Intern (Water Policy and Regulation)

International Water Association (IWA)

The Hague, Netherlands 🇳🇱

About IWA
IWA’s vision is a world in which water is wisely managed to satisfy the
needs of human activities and ecosystems in an equitable and sustainable way.
We inspire change by servicing IWA members, the community of water
professionals and opinion leaders; and by being the global source of
knowledge, experience and leadership for sustainable urban and basin-related
water solutions. IWA is a worldwide network for water professionals and
companies, with a membership comprising leading companies in the fields of
water services, infrastructure engineering and consulting as well as more
than 10,000 individuals. The IWA network is structured to promote multi-level
collaboration among its diverse membership groups, and to share the benefit
of knowledge on water science, technology and management worldwide. Each year
IWA organises and sponsors over 40 specialised conferences and seminars on a
wide variety of topics in water management in locations worldwide. IWA
publishes 12 scientific journals and 40+ books per year on water management.
IWA develops leading edge innovations and synthesises these through the work
of the 52 IWA Specialist Groups and a set of global programmes focused on for
example Basins of the Future, Cities of the Future, and Water Supply and
Sanitation Services. .

About this Area of Work
A water wise world relies upon collective actions of interdependent
stakeholders, playing their role effectively and efficiently. Governments
must ensure appropriate public policies that promote conservation and
protection of water resources; regulators must oversee and promote the
provision of a suitable quality of services to users for the benefit of
public health and the environment; service providers must ensure equitable,
universal supply as a fundamental contribution to the wellbeing of society;
and users must make appropriate use of the services, preventing and avoiding
behaviours that may adversely impact other users, public health or the
environment. The policies and regulations that enable this depend on such
collective and interdependent action, while policies laydown a vision with
goals and objectives (local or global like the SDGs) and regulations work
like a bridge that connects that vision to the specific realities of the
outside world.

Through its area of work on Water Policy and Regulation, IWA connects and
supports its members, the community of water professionals and opinion
leaders to work towards better public policies and regulations that enable a
water wise world.

The intern will work under the general supervision of the Programme Officer
overseeing IWA’s work on policy and regulation.

Work percentage: 100%

Duration: 6 months or 1 academic year (subject to qualifications and academic
requirements) – Starting on 10 July 2017.

Duty station: IWA Global Operations, The Hague, Netherlands

Reporting to: Programmes Officer

Main responsibilities and tasks
Under the general supervision of the Programmes Officer, the intern has the
responsibility to:
1.    Support the further development of the Water Policy and Regulation area of
work, linking to other IWA programmes and member activities, as well
providing inputs into future developments.
2.    Support communications to promote the Water Policy and Regulation area of
work and relevant projects
3.    Administration and Management Support

1.    Support the further development of the Water Policy and Regulation area of
a.    Contribute to identify and compile background information about relevant
regulatory institutions and frameworks to complement and populate the
regulators database;
b.    Contribute to various stages of drafting of working papers, project
reports, and other relevant IWA publications, liaising with memebrs and
partners; including the preparation of the IWA publication “Public policy
and regulatory foundations of an effective strategy for resilience in the
provision of water, sanitation and wastewater management services”;
c.    Assist in the analysis of documents and data, identifying relevant policy
and potential research issues and providing background research.
d.    Assist in the preparation of international events and activities,
including liaising with national and international stakeholders; in
particular (but not limited to) the International Water Regulators Forum.
e.    Help identify relevant events and partners.

2.    Support communications to promote the Water Policy and Regulation area of
work and relevant projects
a.    To help in the preparation of a social media strategy and online presence
by developing relevant content and in collaboration with the communication
b.    Manage submission of user-generated content to the IWA Connect platform
and promoting interaction, including developing information and awareness
c.    Manage, monitoring and engagement of social media channels, including
reporting (using web analytics, or other online measurement tools) to assess
the impact of campaigns and audience reach.

3.    Administration and Management Support
•    To carry out administrative duties required to function within IWA;
•    Develop and use work plans to guide work and deliver results in IWA;
•    Support the IWA Management in establishing a well-functioning
•    Contribute to the team spirit and excellent ambiance in the IWA
Secretariat and in working with partners.
The above job description contains the main duties and responsibilities for
this position. The intern may be asked to undertake other tasks and missions
that are reasonably allocated to them but which are not part of their regular
job description. This will be in consultation with the intern, and line
manager(s) in IWA.

Key Selection Areas:
•    A university degree in social science or public
management/administration, economics, law or applied sciences. A
multidisciplinary educational background would be an advantage;
•    Knowledge of governance and regulation of water services, water resources
management and/or environment/water policy;
•    Experience in the preparation of documents/publications and/or academic
•    Ability to communicate and write effectively in English including ability
to undertake research and synthesize information into summary reports and for
database entry;
•    Adept in use of MS Office, particularly Excel and Word and database
•    Ability to work effectively in a team environment and to take initiative;
•    Organisational and time management skills with a proven ability to manage
competing priorities monitor and coordinate administrative processes and
information flows to meet deadlines;
•    Well-developed verbal communication and interpersonal skills, including
demonstrated ability to communicate with people from a variety of cultural
•    Eligible to work in the Netherlands.

•    Familiarity to use web tools and platforms, including common social media
platforms (LinkedIn, Facebook, Twitter, etc.);
•    Familiarity with updating and maintaining content on websites using
WordPress or similar would be an advantage;
•    Relevant experience in similar support functions, preferably in an
international environment.
•    English, working proficiency;
•    Knowledge of other languages (French, Spanish, Portuguese, for example)
would be an advantage;

Applicants are asked to submit their CV in English and a supporting letter of
motivation along with the names and contact details of at least 2 referees.
Applications should be submitted by e-mail before 30 June 2017 to: IWA Human
Resources department Email: [email protected] Incomplete applications
will not be considered. IWA is an equal opportunity employer.

Please note that if you have a sponsor, grant or scholarship to support this
internship, please inform us in the supporting letter of motivation.