Director of Knowledge Management and Communications

Chapel Hill, NC, US

Position Type

  Permanent Staff (EHRA NF)
Department Environ Sci Engineering – Ops-463001
Working Title Director of Knowledge Management and Communications
Appointment Type EHRA Non-Faculty Research
Position Posting Category Public Relations/Communications/Marketing
Salary Range $49,500 – $75,000
Full Time/Part Time? Full-Time Permanent
Hours per Week 40
Vacancy ID NF0002064
Position ID 20007272
Posting Open Date 07/01/2016
Application Deadline 07/24/2016
Open Until Filled No
Proposed Start Date 09/01/2016
Position Summary

The Water Institute at UNC (WI) was established in 2009. It is hosted within the Gillings School of Global Public Health and the Department of Environmental Sciences and Engineering. The WI focuses on the interfaces between water, health and development; fosters partnership across UNC, nationally and worldwide; works with government, industry and civil society; pursues quality in its work; tackles issues of major importance to global public health; acts inter-disciplinarily and inter-sectorally; and recognizes and enhances the contributions of science, technology, management, enterprise, policy and practice. The WI pursues its goal of support to effective action in water, health and development through activities in four core functions; research; teaching and learning; network and partnership building; and knowledge management. The WI currently pursues five thematic Focus Areas. They are cross-cutting subjects in WaSH-health-development in which there are identifiable ongoing problems, and in which the Water Institute can contribute to accelerating progress. They reflect complex issues that are too readily ignored in favor of simpler and easier to answer questions. We aim to work with others to identify them, understand them, and to find creative, added-value, ways forward. Our focus areas are: Monitoring, Evaluation and Learning; WaSH Service Delivery Policy and Governance; Sanitation; Water Scarcity and Climate Change; Health Systems and WaSH; International Policy and Monitoring; and Drinking Water for All.
Purpose of the Position: The individual in this position serves as the Director of Knowledge Management and Communications, one of several organizational units within the Water Institute. This is a professional position providing services to the Water Institute and reports to the Director of the Water Institute. The individual in this position will interact with faculty, staff, and students within the university as well as WI internal and external stakeholders. As such, he/she is responsible for planning and implementing a comprehensive knowledge management and communications strategy for both internal and external audiences to ensure activities, results, and resources have policy impact, are widely disseminated and support efforts to increase the visibility of the Water Institute. He/she participates as a member of the Water Institute’s Senior Leadership and Management Team to ensure successful implementation of organizational policies within the organization’s matrix structure. The individual in this position is responsible for a broad range of duties to be assigned by the Director or by his designee, related to knowledge management and communications.

Educational Requirements

Masters degree in Library Science, Communications, Journalism, Marketing, Public Management, Management of Information Systems, Media Studies or Arts, or other field related to knowledge management, communications and/or media.

Qualifications and Experience

Six (6) years of combined knowledge management and communications experience, preferred. Experience working in higher education, as well as in the Water, Sanitation, and Hygiene (WaSH) sector preferred. Experience with website management, design, and development, particularly with the WordPress content management system and LAMP web service solution stack preferred. Experience with data stewardship and curation, including data management plans, IRB guidance and oversight, and technical review preferred. Experience developing and implementing communication strategies for fundraising activities preferred. Strong writing, editing, analytical and interpersonal skills. Clear understanding of and experience applying knowledge management and communications concepts, tools, and approaches for both internal and external audiences. Demonstrated ability to create persuasive and clear communications in all forms, traditional and electronic, and with varying audiences. Strong critical thinking and problem solving skills. Demonstrated skills in managing small and large projects with multiple internal and external partners, as well as experience in supervising multiple staff members and projects. Demonstrated ability to communicate effectively with a variety of individuals including faculty, staff, students, leaders, and external stakeholders, as well as maintain effective working relationships with colleagues, professional staff, and researchers. Ability to prioritize, focus and achieve results in a fast paced and complex environment.

Equal Opportunity Employer

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Special Instructions

Please include the contact information for three references.

Instructions for writing sample attachment: Writing sample that demonstrates your best work (for example: an article or press release, a technical memo addressing a knowledge management problem or a written deliverable from a research project).

Quick Link

Department Contact Information


Department Contact Name and Title Melissa Halstead, HR Consultant
Department Contact Telephone or Email [email protected]
Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.


Applicant Documents

Required Documents
  1. Curriculum Vitae / Resume
  2. Cover Letter
  3. List of References
  4. Writing/research Sample
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please select the response below that describes your level of education that best or mostly closely satisfies the education requirements for this position.
    • Bachelor’s degree in required discipline(s) listed or related field
    • Bachelor’s degree in any field/discipline
    • Master’s degree or Doctorate degree in required discipline(s) listed or related field
    • Master’s degree or Doctorate degree in any field/discipline
    • None of the above
  2. * How many years of knowledge management and/or communications experience do you have?

    (Open Ended Question)

  3. * How many employees have you supervised in a knowledge management and/or communication supervisory position? Provide position title.

    (Open Ended Question)

  4. * Provide list of web design, web management and database management software you have worked extensively with in the last 5 years.

    (Open Ended Question)

  5. * Do you have experience translating scientific publications into common language?
    • Yes
    • No