistical procedures and policies
  • Skills and knowledge in operational sustainability and capacity building
  • Strong writing, presentation and reporting skills
  • Demonstrated ability to represent organization in National and Regional-level forums
  • Demonstrated ability to develop and stream-line national policies and procedures
  • Knowledge of operational safety and security practices, including developing standard operating procedures, incident tracking, and evacuation protocols
  • Proven capabilities in leadership required
  • Strong negotiation, interpersonal and organization skills
  • Advanced degree in Water, Sanitation, Environmental and Civil Engineering preferred and with hands-on experience in designing appropriate WASH facilities. Registered Engineer preferred.
  • Proficiency with MS Word, Excel, PowerPoint…etc
  • Ability to read, write, analyze and interpret, technical and non-technical in the English language;
  • Ability to effectively present information and respond appropriately to questions from senior managers in the field and HQ, counterparts, senior government and other related regional players.

PERSONAL SKILLS AND QUALITIES:

  • Committed Christian, active in a local church
  • Commitment to the mission, vision, and core values of Lifewater International
  • Flexible and adaptable to changing environments
  • Honest and dependable in all areas including finances
  • Strong desire to work in and serve rural communities

POSITION TYPE

ORGANIZATION TYPE

EXPERIENCE-LEVEL

DEGREE REQUIRED