WASH/Shelter Program Manager


Kabul, , AF

Background on ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last kilometer: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. ACTED develops and implements programs that target the most vulnerable amongst populations that have suffered from conflict, natural disaster, or socio-economic hardship. ACTED’s approach looks beyond the immediate emergency towards opportunities for longer term livelihoods reconstruction and sustainable development.

With a budget of 164 million EUR in 2014, ACTED is active in 35 countries and implements more than 450 projects a year reaching over 8 million beneficiaries with 400 international staff and 4,300 national staff.

Country profile

Capital Office: Kabul

Areas: 3 (2014)

On-going Projects: 26 (2014)

Budget: 15.9 M euros (2014)

National Staff: 921 (2014)

ACTED continues to build on 17 years of uninterrupted presence in Afghanistan, with 900 staff of whom 98 % are Afghan nationals, dedicated to the people of Afghanistan and to rebuilding their country. ACTED consolidates its work in eight of Afghanistan’s 34 provinces in the north of the country and our beneficiaries, while predominantly from rural, agricultural-based areas, typify the diversity which is Afghanistan, inclusive of different ethnic groups, languages, customs and traditions.

ACTED works with 8% of the population, building sustainable livelihoods in a holistic way in seven Northern provinces. We empower people to secure ownership of and access to resources, and income-earning activities, including building reserves and assets to offset risk, shocks and to meet contingencies and emergencies that have continued to affect the country. The conflict presents challenges, but we continue to deliver emergency and development programs with continued support of communities and the determination of our staff.

ACTED’s programs has six objectives: human, social, natural, financial, political and physical capital development.

ACTED works in partnership with NGOs and the government to deliver key national programs. We represent and advocates on behalf of NGOs as an elected member of the MAIL NGO Coordination Unit and the NSP Facilitating Partners Representative Group. The Afghanistan Livelihoods Network (ALN), an initiative of ACTED, fills a gap in the development sector with 90 organizations attending our best practice workshops. We participate in other humanitarian and early recovery coordination mechanisms. We continue to serve as an elected member of the governing bodies of the Agency Coordinating Body for Afghan Relief, (ACBAR, which represents 120 member NGOs) and the Human Rights Research and Advocacy Consortium. We also serve as a member of the governing bodies of local organizations.

Sustainable livelihoods security is a long-term development strategy. We continue to design and deliver holistic programs that have shown tangible results. As such, our focus is to continue providing communities with the means to identify their own priorities. Programs remain evidence-based and relevant to needs. Inclusion of young people and women is key priorities and we will continue to respond to emergencies if they arise, while continuing to support civil society, improve coordination and increase regional dialogue with neighboring countries.

Position profile

The WASH/SHELTER Program Manager will work in and oversee ACTED’s WASH Program.

He/she reports immediately to the Area Coordinator concerning any difficulty met in the implementation of his/her activities, in dealing with beneficiaries, authorities or with other stakeholders, or with concern to security.

With these objectives the WASH Program Manager is responsible for:

– Building/rehabilitation/preventive maintenance of water and sanitation facilities in emergency and long-term settings

– Water quality and delivery monitoring or organization

– Solid waste management and hygiene promotion

Coordination with stakeholders involved in water and waste management at local level

1. Ensure external representation of ACTED in relevant sectors

– Representation vis-à-vis provincial authorities:

Participate in technical and sectoral meetings to ensure visibility amongst local authorities;

– Representation vis-à-vis Donors:

Participate in technical and sectoral Donor meetings and pass relevant information to the Country Coordinator;

– Representation vis-à-vis international organizations:

Participate in technical and sectoral meetings and working groups involving NGOs and UN Agencies (UNHCR, UNICEF, WFP, WHO, etc.) and all other inter-governmental institutions;

Contribute to the creation of reports, ensuring the quality and accuracy of technical information provided as well as the confidentiality of internal information as required.

More generally, the program manager is expected to contribute to the creation of a positive image and overall credibility of the organization, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors.

2. Project Cycle Management

– Project implementation:

Plan the various stages of project implementation;

Guide the implementation of the project and the methods of follow-up;

Manage project finances, logistics and materials;

Liaise with all internal and external counterparts of the project;

Assess the activities undertaken and ensure efficient use of resources;

– Project reporting requirements:

Create and update work-plan and Program Manager Framework for the project

Set up a clear timeline of reports to be submitted to project Donors;

Draft narrative reports to donors, monthly internal reports and contribute to the development of financial reports through regular budgetary follow up;

Ensure adherence to FLAT procedures.

More generally, communicate systematically to the relevant Country Coordinator on project progress and planning.

3. Provide Relevant Technical Expertise

– Provide technical inputs and guidance and ensure that technical quality and standards are considered during project implementation:

Collect technical information and analyze associated opportunities and risks;

Support the design of BoQs for WASH facilities in refugee camps;

Define adequate technical modalities and strategies of intervention as per objective;

Identify relevant technical authorities and partners, and propose formal partnership and/or contracts;

Oversee construction activities of water, greywater and sewage systems..

– Undertake quality control:

Analyze technical added-value and project impact;

Propose and implement solutions to problems encountered;

Set up technical evaluation exercises during and following implementation.

4. Oversee Program Staff and Security

– Guide and direct program staff:

Organize and lead project coordination meetings;

Prepare and follow work plans with each project member;

Ensure a positive working environment and good team dynamics (solve out potential conflicts);

Adapt the organigram and ToRs of project personnel according to the project development;

Undertake regular appraisals of directly supervised colleagues and pass appraisal forms to the Country Admin/HR Manager with recommendations (new position, changes to contract or salary etc.);

Ensure a building of capacity amongst technical staff in the relevant sectors.

– Contribute to the recruitment of expatriate and national staff:

When requested by HQ or by Country Coordinator, draft ToRs or Job Profiles and undertake interviews to assess technical abilities of expatriate and national candidates

– Oversee staff security:

In cooperation with the relevant department, monitor the local security situation and inform the Country Coordinator of developments through regular written reports;

Contribute to the updating of the security guidelines in the project area of intervention;

Ensure that security procedures are respected by each member of the project team.

5. Identify Best Practices and Lessons Learned

Collect information and tools employed for project implementation;

Draft memos detailing lessons learned and best practices identified during the project;

Share such memos with internal and external partners;

Communicate such information to the Country Director or Area Coordinator, to Regional Support Offices and to HQ Reporting Department.


• At least 3 years of experience in project management, preferably in an international context;


• Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus.

• Additional monthly living allowance

• Free food and lodging provided at the organisation’s guesthouse

• Transportation costs covered, including additional return ticket + luggage allowance

•  Provision of medical, life, and repatriation insurance + retirement package

Submission of applications

Please send, in English, your cover letter, CV, and three references to [email protected]


For more information, visit us at http://www.acted.org