WASH Consultant-Evaluator

, , AO

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.


Violence and ethnic tensions in the Kasai Province, Democratic Republic of the Congo (DRC), has forced over 32,000 individuals to seek safety and protection in Angola (province of Lunda Norte), since refugees report indiscriminate mass killing of unarmed civilians, rape, burning of villages and people, and other grave human rights abuses together with the shortage of food, basic goods and services as reasons for fleeing.

While thousands of refugees from DRC have arrived to Angola since April 2017, the number of newly-arrived refugees has decreased significantly since early July 2017. According to interviews with recently arrived refugees, the reasons for the reduction in the number of refugee arrivals is due to people hiding in the bush fearful of being caught in the ongoing conflict and insecurity, attacks by government and militia forces as well as limited access to border points adjacent to Lunda Norte.

The Government of Angola (GoA) has identified the new site of Lóvua, some 94 km West of Dundo city, to host these refugees. Humanitarian partners, supporting the GoA and particularly the Ministry of Welfare and Social Reintegration (MINARS), continue to develop the new site to ensure the establishment of an arrival/reception center and the installation of basic services prior to the relocation of refugees from August.

When UNICEF designed this WASH humanitarian response with CERF funds included into the proposal a focused appraisal of the intervention at its last stage. This decision was reflected into the budget (1% of the total CERF project budget). This After-Action Review represents for UNICEF a way to promote organizational learning, as recommended by ALNAP (2016), in the framework of this humanitarian response. Through this “light” assessment, UNICEF is looking to discover what happened and why happened in the framework of the WASH intervention.

In the following weeks the UNICEF WASH intervention will finalize, although the ongoing humanitarian environment in that province will continue demanding more lifesaving operations. The expectation from this After-Action Review is to draw lessons learnt and shape best practices that can improve the effectiveness and efficiency of future humanitarian interventions in WASH for UNICEF in Angola.

Goal and Objective:  

Under the supervision of the Chief of WASH Section, the consultant will critically identify key lessons learnt and best practices derived from UNICEF WASH humanitarian assistance to DRC refugees in 2 reception centers in Dundo city (Cacanda and Mussungue), the new Lovua refugee settlement, and in host communities of Lunda Norte province, and will elaborate conclusions and recommendations.

Activities and Tasks: 

  • Systematize the chronology of the UNICEF’s WASH intervention differentiating the timeline of its three main pillars (safe water supply, sanitation and solid waste management, and hygiene).
  • Extract a set of critical lessons learnt (experiences derived from this intervention) that should be taken into consideration in futures humanitarian projects by UNICEF in the country.
  • Propose a core of implemented and tested good practices (strategies that have been proven to work well and produce expected results) by UNICEF to be recommended as a model for new interventions.
  • Provide a summary of fundamental conclusions and recommendations resulting of this learning.
  • Oriented exercise to be shared with the humanitarian evaluation community of practice.

Work relationships: 

The consultant will work with other WASH partners:

  • 2 UNICEF WASH Implementing Partners: Lutheran World Federation (LWF) and People In Need (PIN)
  • Norwegian Church Aid (NCA)
  • Medecins Sans Frontieres (MSF)
  • Refugee camp leaders as well in Cacanda and Lovua.
  • And Host communities

Additional guidance

This learning-reoriented exercise is based on the following groups of questions:


  • What was expected to happen and what actually occurred relative to its three main pillars in the framework of the WASH UNICEF humanitarian intervention?
  • What were the main drivers / factors which facilitated / limited the implementation and results of the WASH UNICEF humanitarian intervention?
  • How were faced those main drivers / factors by the different implementers / actors and what were their results?
  • What were the key (positive and negative) milestones in the implementation of the three pillars of the WASH UNICEF humanitarian intervention?

Lessons learnt:

  • What was learned (by the different implementers / actors) from the process of performing this WASH UNICEF humanitarian intervention?
  • What was learned relative to the following aspect: management, communication, budgeting, reporting, procurement, etc.?

Good practices:

  • What worked well and contributed to achieve expected results in implementation of the WASH UNICEF humanitarian intervention?
  • What decision making mechanisms were established and used with the government to orient the WASH UNICEF humanitarian intervention?
  • What kind of decisions were taken or not based on these decision making mechanisms?

Conclusions and recommendations:

  • What kind of evidences are clear regarding the effectiveness and efficiency of this specific save lives intervention?
  • How could be improved a humanitarian intervention in the field of WASH, in general, and in UNICEF, in particular?

Desired competencies, technical background and experience

  • Demonstrated 5 years’ experience in planning, formulation and implementation of WASH projects
  • Previous experience conducting similar tasks in camps or humanitarian contexts
  • Excellent report writing skills, either in Portuguese and English.
  • Excellent communication skills in Portuguese, with operational capacity in English; experience facilitating trainings/workshops will be an advantage
  • Knowledge of the international humanitarian standards such as Sphere and WHO, related to WASH sector.
  • Previous experience working with international humanitarian organizations or UN agencies.
  • Master or Bachelor’s Degree in WASH/Public Health or related fields

Administrative issues

The consultant will be based in Dundo city (province of Lunda Norte). He/She will be supported in the field by UNICEF Emergency Team in the field, and particularly by the Emergency WASH Specialists, together with the overall guidance and follow up from the Chief of WASH.


  • The consultant will submit a technical and economic proposal ALL INCLUSIVE (Consultancy fees and additional anticipated expenses to fulfill the terms of the assignment including a round trip from city of origin to Dundo City).
  • UNICEF will provide necessary transportation in Lunda Norte province during the consultancy assignment.
  • The candidate selected will be governed by and subject to UNICEF’s General Terms and Conditions for individual contracts.


  •  In Lunda Norte province security is quite stable.
  • The consultant has to respect the UN security protocols and will need a security briefing and clearance with UNDSS before being deployed in Lunda Norte province.

Competencies of Successful Candidate

To view our competency framework, please click here

Please indicate your ability, availability and financial proposal to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable).  Applications submitted without a daily/monthly rate will not be considered.

Note: Angolan nationals will be compensated in the local currency (Kwanza) as pre UNICEF policy & procedure.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Opening Date Tue Nov 07 2017 03:00:00 GMT-0500 (EST) W. Central Africa Standard Time
Closing Date Tue Nov 14 2017 17:55:00 GMT-0500 (EST)