UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.
Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.
With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.
A flexible structure and global reach means that we can quickly respond to our partners’ needs, while offering the benefits of economies of scale.
Since 2012, UNICEF Jordan Country Office has been playing an integral part of the humanitarian response for Syrian refugees in Jordan. As WASH sector lead, UNICEF is leading the Water, Sanitation and Hygiene promotion assistance to the refugees in camps as well as in host communities, including schools and other institutions. Zaatari Refugee Camp is among the main locations where UNICEF is providing humanitarian WASH assistance which hosts more than 80,000 refugees.
In Zaatari refugee Camp, UNICEF is providing water at a daily average of 3,800,000 litres. This is provided through two boreholes operated within the camp, contributing about 65% of the daily supply, and number of privately owned external boreholes, contributing the remaining 35% of daily supply. Currently, water is being trucked from the boreholes to the distribution points but this arrangement is expected to cease once the water distribution network is completed by mid-2015. In addition to water supply, UNICEF is also supporting disludging services; dislodging on average 1,800,000 litres of sewage or waste water per day. This waste water is trucked to the Al Akeidar Treatment Plant, some 45km away from the camp. UNICEF is also supporting the rehabilitation, operation and maintenance of some 370 communal WASH blocks in the camp, in schools as well as solid waste management in the camp.
While all the above activities are conducted by implementing partners, there has been significant bottlenecks regarding the effective service deliver by these partners. Although majority of the problems of quality service delivery are related to water supply, the other WASH components also present some major constraints.
Against this background, UNICEF put together an independent team to conduct daily monitoring of the major UNICEF supported service delivery projects in the camp, with the sole aim of improving the quality and effectiveness of the services provided. This structure has not only improved overall quality of results, but also enhanced a cordial relationship between right holders and duty bearers, particularly in the area of water supply. Based on this experience, UNICEF has decided to expand this monitoring structure to other WASH components it supports in the camp.
Under the supervision of the Field Monitoring Supervisor:
Duties at the Entrance Gate:
- Maintain presence at the entrance gate of Azraq Camp during WASH operational hours, (06:00 AM – 06:00 PM, 7 days a week), with accordance to the staff rotation schedule.
- Inspect desludging and solid waste trucks to ensure they are total empty before they enter the camp.
- Inspect water trucks to ensure that they are fully loaded when they enter the camp.
- Perform water quality test on the external water trucks to ensure that the quality of external water meets UNICEF standards and report any irregularities.
- Monitor and accurately record and report quantities of water brought to the camp from external sources and their designated location.
- Perform daily inspection on the water, wastewater and solid waste trucks to verify the trucks plate number with the master list and observe the truck contraventions with the truck inspection requirements.
Duties at the Exit Gate:
- Maintain presence at the exit gate of Azraq Camp during WASH operational hours, (06:00 AM – 06:00 PM, 7 days a week), with accordance to the staff rotation schedule.
- Inspect loaded desludging trucks to determine the volume of wastewater loaded in the each truck.
- In the logbook or tracking form, accurately record all details of each desludging trip including, truck number, driver name, volume, time- in, time out, location of desludging, location of disposal, type of wastewater, voucher number and any other information that is required in the form.
- Monitor and accurately record and report quantities of wastewater taken from the camp and transferred to the internal and external treatment plants.
- Perform daily inspection of the desludging trucks to verify the trucks plate number with the master list and observe the truck contraventions with the truck inspection requirements.
- Inspect loaded solid waste trucks and the weighing bridge to determine the volume/ weight of solid waste in each truck.
- Monitor and accurately record and report quantities of solid waste taken from the camp and transferred to the external landfill.
- Inspect water trucks leaving the camp to ensure that they are completely empty from water.
- Perform daily inspection on the water, desludging and wastewater trucks to verify the trucks plate number with the master list and observe the truck contraventions with the truck inspection requirements.
Roaming Patrol Duties:
- Observe and record any environmental issue that is affecting or might affect the surrounding area of the water entry point, J stations and communal tap stands.
- Observe and record and report any damage or faults of water tanks, pipeline and other water supply structures in the camp.
- With the assistance of the IBVs accurately record and report the meters reading and the quantity of water received and discharged by the J-stations in Azraq camp.
- With the assistance of the IBVs accurately record and report the meters reading and the quantity of water discharges by the borehole(s).
- With the assistance of the IBVs, perform monitoring on the WASH facilities, water quality, solid waste and desludging inside the 3 villages and the public area in Azraq camp.
- Oversee the work of Syria Incentive based volunteers (IBVs) who are assisting in the water monitoring activities.
- Compile and report Syrian IBVs records, finding, notes and observations on a daily basis.
- Share the daily records and notes of WASH operations with the Field Monitoring Supervisor.
Under the supervision of the Field Monitoring Supervisor:
- Immediately report any operational issues that affect or might affect the normal WASH operations, such as technical problem in the borehole/ J stations, electricity outage, strikes, etc.
- Conduct analysis on the condition of water, desludging and solid waste trucks to identify any technical issue that might affect the quality of the respective WASH service provided to the refugees’ community
- Perform any other task that is assigned by the supervisor and / or Programme Monitoring Manager.
- Collaborate effectively and responsively with the entire UNOPS monitoring team including monitoring focal points, and program monitoring manager.
- Maintain a positive approach and team spirit with the entire monitoring team.
- WSMs in Azraq Camp should report directly to Field Monitoring Supervisor.
- Water and Sanitation Monitors (WSMs) are expected to work 12 hours (from 6:00 am to 06:00pm) in the camp and take one day off as a compensation. In other words, the deployment of the staff will be 15 days in each month.
· Reliable and able to work under pressure;
· Good team player;
· Capable of working in a multi-national/cultural environment;
· Excellent communications skills;
· Strong organizing ability;
· Ability to learn
· Client focused
· Networking skills
· Ability to follow precise instructions;
- Secondary Education is required. University degree preferably in Business Administration, Social Studies, Environmental Studies or other related field would be a considered advantage.
- 2 years of general clerical work or any other relevant field work, which should include a good knowledge of humanitarian or any other relevant field.
- Intermediate computer operating skills (word, excel, presentation, Access, etc)
- Good knowledge of the local language and one or two languages of the organization.
- Fluency in both English and Arabic required.
- Advanced Computer literacy especially in (Excel and Word).
Contract type: Local ICA
Contract level: LICA 4
Contract duration: 6 months
For more details about the ICA contractual modality, please follow this link:
- Please note that the closing date is midnight Copenhagen time (CET)
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.