WASH Consortium Coordinator


Amman, , JO

Background on ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. With a team of 4,300 national staff 300 international staff, ACTED is active in 35 countries and implements more than 450 projects a year reaching over 11 million beneficiaries.

Country profile

Country Profile

Number of projects 9

Number of areas 4

Number of national staff 333 (August 2016)

Annual budget (EUR) $28.5M (est. 2016)

Number of international staff 50 (August 2016)

ACTED Jordan provides emergency humanitarian assistance as well as longer term development programs reaching over 150,000 direct beneficiaries in Jordan in 2016.

ACTED’s operations are spread across Amman as the Country Office, and three area offices:

– From its office in Marfaq, ACTED provides support to vulnerable Jordanians and Syrian refugees of Northern Jordan including household rehabilitations, emergency assistance (cash, vouchers and in-kind), as well as water/sanitation infrastructure. ACTED is also working to develop sustainable livelihood programmes.
– In Za’atari King Abdulla and Cyber City refugee camps, ACTED provides water supply, solid waste management, hygiene promotion, community mobilization, repair and maintenance and has completed the initial phase of the Za’atari water network for over 80,000 refugees.
– In Azraq (including Azraq refugee camp), ACTED provides water supply, solid waste, desludging and food assistance for approximately 35,000 refugees.
ACTED also partners with REACH, who provides information management support to working groups and sectors nationally. The Amman office is also ACTED’s Regional Coordination Office for the MENA region. Through it, ACTED supports civil society development through a regional program across Jordan, Palestinian Territories, Egypt, Tunisia, and Libya. In addition, the Regional Coordination Office provides support to the MENA region, including operations in Iraq, Turkey, Lebanon, Yemen, as well as those mentioned earlier, supporting ACTED’s response to the Syrian refugee crisis across the region.

Position profile

1. Representation

a) Protect and promote the vision, mission and interests of consortium partners towards external stakeholders;

b) Represent the consortium toward the donor(s) and government authorities and therefore communicate with the donor(s) and government authorities;

c) Where relevant, expand the donor portfolio of the consortium by tracking funding opportunities

d) Attend government, UN, NGO and donor meetings and present ongoing consortium activities;

e) Ensure the visibility of the consortium amongst humanitarian, donor and government actors throughout the project;

f) Effectively manage coordination with other actors (UN, NGOs) intervening in a similar sector;

g) Ensure the continuum of consortium PR activities, including formal presentations, engaging media for coverage on success stories, updating project-specific and regional fact sheets, and documenting publications featuring the consortium in the media;

h) Oversee the consortium’s communication activities including media visits, photographer’s mission, videos, etc.;

i) Lead the drafting and dissemination of position papers, statements, reports and releases on the consortium’s engagements and humanitarian advocacy.

2. Internal Coordination

a) Effectively manage partnerships between the different parties of the consortium to ensure smooth collaboration;

b) Ensure regular and open/transparent communication between consortium partners;

c) Regularly communicate with consortium Country Directors on project activities;

d) Convene and chair regular (e.g. monthly, quarterly) consortium steering committee meetings to discuss programme and financial issues, disseminate minutes and follow up on action points;

e) Carry out weekly catch ups with consortium key focal points.

f) Support the development and maintenance of a coherent consortium strategy across all partners;

g) Promote harmonization of approaches and methodologies across all consortium partners by developing and monitoring use of common tools, as well as creating opportunities for experience sharing and learning;

h) Coordinate the development of all technical tools related to the consortium’s project (ToRs for consultants and evaluators, ad hoc reports, capitalization reports…);

3. Project Cycle Management

3.1. Project Planning

a) Define project implementation modalities and methodologies (including, but not limited to technical specifications, identification and registration of beneficiaries, distribution and sensitization);

b) Organize project kick-off and close-out meetings;

c) Together with the Project Managers of consortium partners, plan the various stages of project implementation and set direction by prioritizing and organizing activities and resources to achieve project objectives.

3.2. Project Implementation Follow-up

a) Oversee and monitor the work of consortium and local implementing partners, ensuring that technical quality and standards are considered and respected during project implementation;

b) Support the Project Managers of each partner to implement all aspects of the project;

c) Conduct regular follow-up of work plans, identify and address any delays in a timely and effective manner;

d) Monitor output achievement, cash burn rates and ensure a timely completion of the project.

3.3. Project Quality Control

a) Conduct periodic field visits to validate progress reports, identify problems and issues to address during Consortium Management Team meetings and make recommendations for improvement;

b) Ensure the project progress is effectively monitored through regular data collection, analysis of indicators and activities and documented with proper sources of verification;

c) Advise consortium Project Managers to adapt implementation of the project according to monitoring and evaluation findings;

a) Advise on and assist with project reviews conducted by internal and external monitoring and evaluation team;

b) Coordinate and put in place a program capitalization system in collaboration with each focal point from each consortium partner.

3.4. Grant Management

a) Ensure that contractual obligations are met in terms of project deliverables;

b) Ensure the activities are implemented according to the approved donor and partnership agreement;

c) Ensure that donor rules and procedures are understood and respected by all parties, sharing information and conducting training if required on proposed systems and processes for consortium management;

d) Develop a reporting schedule that is agreed by all consortium members;

e) Ensure external reporting for all the consortium members according to donor and ACTED requirements is respected by all according to agreed deadlines;

f) Collect and consolidate narrative reports from consortium members for donor reporting;

g) Prepare documentation for any project modifications, including budget revisions, amendments or extensions. Ensure such changes are made in close consultation with the consortium partners;

h) Together with the Country Finance Manager, manage and negotiate any budget changes in accordance with donor and ACTED HQ criteria.


  • At least 2 years of field experience in program management and coordination
  • Familiarity with the aid system, and ability to understand donor and governmental requirement
  • Excellent communication and drafting skills;
  • Able to coordinate and manage staff and project activities;
  • Proven ability to work creatively and independently both in the field and in the office;
  • Being a strong team player and adept at creating a strong team spirit;
  • Ability to organize and plan effectively;
  • Ability to work with culturally diverse groups of people;
  • Ability to travel and work in difficult conditions and under pressure;
  • Knowledge of local language and/or regional experience an asset


  • Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
  • Additional monthly living allowance
  • Free food and lodging provided at the organisation’s guesthouse/or housing allowance (depending on contract length and country of assignment)
  • Transportation costs covered, including additional return ticket + luggage allowance
  • Provision of medical, life, and repatriation insurance + retirement package

Submission of applications

Please send your application including cover letter, CV and references to [email protected] under Ref: CCW/JOR

Download the job offer in PDF format